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<channel>
    <title>FOLIO Jira</title>
    <link>https://folio-org.atlassian.net</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>1001.0.0-SNAPSHOT</version>
        <build-number>100246</build-number>
        <build-date>07-02-2024</build-date>
    </build-info>

<item>
            <title>[FOLIO-2656] After a while some of requests fail with network error exception</title>
                <link>https://folio-org.atlassian.net/browse/FOLIO-2656</link>
                <project id="10290" key="FOLIO">FOLIO</project>
                    <description>&lt;p&gt;&lt;b&gt;Overview:&lt;/b&gt;&lt;br/&gt;
&lt;b&gt;Steps to Reproduce:&lt;/b&gt;&lt;/p&gt;
&lt;ol&gt;
	&lt;li&gt;Log into &lt;a href=&quot;https://folio-snapshot.aws.indexdata.com/data-import&quot; class=&quot;external-link&quot; rel=&quot;nofollow noreferrer&quot;&gt;https://folio-snapshot.aws.indexdata.com/data-import&lt;/a&gt; environment and follow to the data-import page&lt;/li&gt;
	&lt;li&gt;Try to import mrc file.&lt;/li&gt;
&lt;/ol&gt;


&lt;p&gt;&lt;b&gt;Expected Results:&lt;/b&gt;  &lt;br/&gt;
From FE perspective: such requests should perform correctly.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Actual Results:&lt;/b&gt;   &lt;br/&gt;
From FE perspective: such requests stay a while in pending state and after that fail with network error&lt;br/&gt;
URL: just for example &lt;a href=&quot;https://folio-snapshot.aws.indexdata.com/data-import&quot; class=&quot;external-link&quot; rel=&quot;nofollow noreferrer&quot;&gt;https://folio-snapshot.aws.indexdata.com/data-import&lt;/a&gt;, after trying to import file, request &lt;a href=&quot;https://folio-snapshot-okapi.aws.indexdata.com/data-import/uploadDefinitions&quot; class=&quot;external-link&quot; rel=&quot;nofollow noreferrer&quot;&gt;https://folio-snapshot-okapi.aws.indexdata.com/data-import/uploadDefinitions&lt;/a&gt; doesn&apos;t perform correctly. You can see it in the developer inspector tools, Network tab. And this is not a single request that failed with network error.&lt;/p&gt;

&lt;p&gt;From BE perspective: corresponding modules don&apos;t get those request&lt;/p&gt;</description>
                <environment></environment>
        <key id="81682">FOLIO-2656</key>
            <summary>After a while some of requests fail with network error exception</summary>
                <type id="10001" iconUrl="https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10303?size=medium">Bug</type>
                            <parent id="13571">UXPROD-47</parent>
                                    <priority id="10000" iconUrl="https://dev.folio.org/assets/jira-priority/jira-p1.svg">P1</priority>
                        <status id="6" iconUrl="https://folio-org.atlassian.net/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="green"/>
                                    <resolution id="10000">Won&apos;t Do</resolution>
                                                        <assignee accountid="712020:b819106d-3b2a-48e6-a8dd-e7ecc471a47b">Oleksii Kuzminov</assignee>
                                                                <reporter accountid="5f02e1e91c682d0029dd61b8">Ivan Kryzhanovskyi</reporter>
                                    <labels>
                            <label>data-import</label>
                            <label>epam-folijet</label>
                    </labels>
                <created>Thu, 25 Jun 2020 14:58:51 +0000</created>
                <updated>Fri, 10 Jul 2020 09:22:44 +0000</updated>
                            <resolved>Tue, 7 Jul 2020 14:25:01 +0000</resolved>
                                                                        <due></due>
                            <votes>0</votes>
                                    <watches>8</watches>
                                                                <comments>
                                                            <comment id="199169" author="5af5e627525ba96b58654f12" created="Thu, 25 Jun 2020 19:10:17 +0000"  >&lt;p&gt;Conversation between Eric Valuk and Ivan yesterday: &lt;/p&gt;

&lt;p&gt;Hi @Ivan Kryzhanovskyi: @Eric Valuk from EBSCO DevOps is looking at the BugFest problem that you described on the #development Slack channel. Eric is asking for more background on what you were trying to do - could you provide any additional info? Thank you!&lt;br/&gt;
======================================&lt;br/&gt;
On bugfest env some requests blocking by CORS policy.&lt;br/&gt;
For example, when we try to import file, after a while got an error in console.&lt;br/&gt;
It&apos;s look like related to server configuration.&lt;br/&gt;
Could someone assist with described issue?&lt;/p&gt;

&lt;p&gt;Eric Valuk  10:40 AM&lt;br/&gt;
It would be very helpful to know when the error happened, or possibly which api is causing issues&lt;/p&gt;

&lt;p&gt;Ivan Kryzhanovskyi  10:49 AM&lt;br/&gt;
Hi, @ann-marie, @Eric Valuk very first example - I trying to import file at the &lt;a href=&quot;https://bugfest-goldenrod.folio.ebsco.com/data-import&quot; class=&quot;external-link&quot; rel=&quot;nofollow noreferrer&quot;&gt;https://bugfest-goldenrod.folio.ebsco.com/data-import&lt;/a&gt; . During this action we have POST request (Request URL: &lt;a href=&quot;https://okapi-bugfest-goldenrod.folio.ebsco.com/data-import/uploadDefinitions&quot; class=&quot;external-link&quot; rel=&quot;nofollow noreferrer&quot;&gt;https://okapi-bugfest-goldenrod.folio.ebsco.com/data-import/uploadDefinitions&lt;/a&gt;), which stay in pending status for a while, and then fail with net::ERR_FAILED, and in the console we can an error. On other envs this request perform correctly. Are there any steps which we can perform from FE side to fix this issue?&lt;/p&gt;

&lt;p&gt;Eric Valuk  11:04 AM&lt;br/&gt;
I see a request that took 400 seconds made 15 minutes ago&lt;br/&gt;
11:04&lt;br/&gt;
I assume this was you?&lt;br/&gt;
11:04&lt;br/&gt;
or someone using the api I guess it could be also&lt;br/&gt;
11:09&lt;br/&gt;
I see this error&lt;br/&gt;
11:09&lt;br/&gt;
14:38:37.506 &lt;span class=&quot;error&quot;&gt;&amp;#91;vert.x-eventloop-thread-0&amp;#93;&lt;/span&gt; ERROR efinitionServiceImpl &lt;span class=&quot;error&quot;&gt;&amp;#91;176758666eqId&amp;#93;&lt;/span&gt; Error creating new JobExecution for UploadDefinition with id c27b263c-848d-467e-a8ef-51b87a879e0a&lt;/p&gt;

&lt;p&gt;Ivan Kryzhanovskyi  11:10 AM&lt;br/&gt;
Not sure that was me. I&apos;ve tried described flow few hours before. And I must say, this is not the single request with issue. I found at least one more, when we try open action menu on &lt;a href=&quot;https://bugfest-goldenrod.folio.ebsco.com/inventory/view/728c2378-7e5f-4af5-aebf-2caad8f28dbf?qindex=querySearch&amp;amp;query=source%3DMARC&amp;amp;sort=Title&quot; class=&quot;external-link&quot; rel=&quot;nofollow noreferrer&quot;&gt;https://bugfest-goldenrod.folio.ebsco.com/inventory/view/728c2378-7e5f-4af5-aebf-2caad8f28dbf?qindex=querySearch&amp;amp;query=source%3DMARC&amp;amp;sort=Title&lt;/a&gt; . We have a GET request (Request URL: &lt;a href=&quot;https://okapi-bugfest-goldenrod.folio.ebsco.com/source-storage/formattedRecords/728c2378-7e5f-4af5-aebf-2caad8f28dbf?identifier=INSTANCE&quot; class=&quot;external-link&quot; rel=&quot;nofollow noreferrer&quot;&gt;https://okapi-bugfest-goldenrod.folio.ebsco.com/source-storage/formattedRecords/728c2378-7e5f-4af5-aebf-2caad8f28dbf?identifier=INSTANCE&lt;/a&gt;) that has the same issue&lt;/p&gt;

&lt;p&gt;Eric Valuk  11:49 AM&lt;br/&gt;
log-insights-data-import-timeout.csv &lt;br/&gt;
@timestamp,@logStream,@message&lt;br/&gt;
2020-06-24 15:41:50.432,gbf/mod-data-import/nginx/6a301689-7625-497f-8dd7-d2bf05ecde6f,&quot;10.23.36.42 - - &lt;span class=&quot;error&quot;&gt;&amp;#91;24/Jun/2020:15:41:49 +0000&amp;#93;&lt;/span&gt; &quot;&quot;POST /mod-data-import/data-import/uploadDefinitions HTTP/1.1&quot;&quot; 499 0 rt=400.000 uct=&quot;&quot;&lt;del&gt;&quot;&quot; uht=&quot;&quot;&lt;/del&gt;&quot;&quot; urt=&quot;&quot;-&quot;&quot; &quot;&quot;Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.106 Safari/537.36&quot;&quot; &quot;&quot;fs09000000&quot;&quot; &quot;&quot;eyJhbGciOiJIUzI1NiJ9.eyJzdWIiOiJhYnJlYXV4IiwidXNlcl9pZCI6IjNhYzFjNjM1LTE1NTgtNGQ1Ny1iMTg4LWJkMGQxYzYzMGQzZCIsIm1vZHVsZSI6Im1vZC1kYXRhLWltcG9ydC0xLjEwLjAiLCJleHRyYV9wZXJtaXNzaW9ucyI6WyJTWVMjbW9kLWRhdGEtaW1wb3J0LTEuMTAuMCNcL2RhdGEtaW1wb3J0XC91cGxvYWREZWZpbml0aW9ucyNbUE9TVF0iXSwicmVxdWVzdF9pZCI6IjY4NjE5OVwvZGF0YS1pbXBvcnQiLCJ0ZW5hbnQiOiJmczA5MDAwMDAwIn0.7ofOff-GFRg4WeaiyEYgZ9OZ1ZGEjRgM3gjzxT4RYEI&quot;&quot; &quot;&quot;{\x22fileDefinitions\x22:[&lt;/p&gt;
{\x22uiKey\x22:\x22examples21.mrc1592287895160\x22,\x22size\x22:22,\x22name\x22:\x22examples21.mrc\x22}
&lt;p&gt;]}&quot;&quot;&quot;&lt;br/&gt;
2020-06-24 15:41:49.558,gbf/mod-data-import/6a301689-7625-497f-8dd7-d2bf05e...&lt;br/&gt;
Click to expand inline (134 lines)&lt;/p&gt;

&lt;p&gt;Ann-Marie Breaux - Other input from the dev channel:&lt;br/&gt;
Wayne Schneider  &lt;span class=&quot;error&quot;&gt;&amp;#91;10:22 AM&amp;#93;&lt;/span&gt;&lt;br/&gt;
My guess would be that the backend module is unresponsive at the moment (but I have no insight into the bugfest configuration)&lt;br/&gt;
Marc Johnson  &lt;span class=&quot;error&quot;&gt;&amp;#91;11:07 AM&amp;#93;&lt;/span&gt;&lt;br/&gt;
It appears that some requests made in the BugFest environment might be terminated with a 502 Bad Gateway error.&lt;br/&gt;
This might be caused by a maximum response time or response size, or it might be something that would manifest in any environment with sufficient data.&lt;br/&gt;
See &lt;a href=&quot;https://folio-org.atlassian.net/browse/UIU-1719&quot; class=&quot;external-link&quot; rel=&quot;nofollow noreferrer&quot;&gt;https://folio-org.atlassian.net/browse/UIU-1719&lt;/a&gt; for information on my investigation so far. I guess this could also manifest as a CORS error.&lt;/p&gt;

&lt;p&gt;Eric Valuk  12:16 PM&lt;br/&gt;
So my investigation so far is that the request did timeout, I included the log file above that came from the modules around the time of the request that was made on the call we just had a bit ago&lt;/p&gt;

&lt;p&gt;12:16&lt;br/&gt;
I dont have much information about the error beyond the log output&lt;/p&gt;</comment>
                                                            <comment id="199176" author="5cf6c546b87c300f36eb7b9a" created="Thu, 25 Jun 2020 20:53:11 +0000"  >&lt;p&gt;Just my two cents here... &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=63e2a2771b13d42998e4e706&quot; class=&quot;user-hover&quot; rel=&quot;63e2a2771b13d42998e4e706&quot; data-account-id=&quot;63e2a2771b13d42998e4e706&quot; accountid=&quot;63e2a2771b13d42998e4e706&quot; rel=&quot;noreferrer&quot;&gt;Marc Johnson&lt;/a&gt; mentions 502 here, but if you look at the log entry provided in the comment above its actually a 499 that&apos;s returned, indicating that the client closed the connection...   The question becomes, who&apos;s the client in the situation?  Based on the user agent string it&apos;s the browser/stripes.  Another potentially important piece of information here is the &lt;tt&gt;rt=400.000&lt;/tt&gt;... indicating that the response was returned after exactly 400 seconds... Is there a 400s timeout in Stripes/Stripes-connect/elsewhere in the UI?&lt;/p&gt;</comment>
                                                            <comment id="199179" author="5cf6c546b87c300f36eb7b9a" created="Thu, 25 Jun 2020 20:57:00 +0000"  >&lt;p&gt;Also, is there a reason why the backend would really take that long to respond?  I&apos;m guessing that the real issue here is with the backend&lt;/p&gt;</comment>
                                                            <comment id="199182" author="5af5e627525ba96b58654f12" created="Thu, 25 Jun 2020 21:52:09 +0000"  >&lt;p&gt;All good questions &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5cf6c546b87c300f36eb7b9a&quot; class=&quot;user-hover&quot; rel=&quot;5cf6c546b87c300f36eb7b9a&quot; data-account-id=&quot;5cf6c546b87c300f36eb7b9a&quot; accountid=&quot;5cf6c546b87c300f36eb7b9a&quot; rel=&quot;noreferrer&quot;&gt;Craig McNally&lt;/a&gt;. Ivan researched it deeply enough to determine that it&apos;s not an issue with any of Folijet&apos;s modules, at least as far as we can tell. We&apos;re pinning lots of hope on being able to unblock import/export testing on bugfest tomorrow, but right now, there&apos;s no clear indication we can even upload a file properly.&lt;/p&gt;</comment>
                                                            <comment id="199184" author="63e2a2771b13d42998e4e706" created="Fri, 26 Jun 2020 10:41:04 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5cf6c546b87c300f36eb7b9a&quot; class=&quot;user-hover&quot; rel=&quot;5cf6c546b87c300f36eb7b9a&quot; data-account-id=&quot;5cf6c546b87c300f36eb7b9a&quot; accountid=&quot;5cf6c546b87c300f36eb7b9a&quot; rel=&quot;noreferrer&quot;&gt;Craig McNally&lt;/a&gt;&lt;/p&gt;

&lt;blockquote&gt;&lt;p&gt;Just my two cents here... Marc Johnson mentions 502 here&lt;/p&gt;&lt;/blockquote&gt;

&lt;p&gt;Apologies, I may have caused some confusion. The 502 response was from a specific endpoint (for unknown reasons at this point). I don&apos;t know if that specific case is related to this issue.&lt;/p&gt;</comment>
                                                            <comment id="199187" author="557058:06f9b6fb-9a52-481a-ad72-6e13fc570a8a" created="Fri, 26 Jun 2020 11:58:13 +0000"  >&lt;p&gt;Hi everyone, &lt;br/&gt;
This issue is reproducing on all reference envs at some point during the day making whole data-import functionality unavailable (files cannot be uploaded). &lt;br/&gt;
&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5af5e627525ba96b58654f12&quot; class=&quot;user-hover&quot; rel=&quot;5af5e627525ba96b58654f12&quot; data-account-id=&quot;5af5e627525ba96b58654f12&quot; accountid=&quot;5af5e627525ba96b58654f12&quot; rel=&quot;noreferrer&quot;&gt;Ann-Marie Breaux&lt;/a&gt;, would it be OK to raise the priority for this ticket to P1?&lt;/p&gt;

&lt;p&gt;CC: &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3Ade4eac47-6d4e-4b50-9c3c-4a82ed705e52&quot; class=&quot;user-hover&quot; rel=&quot;557058:de4eac47-6d4e-4b50-9c3c-4a82ed705e52&quot; data-account-id=&quot;557058:de4eac47-6d4e-4b50-9c3c-4a82ed705e52&quot; accountid=&quot;557058:de4eac47-6d4e-4b50-9c3c-4a82ed705e52&quot; rel=&quot;noreferrer&quot;&gt;Taras Spashchenko&lt;/a&gt;, &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=712020%3Ab819106d-3b2a-48e6-a8dd-e7ecc471a47b&quot; class=&quot;user-hover&quot; rel=&quot;712020:b819106d-3b2a-48e6-a8dd-e7ecc471a47b&quot; data-account-id=&quot;712020:b819106d-3b2a-48e6-a8dd-e7ecc471a47b&quot; accountid=&quot;712020:b819106d-3b2a-48e6-a8dd-e7ecc471a47b&quot; rel=&quot;noreferrer&quot;&gt;Oleksii Kuzminov&lt;/a&gt;, &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5f02e1e91c682d0029dd61b8&quot; class=&quot;user-hover&quot; rel=&quot;5f02e1e91c682d0029dd61b8&quot; data-account-id=&quot;5f02e1e91c682d0029dd61b8&quot; accountid=&quot;5f02e1e91c682d0029dd61b8&quot; rel=&quot;noreferrer&quot;&gt;Ivan Kryzhanovskyi&lt;/a&gt;&lt;/p&gt;</comment>
                                                            <comment id="199189" author="712020:b819106d-3b2a-48e6-a8dd-e7ecc471a47b" created="Fri, 26 Jun 2020 12:00:43 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=63e2a2771b13d42998e4e706&quot; class=&quot;user-hover&quot; rel=&quot;63e2a2771b13d42998e4e706&quot; data-account-id=&quot;63e2a2771b13d42998e4e706&quot; accountid=&quot;63e2a2771b13d42998e4e706&quot; rel=&quot;noreferrer&quot;&gt;Marc Johnson&lt;/a&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5cf6c546b87c300f36eb7b9a&quot; class=&quot;user-hover&quot; rel=&quot;5cf6c546b87c300f36eb7b9a&quot; data-account-id=&quot;5cf6c546b87c300f36eb7b9a&quot; accountid=&quot;5cf6c546b87c300f36eb7b9a&quot; rel=&quot;noreferrer&quot;&gt;Craig McNally&lt;/a&gt;Hello. On the backend, there are no requests handled. See attached log file&lt;br/&gt;
In okapi logs I founded several requests that proxied to mod-auth and that&apos;s it&lt;br/&gt;
Backend and UI codebase for this functionality doesn&#8217;t change from Q4&lt;/p&gt;</comment>
                                                            <comment id="199192" author="5cf6c546b87c300f36eb7b9a" created="Fri, 26 Jun 2020 12:39:19 +0000"  >&lt;p&gt;&lt;del&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=712020%3Ab819106d-3b2a-48e6-a8dd-e7ecc471a47b&quot; class=&quot;user-hover&quot; rel=&quot;712020:b819106d-3b2a-48e6-a8dd-e7ecc471a47b&quot; data-account-id=&quot;712020:b819106d-3b2a-48e6-a8dd-e7ecc471a47b&quot; accountid=&quot;712020:b819106d-3b2a-48e6-a8dd-e7ecc471a47b&quot; rel=&quot;noreferrer&quot;&gt;Oleksii Kuzminov&lt;/a&gt; log snippets showing this would be helpful.&lt;/del&gt;&lt;/p&gt;

&lt;p&gt;Never mind, I misread your comment; didn&apos;t realize you DID provide logs &lt;img class=&quot;emoticon&quot; src=&quot;/images/icons/emoticons/smile.png&quot; height=&quot;16&quot; width=&quot;16&quot; align=&quot;absmiddle&quot; alt=&quot;&quot; border=&quot;0&quot;/&gt;&lt;/p&gt;</comment>
                                                            <comment id="199194" author="70121:be6f0bd2-e000-4943-9f66-4e6e78213e31" created="Fri, 26 Jun 2020 15:23:38 +0000"  >&lt;p&gt;FWIW we see this same behavior for data-export when we try to upload a file on both folio-testing and folio-snapshot. We started seeing this behavior today, and verified that it works on the vagrant box and local deployments.&lt;/p&gt;</comment>
                                                            <comment id="199197" author="5af5e627525ba96b58654f12" created="Fri, 26 Jun 2020 16:54:23 +0000"  >&lt;p&gt;Argh. Definitely a P1. If it works in some environments, but not others, that sounds like it might&lt;img class=&quot;emoticon&quot; src=&quot;/images/icons/emoticons/help_16.png&quot; height=&quot;16&quot; width=&quot;16&quot; align=&quot;absmiddle&quot; alt=&quot;&quot; border=&quot;0&quot;/&gt; be an environment problem for folio-testing and -snapshot. Who is in the best position to try to resolve this? DevOps? It&apos;s sounding like not really the Import or Export team to me. And we&apos;re at the end of the workweek for Europe now. Other ideas?&lt;/p&gt;

&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3Ab8e64633-1f7c-402d-9caf-9959a5ba5d0d&quot; class=&quot;user-hover&quot; rel=&quot;557058:b8e64633-1f7c-402d-9caf-9959a5ba5d0d&quot; data-account-id=&quot;557058:b8e64633-1f7c-402d-9caf-9959a5ba5d0d&quot; accountid=&quot;557058:b8e64633-1f7c-402d-9caf-9959a5ba5d0d&quot; rel=&quot;noreferrer&quot;&gt;Jakub Skoczen&lt;/a&gt; &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5cf6c546b87c300f36eb7b9a&quot; class=&quot;user-hover&quot; rel=&quot;5cf6c546b87c300f36eb7b9a&quot; data-account-id=&quot;5cf6c546b87c300f36eb7b9a&quot; accountid=&quot;5cf6c546b87c300f36eb7b9a&quot; rel=&quot;noreferrer&quot;&gt;Craig McNally&lt;/a&gt;&lt;/p&gt;</comment>
                                                            <comment id="199199" author="5cf6c546b87c300f36eb7b9a" created="Mon, 29 Jun 2020 13:41:25 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=70121%3Abe6f0bd2-e000-4943-9f66-4e6e78213e31&quot; class=&quot;user-hover&quot; rel=&quot;70121:be6f0bd2-e000-4943-9f66-4e6e78213e31&quot; data-account-id=&quot;70121:be6f0bd2-e000-4943-9f66-4e6e78213e31&quot; accountid=&quot;70121:be6f0bd2-e000-4943-9f66-4e6e78213e31&quot; rel=&quot;noreferrer&quot;&gt;Kruthi Vuppala&lt;/a&gt; were you using the UI for your local testing, or hitting the APIs directly?&lt;/p&gt;</comment>
                                                            <comment id="199202" author="712020:b819106d-3b2a-48e6-a8dd-e7ecc471a47b" created="Mon, 29 Jun 2020 17:21:51 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5cf6c546b87c300f36eb7b9a&quot; class=&quot;user-hover&quot; rel=&quot;5cf6c546b87c300f36eb7b9a&quot; data-account-id=&quot;5cf6c546b87c300f36eb7b9a&quot; accountid=&quot;5cf6c546b87c300f36eb7b9a&quot; rel=&quot;noreferrer&quot;&gt;Craig McNally&lt;/a&gt;&lt;br/&gt;
I found this logs in mod-data-import on bugfest env. Maybe it can be helpful &lt;/p&gt;

&lt;p&gt;2020-06-29T15:02:56.250Z 15:02:56.250 &lt;span class=&quot;error&quot;&gt;&amp;#91;vert.x-eventloop-thread-0&amp;#93;&lt;/span&gt; ERROR efinitionServiceImpl &lt;span class=&quot;error&quot;&gt;&amp;#91;610217410eqId&amp;#93;&lt;/span&gt; Error creating new JobExecution for UploadDefinition with id 58db8f38-f31d-4d64-9921-937ad89116bc&lt;br/&gt;
2020-06-29T15:02:56.251Z 15:02:56.251 &lt;span class=&quot;error&quot;&gt;&amp;#91;vert.x-eventloop-thread-0&amp;#93;&lt;/span&gt; ERROR ExceptionHelper      &lt;span class=&quot;error&quot;&gt;&amp;#91;610217411eqId&amp;#93;&lt;/span&gt; Gateway Timeout&lt;br/&gt;
2020-06-29T15:02:56.251Z io.vertx.ext.web.handler.impl.HttpStatusException: Gateway Timeout&lt;/p&gt;

&lt;p&gt;Requests from postman also fail with 504 Gateway Time-out&lt;/p&gt;</comment>
                                                            <comment id="199204" author="557058:4f6bed01-40a6-48d5-8471-7ef21f5ea97c" created="Mon, 29 Jun 2020 22:05:16 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=712020%3Ab819106d-3b2a-48e6-a8dd-e7ecc471a47b&quot; class=&quot;user-hover&quot; rel=&quot;712020:b819106d-3b2a-48e6-a8dd-e7ecc471a47b&quot; data-account-id=&quot;712020:b819106d-3b2a-48e6-a8dd-e7ecc471a47b&quot; accountid=&quot;712020:b819106d-3b2a-48e6-a8dd-e7ecc471a47b&quot; rel=&quot;noreferrer&quot;&gt;Oleksii Kuzminov&lt;/a&gt; FYI the 504 Gateway error seems from srs-manager. I restarted srs-storage and bugfest seems to be working again now.&lt;/p&gt;</comment>
                                                            <comment id="199206" author="70121:be6f0bd2-e000-4943-9f66-4e6e78213e31" created="Mon, 29 Jun 2020 22:05:55 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5cf6c546b87c300f36eb7b9a&quot; class=&quot;user-hover&quot; rel=&quot;5cf6c546b87c300f36eb7b9a&quot; data-account-id=&quot;5cf6c546b87c300f36eb7b9a&quot; accountid=&quot;5cf6c546b87c300f36eb7b9a&quot; rel=&quot;noreferrer&quot;&gt;Craig McNally&lt;/a&gt; Was hitting the backend APIs directly &lt;/p&gt;</comment>
                                                            <comment id="199208" author="5af5e627525ba96b58654f12" created="Mon, 29 Jun 2020 22:50:53 +0000"  >&lt;p&gt;Just tested on Bugfest:&lt;/p&gt;

&lt;p&gt;Upload and then import with secret button works. Upload and then importing with a job profile (PubSub) does not work. The file gets stuck.&lt;/p&gt;

&lt;p&gt;And now View source is greyed out again, and quickMARC can&apos;t open the record for editing any more. Sigh&lt;/p&gt;

&lt;p&gt;cc: &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3A4f6bed01-40a6-48d5-8471-7ef21f5ea97c&quot; class=&quot;user-hover&quot; rel=&quot;557058:4f6bed01-40a6-48d5-8471-7ef21f5ea97c&quot; data-account-id=&quot;557058:4f6bed01-40a6-48d5-8471-7ef21f5ea97c&quot; accountid=&quot;557058:4f6bed01-40a6-48d5-8471-7ef21f5ea97c&quot; rel=&quot;noreferrer&quot;&gt;Hongwei Ji&lt;/a&gt; &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=70121%3A329e0f11-cc86-459e-a311-80d4eb134a7f&quot; class=&quot;user-hover&quot; rel=&quot;70121:329e0f11-cc86-459e-a311-80d4eb134a7f&quot; data-account-id=&quot;70121:329e0f11-cc86-459e-a311-80d4eb134a7f&quot; accountid=&quot;70121:329e0f11-cc86-459e-a311-80d4eb134a7f&quot; rel=&quot;noreferrer&quot;&gt;Sobha Duvvuri&lt;/a&gt; &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=712020%3Ab819106d-3b2a-48e6-a8dd-e7ecc471a47b&quot; class=&quot;user-hover&quot; rel=&quot;712020:b819106d-3b2a-48e6-a8dd-e7ecc471a47b&quot; data-account-id=&quot;712020:b819106d-3b2a-48e6-a8dd-e7ecc471a47b&quot; accountid=&quot;712020:b819106d-3b2a-48e6-a8dd-e7ecc471a47b&quot; rel=&quot;noreferrer&quot;&gt;Oleksii Kuzminov&lt;/a&gt;&lt;/p&gt;</comment>
                                                            <comment id="199211" author="5af5e627525ba96b58654f12" created="Tue, 7 Jul 2020 12:32:32 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5f02e1e91c682d0029dd61b8&quot; class=&quot;user-hover&quot; rel=&quot;5f02e1e91c682d0029dd61b8&quot; data-account-id=&quot;5f02e1e91c682d0029dd61b8&quot; accountid=&quot;5f02e1e91c682d0029dd61b8&quot; rel=&quot;noreferrer&quot;&gt;Ivan Kryzhanovskyi&lt;/a&gt; This seems to have cleared up on Bugfest and folio-snapshot. Do you think we need to keep this ticket open?&lt;/p&gt;</comment>
                                                            <comment id="199213" author="712020:b819106d-3b2a-48e6-a8dd-e7ecc471a47b" created="Tue, 7 Jul 2020 14:25:01 +0000"  >&lt;p&gt;Done in scope of 
    &lt;span class=&quot;jira-issue-macro resolved&quot; data-jira-key=&quot;MODSOURCE-162&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/MODSOURCE-162&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;SRS is unresponsive on reference envs&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10303?size=medium&quot; /&gt;
            MODSOURCE-162
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-success jira-macro-single-issue-export-pdf&quot;&gt;Closed&lt;/span&gt;
            &lt;/span&gt;
&lt;/p&gt;</comment>
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