<!-- 
RSS generated by JIRA (1001.0.0-SNAPSHOT#100246-sha1:7a5c50119eb0633d306e14180817ddef5e80c75d) at Thu Feb 08 23:22:54 UTC 2024

It is possible to restrict the fields that are returned in this document by specifying the 'field' parameter in your request.
For example, to request only the issue key and summary add field=key&field=summary to the URL of your request.
-->
<rss version="0.92" >
<channel>
    <title>FOLIO Jira</title>
    <link>https://folio-org.atlassian.net</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>1001.0.0-SNAPSHOT</version>
        <build-number>100246</build-number>
        <build-date>07-02-2024</build-date>
    </build-info>

<item>
            <title>[FOLIO-2741] login fails due to failure to get /service-points</title>
                <link>https://folio-org.atlassian.net/browse/FOLIO-2741</link>
                <project id="10290" key="FOLIO">FOLIO</project>
                    <description>&lt;p&gt;&lt;b&gt;Overview:&lt;/b&gt;&lt;br/&gt;
Now and again login will stop working on the reference environments. User enter credentials and submit will hang until timeout. Restarting mod inventory storage will resolve this. Okapi log shows login that does not get a response from mod-inventory-storage until the module is restarted.&lt;br/&gt;
&lt;b&gt;Steps to Reproduce:&lt;/b&gt;&lt;br/&gt;
Not sure yet how to get a system into this state.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Expected Results:&lt;/b&gt;  &lt;br/&gt;
user can login through the UI&lt;br/&gt;
&lt;b&gt;Actual Results:&lt;/b&gt;   &lt;br/&gt;
login hangs&lt;/p&gt;

&lt;p&gt;Observing the request ID in the okapi logs. Notice the time difference between the early parts and the final 500.&lt;/p&gt;
&lt;div class=&quot;preformatted panel&quot; style=&quot;border-width: 1px;&quot;&gt;&lt;div class=&quot;preformattedContent panelContent&quot;&gt;
&lt;pre&gt;ubuntu@ip-10-36-1-13:~$ grep -r 808230 /var/log/folio/okapi/
/var/log/folio/okapi/okapi-5.log:2020-08-20T11:22:37,786 INFO  ProxyContext         808230/service-points REQ 10.36.1.47:63632 diku GET /service-points  mod-authtoken-2.6.0-SNAPSHOT.73 mod-inventory-storage-19.4.0-SNAPSHOT.457
/var/log/folio/okapi/okapi-5.log:2020-08-20T11:22:37,894 INFO  ProxyContext         808230/service-points RES 202 107370us mod-authtoken-2.6.0-SNAPSHOT.73 http://10.36.1.13:9178/service-points?limit=10000&amp;amp;query=cql.allRecords%3D1%20sortby%20name
/var/log/folio/okapi/okapi-10.log:2020-08-20T12:36:53,777 WARN  ProxyContext         808230/service-points proxyRequestHttpClient failure: http://10.36.1.13:9168: Connection was closed
/var/log/folio/okapi/okapi-10.log:2020-08-20T12:36:53,777 INFO  ProxyContext         808230/service-points RES 500 4455883219us okapi proxyClient failure: mod-inventory-storage-19.4.0-SNAPSHOT.457 http://10.36.1.13:9168: Connection was closed
&lt;/pre&gt;
&lt;/div&gt;&lt;/div&gt;

&lt;p&gt;See the attached sample from mod-inventory-storage which shows the restart, and the request coming back since the postgres client is closed.&lt;/p&gt;</description>
                <environment></environment>
        <key id="81816">FOLIO-2741</key>
            <summary>login fails due to failure to get /service-points</summary>
                <type id="10001" iconUrl="https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10303?size=medium">Bug</type>
                                            <priority id="10001" iconUrl="https://dev.folio.org/assets/jira-priority/jira-p2.svg">P2</priority>
                        <status id="6" iconUrl="https://folio-org.atlassian.net/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="green"/>
                                    <resolution id="10003">Done</resolution>
                                                        <assignee accountid="5cd423bebc70090d6ce241b1">Ian Hardy</assignee>
                                                                <reporter accountid="5cd423bebc70090d6ce241b1">Ian Hardy</reporter>
                                    <labels>
                    </labels>
                <created>Thu, 20 Aug 2020 13:09:00 +0000</created>
                <updated>Tue, 1 Sep 2020 13:54:32 +0000</updated>
                            <resolved>Tue, 1 Sep 2020 13:54:32 +0000</resolved>
                                                                        <due></due>
                            <votes>0</votes>
                                    <watches>5</watches>
                                                                <comments>
                                                            <comment id="196907" author="5cd423bebc70090d6ce241b1" created="Thu, 20 Aug 2020 19:38:11 +0000"  >&lt;p&gt;happened again, didn&apos;t notice much new. One thing that is a little unusual was 107 open connections like this (sample from netstat)&lt;/p&gt;

&lt;div class=&quot;preformatted panel&quot; style=&quot;border-width: 1px;&quot;&gt;&lt;div class=&quot;preformattedContent panelContent&quot;&gt;
&lt;pre&gt;tcp        0      0 81efab5fb944:sunproxyadmin ip-10-36-1-13.ec2.internal:58270 ESTABLISHED 
tcp        0      0 81efab5fb944:sunproxyadmin ip-10-36-1-13.ec2.internal:58686 ESTABLISHED 
tcp        0      0 81efab5fb944:sunproxyadmin ip-10-36-1-13.ec2.internal:58258 ESTABLISHED 
tcp        0      0 81efab5fb944:sunproxyadmin ip-10-36-1-13.ec2.internal:58768 ESTABLISHED 
tcp        0      0 81efab5fb944:sunproxyadmin ip-10-36-1-13.ec2.internal:58782 ESTABLISHED 
tcp        0      0 81efab5fb944:sunproxyadmin ip-10-36-1-13.ec2.internal:58192 ESTABLISHED 
tcp        0      0 81efab5fb944:sunproxyadmin ip-10-36-1-13.ec2.internal:58918 ESTABLISHED 
&lt;/pre&gt;
&lt;/div&gt;&lt;/div&gt;

&lt;p&gt;after a restart those are clear and a more normatl netstat result:&lt;/p&gt;
&lt;div class=&quot;preformatted panel&quot; style=&quot;border-width: 1px;&quot;&gt;&lt;div class=&quot;preformattedContent panelContent&quot;&gt;
&lt;pre&gt;Proto Recv-Q Send-Q Local Address           Foreign Address         State       
tcp        0      0 81efab5fb944:56306      ip-10-36-1-13.ec2.internal:postgresql ESTABLISHED 
tcp        0      0 81efab5fb944:56310      ip-10-36-1-13.ec2.internal:postgresql ESTABLISHED 
tcp        0      0 81efab5fb944:56302      ip-10-36-1-13.ec2.internal:postgresql ESTABLISHED 
tcp        0      0 81efab5fb944:56304      ip-10-36-1-13.ec2.internal:postgresql ESTABLISHED 
tcp        0      0 81efab5fb944:56308      ip-10-36-1-13.ec2.internal:postgresql ESTABLISHED 
&lt;/pre&gt;
&lt;/div&gt;&lt;/div&gt;
&lt;p&gt;watching the container after a reset I see those connections opening and getting cleaned up&lt;/p&gt;</comment>
                                                            <comment id="196913" author="557058:b8e64633-1f7c-402d-9caf-9959a5ba5d0d" created="Fri, 21 Aug 2020 13:11:04 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5af5ed55244bc90a106063c7&quot; class=&quot;user-hover&quot; rel=&quot;5af5ed55244bc90a106063c7&quot; data-account-id=&quot;5af5ed55244bc90a106063c7&quot; accountid=&quot;5af5ed55244bc90a106063c7&quot; rel=&quot;noreferrer&quot;&gt;Cate Boerema&lt;/a&gt; can we get some help from Core:functional devs to get this figured out?&lt;/p&gt;</comment>
                                                            <comment id="196916" author="5af5ed55244bc90a106063c7" created="Fri, 21 Aug 2020 14:02:14 +0000"  >&lt;p&gt;Sure, &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3Ab8e64633-1f7c-402d-9caf-9959a5ba5d0d&quot; class=&quot;user-hover&quot; rel=&quot;557058:b8e64633-1f7c-402d-9caf-9959a5ba5d0d&quot; data-account-id=&quot;557058:b8e64633-1f7c-402d-9caf-9959a5ba5d0d&quot; accountid=&quot;557058:b8e64633-1f7c-402d-9caf-9959a5ba5d0d&quot; rel=&quot;noreferrer&quot;&gt;Jakub Skoczen&lt;/a&gt;.  What&apos;s the priority?  Is this must-fix for the hotfix?  Q3?&lt;/p&gt;</comment>
                                                            <comment id="196917" author="557058:b8e64633-1f7c-402d-9caf-9959a5ba5d0d" created="Mon, 24 Aug 2020 13:11:01 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5af5ed55244bc90a106063c7&quot; class=&quot;user-hover&quot; rel=&quot;5af5ed55244bc90a106063c7&quot; data-account-id=&quot;5af5ed55244bc90a106063c7&quot; accountid=&quot;5af5ed55244bc90a106063c7&quot; rel=&quot;noreferrer&quot;&gt;Cate Boerema&lt;/a&gt; It seems high priority due to the fact that this breaks so frequently.&lt;/p&gt;</comment>
                                                            <comment id="196920" author="557058:b8e64633-1f7c-402d-9caf-9959a5ba5d0d" created="Mon, 24 Aug 2020 13:13:26 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5ee89462f7aa140abd82d11d&quot; class=&quot;user-hover&quot; rel=&quot;5ee89462f7aa140abd82d11d&quot; data-account-id=&quot;5ee89462f7aa140abd82d11d&quot; accountid=&quot;5ee89462f7aa140abd82d11d&quot; rel=&quot;noreferrer&quot;&gt;Julian Ladisch&lt;/a&gt; Do you have any ideas about this? There is clearly an NPE in the logs Ian attached.&lt;/p&gt;</comment>
                                                            <comment id="196922" author="5af5ed55244bc90a106063c7" created="Tue, 25 Aug 2020 09:54:14 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3Ab8e64633-1f7c-402d-9caf-9959a5ba5d0d&quot; class=&quot;user-hover&quot; rel=&quot;557058:b8e64633-1f7c-402d-9caf-9959a5ba5d0d&quot; data-account-id=&quot;557058:b8e64633-1f7c-402d-9caf-9959a5ba5d0d&quot; accountid=&quot;557058:b8e64633-1f7c-402d-9caf-9959a5ba5d0d&quot; rel=&quot;noreferrer&quot;&gt;Jakub Skoczen&lt;/a&gt;, do you still want help from Core Functional on this?  If so, please assign it to us.  Thanks&lt;/p&gt;</comment>
                                                            <comment id="196926" author="5cd423bebc70090d6ce241b1" created="Tue, 25 Aug 2020 12:49:17 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5af5ed55244bc90a106063c7&quot; class=&quot;user-hover&quot; rel=&quot;5af5ed55244bc90a106063c7&quot; data-account-id=&quot;5af5ed55244bc90a106063c7&quot; accountid=&quot;5af5ed55244bc90a106063c7&quot; rel=&quot;noreferrer&quot;&gt;Cate Boerema&lt;/a&gt; yes please. mod-inventory-storage has been requiring at least one restart a day lately. Please let us know if we can gather any more information for this.&lt;/p&gt;</comment>
                                                            <comment id="196928" author="557058:b8e64633-1f7c-402d-9caf-9959a5ba5d0d" created="Tue, 25 Aug 2020 13:11:27 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5cd423bebc70090d6ce241b1&quot; class=&quot;user-hover&quot; rel=&quot;5cd423bebc70090d6ce241b1&quot; data-account-id=&quot;5cd423bebc70090d6ce241b1&quot; accountid=&quot;5cd423bebc70090d6ce241b1&quot; rel=&quot;noreferrer&quot;&gt;Ian Hardy&lt;/a&gt; we think this &lt;b&gt;might&lt;/b&gt; be fixed once we migrate MIS over to RMB 30.2.6 and 31.0.2. &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=63e2a2771b13d42998e4e706&quot; class=&quot;user-hover&quot; rel=&quot;63e2a2771b13d42998e4e706&quot; data-account-id=&quot;63e2a2771b13d42998e4e706&quot; accountid=&quot;63e2a2771b13d42998e4e706&quot; rel=&quot;noreferrer&quot;&gt;Marc Johnson&lt;/a&gt; can you merge Adam&apos;s PR to bump the RMB version on master?&lt;/p&gt;</comment>
                                                            <comment id="196931" author="63e2a2771b13d42998e4e706" created="Tue, 25 Aug 2020 13:29:00 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3Ab8e64633-1f7c-402d-9caf-9959a5ba5d0d&quot; class=&quot;user-hover&quot; rel=&quot;557058:b8e64633-1f7c-402d-9caf-9959a5ba5d0d&quot; data-account-id=&quot;557058:b8e64633-1f7c-402d-9caf-9959a5ba5d0d&quot; accountid=&quot;557058:b8e64633-1f7c-402d-9caf-9959a5ba5d0d&quot; rel=&quot;noreferrer&quot;&gt;Jakub Skoczen&lt;/a&gt;&lt;/p&gt;

&lt;blockquote&gt;&lt;p&gt;can you merge Adam&apos;s PR to bump the RMB version on master?&lt;/p&gt;&lt;/blockquote&gt;

&lt;p&gt;Sure, done. &lt;/p&gt;

&lt;p&gt;The Core Platform team can review and merge these changes autonomously (using the agreed development process)&lt;/p&gt;</comment>
                                                            <comment id="196933" author="5cd423bebc70090d6ce241b1" created="Wed, 26 Aug 2020 14:13:19 +0000"  >&lt;p&gt;Thanks all, looks like the update was merged. I&apos;ll assign this back to myself to watch and see if that fixed it.&lt;/p&gt;

&lt;p&gt;Looks promising so far. netstat shows a &quot;normal&quot; looking amount of connections (6 instead of 350). and no one has complained yet. If there are no more reports of mod-inventory-storage hanging I&apos;ll close this on Friday.&lt;/p&gt;</comment>
                                                            <comment id="196936" author="5cd423bebc70090d6ce241b1" created="Tue, 1 Sep 2020 13:54:32 +0000"  >&lt;p&gt;update to rmb resolved this.&lt;/p&gt;</comment>
                    </comments>
                <issuelinks>
                            <issuelinktype id="10003">
                    <name>Relates</name>
                                            <outwardlinks description="relates to">
                                        <issuelink>
            <issuekey id="56155">MODINVSTOR-559</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="57215">RMB-677</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="57229">RMB-700</issuekey>
        </issuelink>
                            </outwardlinks>
                                                        </issuelinktype>
                    </issuelinks>
                <attachments>
                            <attachment id="64313" name="inventory-storage-sample.log" size="133667" author="5cd423bebc70090d6ce241b1" created="Thu, 20 Aug 2020 13:25:29 +0000"/>
                    </attachments>
                <subtasks>
                    </subtasks>
                <customfields>
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                <customfield id="customfield_10000" key="com.atlassian.jira.plugins.jira-development-integration-plugin:devsummarycf">
                        <customfieldname>Development</customfieldname>
                        <customfieldvalues>
                            
                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_10057" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Development Team</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10155"><![CDATA[FOLIO DevOps]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        <customfield id="customfield_10019" key="com.pyxis.greenhopper.jira:gh-lexo-rank">
                        <customfieldname>Rank</customfieldname>
                        <customfieldvalues>
                            <customfieldvalue>0|i01kk3:</customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                <customfield id="customfield_10046" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Release</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10028"><![CDATA[Q3 2020]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        <customfield id="customfield_10020" key="com.pyxis.greenhopper.jira:gh-sprint">
                        <customfieldname>Sprint</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue id="11">DevOps: Sprint 95</customfieldvalue>
    <customfieldvalue id="1948">DevOps: Sprint 96</customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        <customfield id="customfield_10024" key="com.atlassian.jira.ext.charting:firstresponsedate">
                        <customfieldname>[CHART] Date of First Response</customfieldname>
                        <customfieldvalues>
                            <customfieldvalue>Fri, 21 Aug 2020 13:11:04 +0000</customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_10025" key="com.atlassian.jira.ext.charting:timeinstatus">
                        <customfieldname>[CHART] Time in Status</customfieldname>
                        <customfieldvalues>
                            
                        </customfieldvalues>
                    </customfield>
                                    </customfields>
    </item>
</channel>
</rss>