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    <title>FOLIO Jira</title>
    <link>https://folio-org.atlassian.net</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>1001.0.0-SNAPSHOT</version>
        <build-number>100246</build-number>
        <build-date>07-02-2024</build-date>
    </build-info>

<item>
            <title>[SUP-22] Save sometimes does not behave as expected Licenses and Agreements</title>
                <link>https://folio-org.atlassian.net/browse/SUP-22</link>
                <project id="10247" key="SUP">Support</project>
                    <description>&lt;p&gt;&lt;b&gt;Overview&lt;/b&gt;: &lt;br/&gt;
There are intermittet problems with Save &amp;amp; close in Licenses and Agreements app, resulting in creating duplicates by mistake or an error message. For some of us we only get the error in Chrome (Win 10), others only in Firefox, others in both browsers. &lt;br/&gt;
Chalmers FOLIO Goldenrod on Hotfix #4 environment. &lt;/p&gt;

&lt;p&gt;&lt;b&gt;Steps to reproduce:&lt;/b&gt;&lt;br/&gt;
Licenses or Agreements&lt;br/&gt;
Click New, fill in mandatory field Name, and then click Save &amp;amp; Close. &lt;br/&gt;
Expected behavior The license/agreement is saved and is now shown in the third pane in View mode. &lt;/p&gt;

&lt;p&gt;&lt;b&gt;Actual behavior (sometimes)&lt;/b&gt;&lt;br/&gt;
The Save &amp;amp; Close &lt;del&gt;button blinks but the full pane window stays open and the Save &amp;amp; Close&lt;/del&gt; button is still blue=active. If now saving again, the same thing happens. &lt;/p&gt;

&lt;p&gt;If closing the window with the x in the upper left corner, a duplicate license/agreement is saved or a system error message is displayed &lt;/p&gt;

&lt;p&gt;Editing a license sometimes results in similar unexpected behavior. After having clicked Save &amp;amp; close, the button remains active. Edits are however saved. &lt;/p&gt;

&lt;p&gt;The screenshot is an example of what happened when an agreement was saved twice due to the still open full pane and Save-button still active.&lt;/p&gt;

&lt;p&gt;I can right now only see this error in Firefox but please note that this happens also in Chrome for other users. &lt;/p&gt;

&lt;p&gt;&lt;b&gt;We have previously reported issues with saving in Organizations app&lt;/b&gt; &lt;br/&gt;
&lt;a href=&quot;https://folio-org.atlassian.net/browse/CHAL-327&quot; class=&quot;external-link&quot; rel=&quot;nofollow noreferrer&quot;&gt;https://folio-org.atlassian.net/browse/CHAL-327&lt;/a&gt; &lt;br/&gt;
Organizations now behaves correctly as far as we have yet experienced.&lt;/p&gt;

&lt;p&gt;Intrested parties: &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3Aae78c182-82ad-4afd-89ba-90b95f2ddab3&quot; class=&quot;user-hover&quot; rel=&quot;557058:ae78c182-82ad-4afd-89ba-90b95f2ddab3&quot; data-account-id=&quot;557058:ae78c182-82ad-4afd-89ba-90b95f2ddab3&quot; accountid=&quot;557058:ae78c182-82ad-4afd-89ba-90b95f2ddab3&quot; rel=&quot;noreferrer&quot;&gt;Marie Widigson&lt;/a&gt;&lt;/p&gt;</description>
                <environment></environment>
        <key id="78963">SUP-22</key>
            <summary>Save sometimes does not behave as expected Licenses and Agreements</summary>
                <type id="10001" iconUrl="https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10303?size=medium">Bug</type>
                                            <priority id="10002" iconUrl="https://dev.folio.org/assets/jira-priority/jira-p3.svg">P3</priority>
                        <status id="6" iconUrl="https://folio-org.atlassian.net/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="green"/>
                                    <resolution id="10002">Cannot Reproduce</resolution>
                                                        <assignee accountid="557058:f42d9c43-226d-4aa3-bb31-9b2dd07920aa">Owen Stephens</assignee>
                                                                <reporter accountid="5d6eeadef989e00d8c7e897b">Anya</reporter>
                                    <labels>
                            <label>support</label>
                    </labels>
                <created>Thu, 29 Oct 2020 15:38:34 +0000</created>
                <updated>Mon, 29 Mar 2021 14:37:53 +0000</updated>
                            <resolved>Mon, 29 Mar 2021 14:37:53 +0000</resolved>
                                                                        <due></due>
                            <votes>0</votes>
                                    <watches>4</watches>
                                                                <comments>
                                                            <comment id="187729" author="5d6eeadef989e00d8c7e897b" created="Thu, 29 Oct 2020 15:39:52 +0000"  >&lt;p&gt;Tagging &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=62a96ae7192edb006f9f1bf9&quot; class=&quot;user-hover&quot; rel=&quot;62a96ae7192edb006f9f1bf9&quot; data-account-id=&quot;62a96ae7192edb006f9f1bf9&quot; accountid=&quot;62a96ae7192edb006f9f1bf9&quot; rel=&quot;noreferrer&quot;&gt;Khalilah Gambrell&lt;/a&gt; and &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3A2f7b6349-450b-419a-ba54-c181f51383ad&quot; class=&quot;user-hover&quot; rel=&quot;557058:2f7b6349-450b-419a-ba54-c181f51383ad&quot; data-account-id=&quot;557058:2f7b6349-450b-419a-ba54-c181f51383ad&quot; accountid=&quot;557058:2f7b6349-450b-419a-ba54-c181f51383ad&quot; rel=&quot;noreferrer&quot;&gt;Dennis Bridges&lt;/a&gt;&lt;/p&gt;</comment>
                                                            <comment id="187730" author="557058:ae78c182-82ad-4afd-89ba-90b95f2ddab3" created="Wed, 4 Nov 2020 12:15:11 +0000"  >&lt;p&gt;Maybe &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3Af42d9c43-226d-4aa3-bb31-9b2dd07920aa&quot; class=&quot;user-hover&quot; rel=&quot;557058:f42d9c43-226d-4aa3-bb31-9b2dd07920aa&quot; data-account-id=&quot;557058:f42d9c43-226d-4aa3-bb31-9b2dd07920aa&quot; accountid=&quot;557058:f42d9c43-226d-4aa3-bb31-9b2dd07920aa&quot; rel=&quot;noreferrer&quot;&gt;Owen Stephens&lt;/a&gt; is interested in this as well?&lt;/p&gt;</comment>
                                                            <comment id="187731" author="5d6eeadef989e00d8c7e897b" created="Mon, 16 Nov 2020 15:16:47 +0000"  >&lt;p&gt;Support sig : &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3Af42d9c43-226d-4aa3-bb31-9b2dd07920aa&quot; class=&quot;user-hover&quot; rel=&quot;557058:f42d9c43-226d-4aa3-bb31-9b2dd07920aa&quot; data-account-id=&quot;557058:f42d9c43-226d-4aa3-bb31-9b2dd07920aa&quot; accountid=&quot;557058:f42d9c43-226d-4aa3-bb31-9b2dd07920aa&quot; rel=&quot;noreferrer&quot;&gt;Owen Stephens&lt;/a&gt; bring this to your awareness...&lt;/p&gt;</comment>
                                                            <comment id="187732" author="5d6eeadef989e00d8c7e897b" created="Mon, 23 Nov 2020 15:41:20 +0000"  >&lt;p&gt;Support sig: &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3Af42d9c43-226d-4aa3-bb31-9b2dd07920aa&quot; class=&quot;user-hover&quot; rel=&quot;557058:f42d9c43-226d-4aa3-bb31-9b2dd07920aa&quot; data-account-id=&quot;557058:f42d9c43-226d-4aa3-bb31-9b2dd07920aa&quot; accountid=&quot;557058:f42d9c43-226d-4aa3-bb31-9b2dd07920aa&quot; rel=&quot;noreferrer&quot;&gt;Owen Stephens&lt;/a&gt; and &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=62a96ae7192edb006f9f1bf9&quot; class=&quot;user-hover&quot; rel=&quot;62a96ae7192edb006f9f1bf9&quot; data-account-id=&quot;62a96ae7192edb006f9f1bf9&quot; accountid=&quot;62a96ae7192edb006f9f1bf9&quot; rel=&quot;noreferrer&quot;&gt;Khalilah Gambrell&lt;/a&gt; - checking in on this... &lt;/p&gt;</comment>
                                                            <comment id="187733" author="557058:f42d9c43-226d-4aa3-bb31-9b2dd07920aa" created="Wed, 25 Nov 2020 11:35:28 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5d6eeadef989e00d8c7e897b&quot; class=&quot;user-hover&quot; rel=&quot;5d6eeadef989e00d8c7e897b&quot; data-account-id=&quot;5d6eeadef989e00d8c7e897b&quot; accountid=&quot;5d6eeadef989e00d8c7e897b&quot; rel=&quot;noreferrer&quot;&gt;Anya&lt;/a&gt; &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=62a96ae7192edb006f9f1bf9&quot; class=&quot;user-hover&quot; rel=&quot;62a96ae7192edb006f9f1bf9&quot; data-account-id=&quot;62a96ae7192edb006f9f1bf9&quot; accountid=&quot;62a96ae7192edb006f9f1bf9&quot; rel=&quot;noreferrer&quot;&gt;Khalilah Gambrell&lt;/a&gt; &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3Aae78c182-82ad-4afd-89ba-90b95f2ddab3&quot; class=&quot;user-hover&quot; rel=&quot;557058:ae78c182-82ad-4afd-89ba-90b95f2ddab3&quot; data-account-id=&quot;557058:ae78c182-82ad-4afd-89ba-90b95f2ddab3&quot; accountid=&quot;557058:ae78c182-82ad-4afd-89ba-90b95f2ddab3&quot; rel=&quot;noreferrer&quot;&gt;Marie Widigson&lt;/a&gt; I&apos;m having difficulty replicating this issue on &lt;a href=&quot;https://bugfest-goldenrod.folio.ebsco.com/&quot; class=&quot;external-link&quot; rel=&quot;nofollow noreferrer&quot;&gt;https://bugfest-goldenrod.folio.ebsco.com/&lt;/a&gt; - are you able to replicate on there, or is it only occurring on the Chalmers environment?&lt;/p&gt;</comment>
                                                            <comment id="187734" author="5d6eeadef989e00d8c7e897b" created="Mon, 7 Dec 2020 15:06:22 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3Aae78c182-82ad-4afd-89ba-90b95f2ddab3&quot; class=&quot;user-hover&quot; rel=&quot;557058:ae78c182-82ad-4afd-89ba-90b95f2ddab3&quot; data-account-id=&quot;557058:ae78c182-82ad-4afd-89ba-90b95f2ddab3&quot; accountid=&quot;557058:ae78c182-82ad-4afd-89ba-90b95f2ddab3&quot; rel=&quot;noreferrer&quot;&gt;Marie Widigson&lt;/a&gt; are you still getting this error?&lt;/p&gt;</comment>
                                                            <comment id="187735" author="557058:ae78c182-82ad-4afd-89ba-90b95f2ddab3" created="Mon, 7 Dec 2020 16:22:26 +0000"  >&lt;p&gt;Yes, we do. All three of us ERM-colleagues are seeing it from time to time, as late as last week. &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5d6eeadef989e00d8c7e897b&quot; class=&quot;user-hover&quot; rel=&quot;5d6eeadef989e00d8c7e897b&quot; data-account-id=&quot;5d6eeadef989e00d8c7e897b&quot; accountid=&quot;5d6eeadef989e00d8c7e897b&quot; rel=&quot;noreferrer&quot;&gt;Anya&lt;/a&gt;&lt;/p&gt;</comment>
                                                            <comment id="187736" author="712020:63713c36-3c65-4968-b5f4-586840c71ffd" created="Mon, 25 Jan 2021 15:34:50 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3Af42d9c43-226d-4aa3-bb31-9b2dd07920aa&quot; class=&quot;user-hover&quot; rel=&quot;557058:f42d9c43-226d-4aa3-bb31-9b2dd07920aa&quot; data-account-id=&quot;557058:f42d9c43-226d-4aa3-bb31-9b2dd07920aa&quot; accountid=&quot;557058:f42d9c43-226d-4aa3-bb31-9b2dd07920aa&quot; rel=&quot;noreferrer&quot;&gt;Owen Stephens&lt;/a&gt; - Support SIG is curious as to if this has been resolved or if we can assist in resolving this?&lt;/p&gt;</comment>
                                                            <comment id="187737" author="557058:f42d9c43-226d-4aa3-bb31-9b2dd07920aa" created="Mon, 25 Jan 2021 16:02:56 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=712020%3A63713c36-3c65-4968-b5f4-586840c71ffd&quot; class=&quot;user-hover&quot; rel=&quot;712020:63713c36-3c65-4968-b5f4-586840c71ffd&quot; data-account-id=&quot;712020:63713c36-3c65-4968-b5f4-586840c71ffd&quot; accountid=&quot;712020:63713c36-3c65-4968-b5f4-586840c71ffd&quot; rel=&quot;noreferrer&quot;&gt;Kelly Drake&lt;/a&gt; and others. So far I&apos;ve not been able to recreate the problem as described on &lt;a href=&quot;https://bugfest-goldenrod.folio.ebsco.com&quot; class=&quot;external-link&quot; rel=&quot;nofollow noreferrer&quot;&gt;https://bugfest-goldenrod.folio.ebsco.com&lt;/a&gt; and I&apos;ve not had confirmation that anyone else has been able to do this either.&lt;/p&gt;

&lt;p&gt;Until I can see this happening it&apos;s really hard for us to write up a proper bug for it. What I really need is to be able to recreate this - and until we&apos;ve done this I&apos;m not sure how we move it forward. For example having the log of the Network requests from the browser leading up to this scenario occurring would be helpful&lt;/p&gt;

&lt;p&gt;If we have situations where Chalmers are able to recreate the issues persistently then perhaps doing a screenshare with them and being able to see what is going on and ask questions would be helpful - and I&#8217;d be happy to do that.&lt;/p&gt;

&lt;p&gt;I don&apos;t know what else to do at this point - we can&apos;t progress the investigation or resolution if we can&apos;t recreate it (and I&apos;ve tried extensively)&lt;/p&gt;

&lt;p&gt;Finally it&apos;s probably also worth saying that from Honeysuckle onwards we have upgraded some of the software libraries used in the Agreements and Licenses app, and we know that has resolved some issues that were present in Goldenrod. Unfortunately these changes cannot be back-ported to Goldenrod, so if it turns out this issue is only resolved by the updating of those libraries, we&apos;d have to say we couldn&apos;t fix in Goldenrod. I&apos;m only flagging this because this has been the outcome for some of the other Goldenrod support issues and we just need to be mindful of this in terms of time invested in tracking down bugs in Goldenrod.&lt;/p&gt;</comment>
                                                            <comment id="187738" author="557058:ae78c182-82ad-4afd-89ba-90b95f2ddab3" created="Tue, 26 Jan 2021 15:35:35 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3Af42d9c43-226d-4aa3-bb31-9b2dd07920aa&quot; class=&quot;user-hover&quot; rel=&quot;557058:f42d9c43-226d-4aa3-bb31-9b2dd07920aa&quot; data-account-id=&quot;557058:f42d9c43-226d-4aa3-bb31-9b2dd07920aa&quot; accountid=&quot;557058:f42d9c43-226d-4aa3-bb31-9b2dd07920aa&quot; rel=&quot;noreferrer&quot;&gt;Owen Stephens&lt;/a&gt;&amp;amp; &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=712020%3A63713c36-3c65-4968-b5f4-586840c71ffd&quot; class=&quot;user-hover&quot; rel=&quot;712020:63713c36-3c65-4968-b5f4-586840c71ffd&quot; data-account-id=&quot;712020:63713c36-3c65-4968-b5f4-586840c71ffd&quot; accountid=&quot;712020:63713c36-3c65-4968-b5f4-586840c71ffd&quot; rel=&quot;noreferrer&quot;&gt;Kelly Drake&lt;/a&gt;&lt;br/&gt;
We are still seeing this issue in Chalmers Goldenrod, intermittently but quite often. But as we&apos;re upgrading to Honeysuckle in a few weeks, we will wait and see if it reappears there. &lt;/p&gt;</comment>
                                                            <comment id="187739" author="5d6eeadef989e00d8c7e897b" created="Mon, 1 Mar 2021 15:27:17 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3Aae78c182-82ad-4afd-89ba-90b95f2ddab3&quot; class=&quot;user-hover&quot; rel=&quot;557058:ae78c182-82ad-4afd-89ba-90b95f2ddab3&quot; data-account-id=&quot;557058:ae78c182-82ad-4afd-89ba-90b95f2ddab3&quot; accountid=&quot;557058:ae78c182-82ad-4afd-89ba-90b95f2ddab3&quot; rel=&quot;noreferrer&quot;&gt;Marie Widigson&lt;/a&gt;&#160;-SupportSig: could you verify that this works or doesn&apos;t work in Honysuckle.&#160;&#160;&lt;/p&gt;</comment>
                                                            <comment id="187740" author="5d6eeadef989e00d8c7e897b" created="Mon, 8 Mar 2021 15:35:44 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3Aae78c182-82ad-4afd-89ba-90b95f2ddab3&quot; class=&quot;user-hover&quot; rel=&quot;557058:ae78c182-82ad-4afd-89ba-90b95f2ddab3&quot; data-account-id=&quot;557058:ae78c182-82ad-4afd-89ba-90b95f2ddab3&quot; accountid=&quot;557058:ae78c182-82ad-4afd-89ba-90b95f2ddab3&quot; rel=&quot;noreferrer&quot;&gt;Marie Widigson&lt;/a&gt;&#160;- could you test to see if this works in Honeysuckle? Thanks&#160;&lt;/p&gt;</comment>
                                                            <comment id="187741" author="557058:ae78c182-82ad-4afd-89ba-90b95f2ddab3" created="Tue, 9 Mar 2021 10:43:49 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5d6eeadef989e00d8c7e897b&quot; class=&quot;user-hover&quot; rel=&quot;5d6eeadef989e00d8c7e897b&quot; data-account-id=&quot;5d6eeadef989e00d8c7e897b&quot; accountid=&quot;5d6eeadef989e00d8c7e897b&quot; rel=&quot;noreferrer&quot;&gt;Anya&lt;/a&gt; Sorry for the delay in our reply.&lt;/p&gt;

&lt;p&gt;During the testing in Chalmers Honeysuckle dry run, preparing for the upgrade, we experienced this at a new place: When adding agreement lines from the Agreements app (new functionality as of Honeysuckle). &lt;/p&gt;

&lt;p&gt;It was the same behavior. We got no visual response when clicking the Save-button. So clicked again. And again. Then closing the window with x. The result was that several identical agreement lines was added to the Agreement.&lt;br/&gt;
We have also experienced this after the upgrade, but intermittently and not often.&lt;/p&gt;

&lt;p&gt;In Honeysuckle, we have not yet experienced the bug in the scenarios originally described. But that does not mean that we are sure that it is gone since it&apos;s intermittent and these steps are not made every day.&lt;/p&gt;</comment>
                                                            <comment id="187742" author="5d6eeadef989e00d8c7e897b" created="Mon, 15 Mar 2021 14:49:46 +0000"  >&lt;p&gt;Support: &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3Af42d9c43-226d-4aa3-bb31-9b2dd07920aa&quot; class=&quot;user-hover&quot; rel=&quot;557058:f42d9c43-226d-4aa3-bb31-9b2dd07920aa&quot; data-account-id=&quot;557058:f42d9c43-226d-4aa3-bb31-9b2dd07920aa&quot; accountid=&quot;557058:f42d9c43-226d-4aa3-bb31-9b2dd07920aa&quot; rel=&quot;noreferrer&quot;&gt;Owen Stephens&lt;/a&gt;&#160;and &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3Aae78c182-82ad-4afd-89ba-90b95f2ddab3&quot; class=&quot;user-hover&quot; rel=&quot;557058:ae78c182-82ad-4afd-89ba-90b95f2ddab3&quot; data-account-id=&quot;557058:ae78c182-82ad-4afd-89ba-90b95f2ddab3&quot; accountid=&quot;557058:ae78c182-82ad-4afd-89ba-90b95f2ddab3&quot; rel=&quot;noreferrer&quot;&gt;Marie Widigson&lt;/a&gt;&#160;shall we close until it happens again?&#160;&lt;/p&gt;</comment>
                                                            <comment id="187743" author="5d6eeadef989e00d8c7e897b" created="Mon, 22 Mar 2021 14:31:24 +0000"  >&lt;p&gt;Support: &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3Aae78c182-82ad-4afd-89ba-90b95f2ddab3&quot; class=&quot;user-hover&quot; rel=&quot;557058:ae78c182-82ad-4afd-89ba-90b95f2ddab3&quot; data-account-id=&quot;557058:ae78c182-82ad-4afd-89ba-90b95f2ddab3&quot; accountid=&quot;557058:ae78c182-82ad-4afd-89ba-90b95f2ddab3&quot; rel=&quot;noreferrer&quot;&gt;Marie Widigson&lt;/a&gt;// &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3Af42d9c43-226d-4aa3-bb31-9b2dd07920aa&quot; class=&quot;user-hover&quot; rel=&quot;557058:f42d9c43-226d-4aa3-bb31-9b2dd07920aa&quot; data-account-id=&quot;557058:f42d9c43-226d-4aa3-bb31-9b2dd07920aa&quot; accountid=&quot;557058:f42d9c43-226d-4aa3-bb31-9b2dd07920aa&quot; rel=&quot;noreferrer&quot;&gt;Owen Stephens&lt;/a&gt;&#160;awaiting your feedback.&lt;/p&gt;</comment>
                                                            <comment id="187744" author="557058:f42d9c43-226d-4aa3-bb31-9b2dd07920aa" created="Mon, 22 Mar 2021 16:18:02 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5d6eeadef989e00d8c7e897b&quot; class=&quot;user-hover&quot; rel=&quot;5d6eeadef989e00d8c7e897b&quot; data-account-id=&quot;5d6eeadef989e00d8c7e897b&quot; accountid=&quot;5d6eeadef989e00d8c7e897b&quot; rel=&quot;noreferrer&quot;&gt;Anya&lt;/a&gt;&#160;that works for me. Thanks&lt;/p&gt;</comment>
                                                            <comment id="187745" author="557058:ae78c182-82ad-4afd-89ba-90b95f2ddab3" created="Tue, 23 Mar 2021 11:04:34 +0000"  >&lt;p&gt;That&apos;s ok for us. We will let you know if it happens again.&lt;br/&gt;
FYI &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=70121%3A0610bae8-8e9c-40b2-99b8-01d53fed69c4&quot; class=&quot;user-hover&quot; rel=&quot;70121:0610bae8-8e9c-40b2-99b8-01d53fed69c4&quot; data-account-id=&quot;70121:0610bae8-8e9c-40b2-99b8-01d53fed69c4&quot; accountid=&quot;70121:0610bae8-8e9c-40b2-99b8-01d53fed69c4&quot; rel=&quot;noreferrer&quot;&gt;Lars-H&#229;kan Herbertsson&lt;/a&gt; , &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5afc112839d04955d9e23aa4&quot; class=&quot;user-hover&quot; rel=&quot;5afc112839d04955d9e23aa4&quot; data-account-id=&quot;5afc112839d04955d9e23aa4&quot; accountid=&quot;5afc112839d04955d9e23aa4&quot; rel=&quot;noreferrer&quot;&gt;Martina Karlsson&lt;/a&gt;&lt;/p&gt;</comment>
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