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    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>1001.0.0-SNAPSHOT</version>
        <build-number>100246</build-number>
        <build-date>07-02-2024</build-date>
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<item>
            <title>[MODPATRON-131] TLR: Cancelling TLR:s that were created without items returns HTTP 500</title>
                <link>https://folio-org.atlassian.net/browse/MODPATRON-131</link>
                <project id="10193" key="MODPATRON">mod-patron</project>
                    <description>&lt;p&gt;&lt;b&gt;Overview:&lt;/b&gt;&lt;br/&gt;
&lt;b&gt;Steps to Reproduce:&lt;/b&gt;&lt;/p&gt;
&lt;ol&gt;
	&lt;li&gt;Using the [Patron API|&lt;a href=&quot;https://s3.amazonaws.com/foliodocs/api/edge-patron/p/edge-patron.html#patron_account__id__instance__instanceid__hold_post&quot; class=&quot;external-link&quot; rel=&quot;nofollow noreferrer&quot;&gt;https://s3.amazonaws.com/foliodocs/api/edge-patron/p/edge-patron.html#patron_account__id__instance__instanceid__hold_post&lt;/a&gt;,] create a Title-level request for an Instance with a Holding, but with no Items attached&lt;/li&gt;
&lt;/ol&gt;


&lt;div class=&quot;code panel&quot; style=&quot;border-width: 1px;&quot;&gt;&lt;div class=&quot;codeContent panelContent&quot;&gt;
&lt;pre class=&quot;code-java&quot;&gt;
&lt;span class=&quot;code-comment&quot;&gt;// POST /patron/account/508bab48-3da1-5fa3-b812-12ed7b77db65/instance/7b08b937-c1ac-4c53-b833-e06f1624c54c/hold
&lt;/span&gt;{&#160; &lt;span class=&quot;code-quote&quot;&gt;&quot;item&quot;&lt;/span&gt;:&#160;{&#160;&#160;&#160;&#160;&lt;span class=&quot;code-quote&quot;&gt;&quot;instanceId&quot;&lt;/span&gt;:&#160;&lt;span class=&quot;code-quote&quot;&gt;&quot;7b08b937-c1ac-4c53-b833-e06f1624c54c&quot;&lt;/span&gt;&#160;&#160;&#160;&#160;&#160;&#160;},&#160;&#160;&#160;&#160;&lt;span class=&quot;code-quote&quot;&gt;&quot;requestDate&quot;&lt;/span&gt;:&#160;&lt;span class=&quot;code-quote&quot;&gt;&quot;2023-02-22T08:16:30Z&quot;&lt;/span&gt;,&#160;&#160;&lt;span class=&quot;code-quote&quot;&gt;&quot;pickupLocationId&quot;&lt;/span&gt;:&#160;&lt;span class=&quot;code-quote&quot;&gt;&quot;a77b55e7-f9f3-40a1-83e0-241bc606a826&quot;&lt;/span&gt;} &lt;/pre&gt;
&lt;/div&gt;&lt;/div&gt;

&lt;ol&gt;
	&lt;li&gt;Using the same API, cancel the request.&lt;/li&gt;
&lt;/ol&gt;


&lt;div class=&quot;code panel&quot; style=&quot;border-width: 1px;&quot;&gt;&lt;div class=&quot;codeContent panelContent&quot;&gt;
&lt;pre class=&quot;code-java&quot;&gt;
&lt;span class=&quot;code-comment&quot;&gt;// POST /patron/account/508bab48-3da1-5fa3-b812-12ed7b77db65/hold/42ab72ac-1973-4a13-ab18-c859c1122a65/cancel
&lt;/span&gt;{&#160;&#160;&lt;span class=&quot;code-quote&quot;&gt;&quot;holdId&quot;&lt;/span&gt;&#160;:&#160;&lt;span class=&quot;code-quote&quot;&gt;&quot;42ab72ac-1973-4a13-ab18-c859c1122a65&quot;&lt;/span&gt;,&#160;&#160;&lt;span class=&quot;code-quote&quot;&gt;&quot;cancellationReasonId&quot;&lt;/span&gt;&#160;:&#160;&lt;span class=&quot;code-quote&quot;&gt;&quot;4ca6a58e-f8ed-4f7a-89ee-7a3e0f20a659&quot;&lt;/span&gt;,&#160;&#160;&lt;span class=&quot;code-quote&quot;&gt;&quot;canceledByUserId&quot;&lt;/span&gt;&#160;:&#160;&lt;span class=&quot;code-quote&quot;&gt;&quot;508bab48-3da1-5fa3-b812-12ed7b77db65&quot;&lt;/span&gt;,&#160;&#160;&lt;span class=&quot;code-quote&quot;&gt;&quot;cancellationAdditionalInformation&quot;&lt;/span&gt;&#160;:&#160;&lt;span class=&quot;code-quote&quot;&gt;&quot;I&#160;don&apos;t&#160;need&#160;it&#160;anymore&quot;&lt;/span&gt;,&#160;&#160;&lt;span class=&quot;code-quote&quot;&gt;&quot;canceledDate&quot;&lt;/span&gt;&#160;:&#160;&lt;span class=&quot;code-quote&quot;&gt;&quot;2023-02-22T10:16:30Z&quot;&lt;/span&gt;,&#160;&#160;&lt;span class=&quot;code-quote&quot;&gt;&quot;pickupLocationId&quot;&lt;/span&gt;:&#160;&lt;span class=&quot;code-quote&quot;&gt;&quot;a77b55e7-f9f3-40a1-83e0-241bc606a826&quot;&lt;/span&gt;,&#160;&#160;&#160;&#160;&lt;span class=&quot;code-quote&quot;&gt;&quot;requestDate&quot;&lt;/span&gt;:&#160;&lt;span class=&quot;code-quote&quot;&gt;&quot;2023-02-22T08:16:30Z&quot;&lt;/span&gt;} &lt;/pre&gt;
&lt;/div&gt;&lt;/div&gt;

&lt;p&gt;&lt;b&gt;Expected Results:&lt;/b&gt;&lt;/p&gt;

&lt;p&gt;The request is cancelled:&lt;/p&gt;
&lt;div class=&quot;code panel&quot; style=&quot;border-width: 1px;&quot;&gt;&lt;div class=&quot;codeContent panelContent&quot;&gt;
&lt;pre class=&quot;code-java&quot;&gt;
&lt;span class=&quot;code-comment&quot;&gt;// POST /patron/account/508bab48-3da1-5fa3-b812-12ed7b77db65/hold/e8f2f441-01b5-4ee1-bd33-0f9ead32b701/cancel
&lt;/span&gt;{&#160;&#160;&#160;&#160;&lt;span class=&quot;code-quote&quot;&gt;&quot;requestId&quot;&lt;/span&gt;:&#160;&lt;span class=&quot;code-quote&quot;&gt;&quot;42ab72ac-1973-4a13-ab18-c859c1122a65&quot;&lt;/span&gt;,&#160;&#160;&#160;&#160;&lt;span class=&quot;code-quote&quot;&gt;&quot;item&quot;&lt;/span&gt;:&#160;{&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&lt;span class=&quot;code-quote&quot;&gt;&quot;instanceId&quot;&lt;/span&gt;:&#160;&lt;span class=&quot;code-quote&quot;&gt;&quot;7b08b937-c1ac-4c53-b833-e06f1624c54c&quot;&lt;/span&gt;,&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&lt;span class=&quot;code-quote&quot;&gt;&quot;itemId&quot;&lt;/span&gt;:&#160;&lt;span class=&quot;code-quote&quot;&gt;&quot;e972c4a6-57d2-4fbb-9ec8-0179869cfe41&quot;&lt;/span&gt;,&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&lt;span class=&quot;code-quote&quot;&gt;&quot;title&quot;&lt;/span&gt;:&#160;&lt;span class=&quot;code-quote&quot;&gt;&quot;Instance&#160;without&#160;items&#160;to&#160;test&#160;TLR&quot;&lt;/span&gt;&#160;&#160;&#160;&#160;},&#160;&#160;&#160;&#160;&lt;span class=&quot;code-quote&quot;&gt;&quot;requestDate&quot;&lt;/span&gt;:&#160;&lt;span class=&quot;code-quote&quot;&gt;&quot;2023-02-22T08:16:30.000+00:00&quot;&lt;/span&gt;,&#160;&#160;&#160;&#160;&lt;span class=&quot;code-quote&quot;&gt;&quot;status&quot;&lt;/span&gt;:&#160;&lt;span class=&quot;code-quote&quot;&gt;&quot;Closed&#160;-&#160;Cancelled&quot;&lt;/span&gt;,&#160;&#160;&#160;&#160;&lt;span class=&quot;code-quote&quot;&gt;&quot;pickupLocationId&quot;&lt;/span&gt;:&#160;&lt;span class=&quot;code-quote&quot;&gt;&quot;a77b55e7-f9f3-40a1-83e0-241bc606a826&quot;&lt;/span&gt;,&#160;&#160;&#160;&#160;&lt;span class=&quot;code-quote&quot;&gt;&quot;queuePosition&quot;&lt;/span&gt;:&#160;1,&#160;&#160;&#160;&#160;&lt;span class=&quot;code-quote&quot;&gt;&quot;cancellationReasonId&quot;&lt;/span&gt;:&#160;&lt;span class=&quot;code-quote&quot;&gt;&quot;4ca6a58e-f8ed-4f7a-89ee-7a3e0f20a659&quot;&lt;/span&gt;,&#160;&#160;&#160;&#160;&lt;span class=&quot;code-quote&quot;&gt;&quot;canceledByUserId&quot;&lt;/span&gt;:&#160;&lt;span class=&quot;code-quote&quot;&gt;&quot;508bab48-3da1-5fa3-b812-12ed7b77db65&quot;&lt;/span&gt;,&#160;&#160;&#160;&#160;&lt;span class=&quot;code-quote&quot;&gt;&quot;cancellationAdditionalInformation&quot;&lt;/span&gt;:&#160;&lt;span class=&quot;code-quote&quot;&gt;&quot;I&#160;don&apos;t&#160;need&#160;it&#160;anymore&quot;&lt;/span&gt;,&#160;&#160;&#160;&#160;&lt;span class=&quot;code-quote&quot;&gt;&quot;canceledDate&quot;&lt;/span&gt;:&#160;&lt;span class=&quot;code-quote&quot;&gt;&quot;2023-02-22T10:16:30.000+00:00&quot;&lt;/span&gt;} &lt;/pre&gt;
&lt;/div&gt;&lt;/div&gt;

&lt;p&gt;&lt;b&gt;Actual Results:&lt;/b&gt;&lt;/p&gt;
&lt;div class=&quot;code panel&quot; style=&quot;border-width: 1px;&quot;&gt;&lt;div class=&quot;codeContent panelContent&quot;&gt;
&lt;pre class=&quot;code-java&quot;&gt;
&lt;span class=&quot;code-comment&quot;&gt;// POST /patron/account/508bab48-3da1-5fa3-b812-12ed7b77db65/hold/e8f2f441-01b5-4ee1-bd33-0f9ead32b701/cancel
&lt;/span&gt;HTTP 500 Internal Server Error.
If the issue persists, please report it to EBSCO Connect. &lt;/pre&gt;
&lt;/div&gt;&lt;/div&gt;
&lt;p&gt;&#160;&lt;br/&gt;
&lt;b&gt;Additional Information:&lt;/b&gt;&lt;br/&gt;
Adding an item after the request was created also renders HTTP 500. If there is an item at the time for the request, the API works as expected.&lt;br/&gt;
This HTTP 500 in mod-patron makes the edge-patron call also raise a HTTP 500, which makes the Discovery user experience hard to handle.&lt;br/&gt;
&lt;b&gt;Interested parties:&lt;/b&gt;&lt;/p&gt;

&lt;p&gt;All libraries with a discovery tool/OPAC that allows you to make TLRs on things without Items, All libraries wanting to post requests for things without holdings. Not an uncommon practice when you want to order specific issues of journals. Not sure how common it is for FOLIO libraries. Having Instances without Items is very common though.&lt;/p&gt;

&lt;p&gt;Verified in both live Morning Glory environments and in Nolana.&lt;/p&gt;</description>
                <environment></environment>
        <key id="75130">MODPATRON-131</key>
            <summary>TLR: Cancelling TLR:s that were created without items returns HTTP 500</summary>
                <type id="10001" iconUrl="https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10303?size=medium">Bug</type>
                                            <priority id="10002" iconUrl="https://dev.folio.org/assets/jira-priority/jira-p3.svg">P3</priority>
                        <status id="6" iconUrl="https://folio-org.atlassian.net/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="green"/>
                                    <resolution id="10003">Done</resolution>
                                                        <assignee accountid="70121:e853bbc3-9c19-4f53-9a91-b5b7a23f84c6">Roman Barannyk</assignee>
                                                                <reporter accountid="712020:0a02d059-b8b9-48b3-8a58-727ec44d05d2">Theodor Tolstoy (One-Group.se)</reporter>
                                    <labels>
                            <label>support</label>
                    </labels>
                <created>Wed, 22 Feb 2023 08:20:42 +0000</created>
                <updated>Fri, 13 Oct 2023 10:22:13 +0000</updated>
                            <resolved>Fri, 10 Mar 2023 15:00:03 +0000</resolved>
                                                    <fixVersion>5.5.2</fixVersion>
                    <fixVersion>6.0.0</fixVersion>
                                        <due></due>
                            <votes>0</votes>
                                    <watches>5</watches>
                                                                <comments>
                                                            <comment id="181463" author="5afc1ced2083b15a0bd3e494" created="Wed, 22 Feb 2023 09:28:16 +0000"  >&lt;p&gt;I wonder if creating requests on instances without items has been fully implemented? There is an open issue called &quot;Create and retrieve a Title Level Request for an instance without any items associated with it&quot;. &lt;a href=&quot;https://folio-org.atlassian.net/browse/CIRC-266&quot; class=&quot;external-link&quot; rel=&quot;nofollow noreferrer&quot;&gt;https://folio-org.atlassian.net/browse/CIRC-266&lt;/a&gt;&lt;/p&gt;</comment>
                                                            <comment id="181464" author="712020:0a02d059-b8b9-48b3-8a58-727ec44d05d2" created="Wed, 22 Feb 2023 13:50:22 +0000"  >&lt;p&gt;I would say this issue verifies that it has not been fully implemented. However, finding that out at the time of cancellation seems a little late, and has been causing some issues in EDS.  I believe EDGE-PATRON requests also return HTTP 500, which clearly signals that the issue is on the FOLIO side. &lt;/p&gt;</comment>
                                                            <comment id="181465" author="5d6eeadef989e00d8c7e897b" created="Tue, 28 Feb 2023 14:17:05 +0000"  >&lt;p&gt;Support: &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5d794c218ce6b60c3810eb8a&quot; class=&quot;user-hover&quot; rel=&quot;5d794c218ce6b60c3810eb8a&quot; data-account-id=&quot;5d794c218ce6b60c3810eb8a&quot; accountid=&quot;5d794c218ce6b60c3810eb8a&quot; rel=&quot;noreferrer&quot;&gt;Stephanie Buck&lt;/a&gt; - awareness&#160; and someone should groom it to see if it is a Bug or a New Feature.&lt;/p&gt;</comment>
                                                            <comment id="181466" author="5afc1ced2083b15a0bd3e494" created="Fri, 3 Mar 2023 11:31:37 +0000"  >&lt;p&gt;Looking at some other reported cases where request cancellations from EDS have failed, I wonder if this problem (or some variation of it) might extend to any TLR where the request hasn&apos;t yet been associated with an item &amp;#8211; whether that is because there is no item linked to the instance, or because all existing items are checked out, or because the request is a hold and all existing items have status &quot;Available&quot;.&lt;/p&gt;</comment>
                                                            <comment id="181467" author="70121:e853bbc3-9c19-4f53-9a91-b5b7a23f84c6" created="Wed, 8 Mar 2023 21:58:15 +0000"  >&lt;p&gt;The fix was deployed and verified on snapshot, it works as expected: &lt;br/&gt;
&lt;span class=&quot;image-wrap&quot; style=&quot;&quot;&gt;&lt;a id=&quot;61944_thumb&quot; href=&quot;/rest/api/3/attachment/content/61944&quot; title=&quot;screenshot-1.png&quot; file-preview-type=&quot;image&quot; file-preview-id=&quot;61944&quot; file-preview-title=&quot;screenshot-1.png&quot;&gt;&lt;jira-attachment-thumbnail url=&quot;https://folio-org.atlassian.net/rest/api/3/attachment/thumbnail/61944?default=false&amp;width=419&amp;height=304&quot; jira-url=&quot;https://folio-org.atlassian.net/rest/api/3/attachment/thumbnail/61944&quot; filename=&quot;screenshot-1.png&quot;&gt;&lt;img src=&quot;https://folio-org.atlassian.net/rest/api/3/attachment/thumbnail/61944&quot; data-attachment-name=&quot;screenshot-1.png&quot; data-attachment-type=&quot;thumbnail&quot; data-media-services-id=&quot;96f2203a-0c4a-438f-8358-70ec9bd9ca69&quot; data-media-services-type=&quot;file&quot; height=&quot;304&quot; width=&quot;419&quot; style=&quot;border: 0px solid black&quot; /&gt;&lt;/jira-attachment-thumbnail&gt;&lt;/a&gt;&lt;/span&gt;&lt;/p&gt;</comment>
                                                            <comment id="181468" author="70121:e853bbc3-9c19-4f53-9a91-b5b7a23f84c6" created="Thu, 9 Mar 2023 13:27:58 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=712020%3A0a02d059-b8b9-48b3-8a58-727ec44d05d2&quot; class=&quot;user-hover&quot; rel=&quot;712020:0a02d059-b8b9-48b3-8a58-727ec44d05d2&quot; data-account-id=&quot;712020:0a02d059-b8b9-48b3-8a58-727ec44d05d2&quot; accountid=&quot;712020:0a02d059-b8b9-48b3-8a58-727ec44d05d2&quot; rel=&quot;noreferrer&quot;&gt;Theodor Tolstoy (One-Group.se)&lt;/a&gt;, could you test the fix and close this ticket if everything is OK?&lt;/p&gt;</comment>
                                                            <comment id="181469" author="712020:856fabd3-b6a0-4ebe-a83f-de869cdfe0de" created="Tue, 14 Mar 2023 17:43:52 +0000"  >&lt;p&gt;Deployed to Orchid bf env. Moved status to In bugfix review from status Awaiting deployment. Please proceed with verification&lt;/p&gt;</comment>
                                                            <comment id="181470" author="70121:e853bbc3-9c19-4f53-9a91-b5b7a23f84c6" created="Thu, 16 Mar 2023 14:34:05 +0000"  >&lt;p&gt;Verified on orchid bugfest: &lt;span class=&quot;nobr&quot;&gt;&lt;a href=&quot;/rest/api/3/attachment/content/61943&quot; title=&quot;2023-03-16_16h28_11.mp4 attached to MODPATRON-131&quot; data-attachment-type=&quot;file&quot; data-attachment-name=&quot;2023-03-16_16h28_11.mp4&quot; data-media-services-type=&quot;file&quot; data-media-services-id=&quot;71ff878f-acc1-4d4d-b3d1-8ecde41a6068&quot; rel=&quot;noreferrer&quot;&gt;2023-03-16_16h28_11.mp4&lt;sup&gt;&lt;img class=&quot;rendericon&quot; src=&quot;/images/icons/link_attachment_7.gif&quot; height=&quot;7&quot; width=&quot;7&quot; align=&quot;absmiddle&quot; alt=&quot;&quot; border=&quot;0&quot;/&gt;&lt;/sup&gt;&lt;/a&gt;&lt;/span&gt;&lt;/p&gt;</comment>
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