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    <title>FOLIO Jira</title>
    <link>https://folio-org.atlassian.net</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>1001.0.0-SNAPSHOT</version>
        <build-number>100246</build-number>
        <build-date>07-02-2024</build-date>
    </build-info>

<item>
            <title>[FOLIO-2318] Email not being sent from reference environments</title>
                <link>https://folio-org.atlassian.net/browse/FOLIO-2318</link>
                <project id="10290" key="FOLIO">FOLIO</project>
                    <description>&lt;p&gt;Emails not being sent from reference environments.&lt;/p&gt;

&lt;p&gt;credentials were updated 9/25. Verify credentials &amp;amp; sending address.&lt;/p&gt;

&lt;ul&gt;
	&lt;li&gt;check that sending address is properly verified in folio-org aws account.&lt;/li&gt;
&lt;/ul&gt;
</description>
                <environment></environment>
        <key id="81373">FOLIO-2318</key>
            <summary>Email not being sent from reference environments</summary>
                <type id="10001" iconUrl="https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10303?size=medium">Bug</type>
                                            <priority id="10005" iconUrl="https://dev.folio.org/assets/jira-priority/tbd.svg">TBD</priority>
                        <status id="6" iconUrl="https://folio-org.atlassian.net/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="green"/>
                                    <resolution id="10003">Done</resolution>
                                                        <assignee accountid="5cd423bebc70090d6ce241b1">Ian Hardy</assignee>
                                                                <reporter accountid="5cd423bebc70090d6ce241b1">Ian Hardy</reporter>
                                    <labels>
                            <label>devops</label>
                            <label>platform-backlog</label>
                    </labels>
                <created>Wed, 23 Oct 2019 01:52:12 +0000</created>
                <updated>Wed, 3 Jun 2020 16:40:13 +0000</updated>
                            <resolved>Mon, 28 Oct 2019 18:05:24 +0000</resolved>
                                                                        <due></due>
                            <votes>0</votes>
                                    <watches>5</watches>
                                                                <comments>
                                                            <comment id="193802" author="557058:ad89644f-caaa-466a-8bf5-cdcd4358fa9a" created="Wed, 23 Oct 2019 14:51:57 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5cd423bebc70090d6ce241b1&quot; class=&quot;user-hover&quot; rel=&quot;5cd423bebc70090d6ce241b1&quot; data-account-id=&quot;5cd423bebc70090d6ce241b1&quot; accountid=&quot;5cd423bebc70090d6ce241b1&quot; rel=&quot;noreferrer&quot;&gt;Ian Hardy&lt;/a&gt;, by reference environments, I assume you mean folio-snapshot and folio-testing, correct?&lt;/p&gt;</comment>
                                                            <comment id="193804" author="5cd423bebc70090d6ce241b1" created="Wed, 23 Oct 2019 15:15:09 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3Aad89644f-caaa-466a-8bf5-cdcd4358fa9a&quot; class=&quot;user-hover&quot; rel=&quot;557058:ad89644f-caaa-466a-8bf5-cdcd4358fa9a&quot; data-account-id=&quot;557058:ad89644f-caaa-466a-8bf5-cdcd4358fa9a&quot; accountid=&quot;557058:ad89644f-caaa-466a-8bf5-cdcd4358fa9a&quot; rel=&quot;noreferrer&quot;&gt;Darcy Branchini&lt;/a&gt; Correct, folio-anything.aws.indexdata.com. &lt;/p&gt;</comment>
                                                            <comment id="193805" author="5ced27478b03050f27825a93" created="Wed, 23 Oct 2019 17:36:15 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5cd423bebc70090d6ce241b1&quot; class=&quot;user-hover&quot; rel=&quot;5cd423bebc70090d6ce241b1&quot; data-account-id=&quot;5cd423bebc70090d6ce241b1&quot; accountid=&quot;5cd423bebc70090d6ce241b1&quot; rel=&quot;noreferrer&quot;&gt;Ian Hardy&lt;/a&gt;: I Slack&apos;d you the new credentials in the `folio-org` AWS organization.&lt;/p&gt;</comment>
                                                            <comment id="193807" author="5cd423bebc70090d6ce241b1" created="Wed, 23 Oct 2019 20:08:35 +0000"  >&lt;p&gt;Updated the username and password by hand on folio-snapshot-aws.indexdata.com. still getting an auth errror:&lt;/p&gt;

&lt;div class=&quot;preformatted panel&quot; style=&quot;border-width: 1px;&quot;&gt;&lt;div class=&quot;preformattedContent panelContent&quot;&gt;
&lt;pre&gt;Error in the &apos;mod-email&apos; module, the module didn&apos;t send email | message: AUTH LOGIN failed 535 Authentication Credentials Invalid
&lt;/pre&gt;
&lt;/div&gt;&lt;/div&gt;</comment>
                                                            <comment id="193808" author="5cd423bebc70090d6ce241b1" created="Wed, 23 Oct 2019 21:53:36 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5ced27478b03050f27825a93&quot; class=&quot;user-hover&quot; rel=&quot;5ced27478b03050f27825a93&quot; data-account-id=&quot;5ced27478b03050f27825a93&quot; accountid=&quot;5ced27478b03050f27825a93&quot; rel=&quot;noreferrer&quot;&gt;Peter Murray&lt;/a&gt; has updated the credentials again and they appear to be working. I configured folio-snapshot to test. I&apos;ll update the build scripts before tonight&apos;s builds and we should be back in business on all environments.&lt;/p&gt;</comment>
                                                            <comment id="193810" author="5ced27478b03050f27825a93" created="Thu, 24 Oct 2019 14:14:38 +0000"  >&lt;p&gt;Excellent!  Stupid AWS &amp;#8211; doesn&apos;t help that they use the same format for IAM credentials and SMTP credentials.  I got your test message last night.  Let me know how this goes!&lt;/p&gt;</comment>
                                                            <comment id="193812" author="557058:ad89644f-caaa-466a-8bf5-cdcd4358fa9a" created="Fri, 25 Oct 2019 13:47:25 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5cd423bebc70090d6ce241b1&quot; class=&quot;user-hover&quot; rel=&quot;5cd423bebc70090d6ce241b1&quot; data-account-id=&quot;5cd423bebc70090d6ce241b1&quot; accountid=&quot;5cd423bebc70090d6ce241b1&quot; rel=&quot;noreferrer&quot;&gt;Ian Hardy&lt;/a&gt; and &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5ced27478b03050f27825a93&quot; class=&quot;user-hover&quot; rel=&quot;5ced27478b03050f27825a93&quot; data-account-id=&quot;5ced27478b03050f27825a93&quot; accountid=&quot;5ced27478b03050f27825a93&quot; rel=&quot;noreferrer&quot;&gt;Peter Murray&lt;/a&gt;, just tested folio-snapshot and I&apos;m still not receiving emails. Perhaps we lost the credentials with the rebuild? &lt;/p&gt;</comment>
                                                            <comment id="193814" author="5cd423bebc70090d6ce241b1" created="Fri, 25 Oct 2019 17:36:21 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3Aad89644f-caaa-466a-8bf5-cdcd4358fa9a&quot; class=&quot;user-hover&quot; rel=&quot;557058:ad89644f-caaa-466a-8bf5-cdcd4358fa9a&quot; data-account-id=&quot;557058:ad89644f-caaa-466a-8bf5-cdcd4358fa9a&quot; accountid=&quot;557058:ad89644f-caaa-466a-8bf5-cdcd4358fa9a&quot; rel=&quot;noreferrer&quot;&gt;Darcy Branchini&lt;/a&gt;, I&apos;m still able to deliver email by posting a message directly to the /email interface. Since that&apos;s working I think the credentials are still good. I see my email test as the only attempt to send mail in the mod-email log:&lt;/p&gt;

&lt;div class=&quot;preformatted panel&quot; style=&quot;border-width: 1px;&quot;&gt;&lt;div class=&quot;preformattedContent panelContent&quot;&gt;
&lt;pre&gt;25 Oct 2019 17:15:20:252 INFO  LogUtil [49423405eqId] org.folio.rest.RestVerticle start  invoking postEmail
25 Oct 2019 17:15:20:265 INFO  LogUtil [49423418eqId] 10.36.1.188:56570 POST /email null HTTP_1_1 200 51 708 tid=diku OK
&lt;/pre&gt;
&lt;/div&gt;&lt;/div&gt;
</comment>
                                                            <comment id="193817" author="557058:ad89644f-caaa-466a-8bf5-cdcd4358fa9a" created="Mon, 28 Oct 2019 18:05:13 +0000"  >&lt;p&gt;This seems fixed now. I&apos;m going to close this.&lt;/p&gt;</comment>
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