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    <title>FOLIO Jira</title>
    <link>https://folio-org.atlassian.net</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>1001.0.0-SNAPSHOT</version>
        <build-number>100246</build-number>
        <build-date>07-02-2024</build-date>
    </build-info>

<item>
            <title>[FOLIO-2396] Bugfest: Can&apos;t create request</title>
                <link>https://folio-org.atlassian.net/browse/FOLIO-2396</link>
                <project id="10290" key="FOLIO">FOLIO</project>
                    <description>&lt;p&gt;Steps to repro:&lt;/p&gt;
&lt;ol&gt;
	&lt;li&gt;Log into &lt;a href=&quot;https://bugfest.folio.ebsco.com/&quot; class=&quot;external-link&quot; rel=&quot;nofollow noreferrer&quot;&gt;https://bugfest.folio.ebsco.com/&lt;/a&gt;&lt;/li&gt;
	&lt;li&gt;Attempt to create a request for any user item combo&lt;/li&gt;
&lt;/ol&gt;


&lt;p&gt;Expected: Should create or show error message explaining why it can&apos;t be created&lt;/p&gt;

&lt;p&gt;Actual: Nothing happens (can&apos;t create)&lt;/p&gt;

&lt;p&gt;See developer tools screenshot:&lt;/p&gt;

&lt;p&gt; &lt;span class=&quot;image-wrap&quot; style=&quot;&quot;&gt;&lt;a id=&quot;64274_thumb&quot; href=&quot;/rest/api/3/attachment/content/64274&quot; title=&quot;screenshot-1.png&quot; file-preview-type=&quot;image&quot; file-preview-id=&quot;64274&quot; file-preview-title=&quot;screenshot-1.png&quot;&gt;&lt;jira-attachment-thumbnail url=&quot;https://folio-org.atlassian.net/rest/api/3/attachment/thumbnail/64274?default=false&quot; jira-url=&quot;https://folio-org.atlassian.net/rest/api/3/attachment/thumbnail/64274&quot; filename=&quot;screenshot-1.png&quot;&gt;&lt;img src=&quot;https://folio-org.atlassian.net/rest/api/3/attachment/thumbnail/64274&quot; data-attachment-name=&quot;screenshot-1.png&quot; data-attachment-type=&quot;thumbnail&quot; data-media-services-id=&quot;c406f4df-30fe-4c8a-b047-74069360c12f&quot; data-media-services-type=&quot;file&quot; style=&quot;border: 0px solid black&quot; /&gt;&lt;/jira-attachment-thumbnail&gt;&lt;/a&gt;&lt;/span&gt; &lt;/p&gt;

&lt;p&gt;Additional info: We are also unable to create requests in snapshot but we have determined that that bug has a different (frontend) cause.  See 
    &lt;span class=&quot;jira-issue-macro resolved&quot; data-jira-key=&quot;UIREQ-396&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/UIREQ-396&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;Snapshot: Cannot create new request&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10303?size=medium&quot; /&gt;
            UIREQ-396
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-success jira-macro-single-issue-export-pdf&quot;&gt;Closed&lt;/span&gt;
            &lt;/span&gt;
 for details on that issu&lt;/p&gt;</description>
                <environment></environment>
        <key id="81603">FOLIO-2396</key>
            <summary>Bugfest: Can&apos;t create request</summary>
                <type id="10001" iconUrl="https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10303?size=medium">Bug</type>
                                            <priority id="10000" iconUrl="https://dev.folio.org/assets/jira-priority/jira-p1.svg">P1</priority>
                        <status id="6" iconUrl="https://folio-org.atlassian.net/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="green"/>
                                    <resolution id="10003">Done</resolution>
                                                        <assignee accountid="-1">Unassigned</assignee>
                                                                <reporter accountid="5af5ed55244bc90a106063c7">Cate Boerema</reporter>
                                    <labels>
                            <label>bugfest_q4.2019</label>
                    </labels>
                <created>Thu, 12 Dec 2019 14:13:27 +0000</created>
                <updated>Wed, 3 Jun 2020 16:40:20 +0000</updated>
                            <resolved>Thu, 12 Dec 2019 14:49:23 +0000</resolved>
                                                                        <due></due>
                            <votes>0</votes>
                                    <watches>2</watches>
                                                                <comments>
                                                            <comment id="194388" author="557058:4f6bed01-40a6-48d5-8471-7ef21f5ea97c" created="Thu, 12 Dec 2019 14:35:33 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5af5ed55244bc90a106063c7&quot; class=&quot;user-hover&quot; rel=&quot;5af5ed55244bc90a106063c7&quot; data-account-id=&quot;5af5ed55244bc90a106063c7&quot; accountid=&quot;5af5ed55244bc90a106063c7&quot; rel=&quot;noreferrer&quot;&gt;Cate Boerema&lt;/a&gt;, you can click the request with return code &quot;500&quot; and see what&apos;s the response error message. In this case, I got &quot;Request policy 334e5a9e-94f9-4673-8d1d-ab552863886b could not be found, please check circulation rules&quot;&lt;/p&gt;</comment>
                                                            <comment id="194391" author="5af5ed55244bc90a106063c7" created="Thu, 12 Dec 2019 14:44:20 +0000"  >&lt;p&gt;Ah, I see.  So I checked circ rules and saw the fallback request policy is a policy that doesn&apos;t exist.  I guess this is a data migration thing because that shouldn&apos;t be possible to do via the UI:&lt;/p&gt;

&lt;p&gt; &lt;span class=&quot;image-wrap&quot; style=&quot;&quot;&gt;&lt;a id=&quot;64275_thumb&quot; href=&quot;/rest/api/3/attachment/content/64275&quot; title=&quot;screenshot-2.png&quot; file-preview-type=&quot;image&quot; file-preview-id=&quot;64275&quot; file-preview-title=&quot;screenshot-2.png&quot;&gt;&lt;jira-attachment-thumbnail url=&quot;https://folio-org.atlassian.net/rest/api/3/attachment/thumbnail/64275?default=false&quot; jira-url=&quot;https://folio-org.atlassian.net/rest/api/3/attachment/thumbnail/64275&quot; filename=&quot;screenshot-2.png&quot;&gt;&lt;img src=&quot;https://folio-org.atlassian.net/rest/api/3/attachment/thumbnail/64275&quot; data-attachment-name=&quot;screenshot-2.png&quot; data-attachment-type=&quot;thumbnail&quot; data-media-services-id=&quot;43893109-6014-4a10-8578-1c7e31240099&quot; data-media-services-type=&quot;file&quot; style=&quot;border: 0px solid black&quot; /&gt;&lt;/jira-attachment-thumbnail&gt;&lt;/a&gt;&lt;/span&gt; &lt;/p&gt;

&lt;p&gt; &lt;span class=&quot;image-wrap&quot; style=&quot;&quot;&gt;&lt;a id=&quot;64276_thumb&quot; href=&quot;/rest/api/3/attachment/content/64276&quot; title=&quot;screenshot-3.png&quot; file-preview-type=&quot;image&quot; file-preview-id=&quot;64276&quot; file-preview-title=&quot;screenshot-3.png&quot;&gt;&lt;jira-attachment-thumbnail url=&quot;https://folio-org.atlassian.net/rest/api/3/attachment/thumbnail/64276?default=false&quot; jira-url=&quot;https://folio-org.atlassian.net/rest/api/3/attachment/thumbnail/64276&quot; filename=&quot;screenshot-3.png&quot;&gt;&lt;img src=&quot;https://folio-org.atlassian.net/rest/api/3/attachment/thumbnail/64276&quot; data-attachment-name=&quot;screenshot-3.png&quot; data-attachment-type=&quot;thumbnail&quot; data-media-services-id=&quot;6f1570c8-aba6-4ff6-9e82-c4229c967947&quot; data-media-services-type=&quot;file&quot; style=&quot;border: 0px solid black&quot; /&gt;&lt;/jira-attachment-thumbnail&gt;&lt;/a&gt;&lt;/span&gt; &lt;/p&gt;

&lt;p&gt;I will try to manually repair the circ rules and request policies and report back.&lt;/p&gt;</comment>
                                                            <comment id="194394" author="5af5ed55244bc90a106063c7" created="Thu, 12 Dec 2019 14:49:14 +0000"  >&lt;p&gt;Manually repaired circ rules and was able to create request.  Thanks for helping to debug this &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3A4f6bed01-40a6-48d5-8471-7ef21f5ea97c&quot; class=&quot;user-hover&quot; rel=&quot;557058:4f6bed01-40a6-48d5-8471-7ef21f5ea97c&quot; data-account-id=&quot;557058:4f6bed01-40a6-48d5-8471-7ef21f5ea97c&quot; accountid=&quot;557058:4f6bed01-40a6-48d5-8471-7ef21f5ea97c&quot; rel=&quot;noreferrer&quot;&gt;Hongwei Ji&lt;/a&gt;.  I will close this issue.&lt;/p&gt;</comment>
                    </comments>
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                            <attachment id="64276" name="screenshot-3.png" size="191882" author="5af5ed55244bc90a106063c7" created="Thu, 12 Dec 2019 14:44:02 +0000"/>
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