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    <title>FOLIO Jira</title>
    <link>https://folio-org.atlassian.net</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>1001.0.0-SNAPSHOT</version>
        <build-number>100246</build-number>
        <build-date>07-02-2024</build-date>
    </build-info>

<item>
            <title>[FOLIO-2274] All patron notices aren&apos;t being sent (snapshot) </title>
                <link>https://folio-org.atlassian.net/browse/FOLIO-2274</link>
                <project id="10290" key="FOLIO">FOLIO</project>
                    <description>&lt;p&gt;Overview: &lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;I was trying to test notices on folio-snapshot in order to close 
    &lt;span class=&quot;jira-issue-macro resolved&quot; data-jira-key=&quot;MODTEMPENG-25&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/MODTEMPENG-25&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;American date format on Checkout receipt&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10303?size=medium&quot; /&gt;
            MODTEMPENG-25
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-success jira-macro-single-issue-export-pdf&quot;&gt;Closed&lt;/span&gt;
            &lt;/span&gt;
. However, no notices were being received.&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;Steps to reproduce: &lt;/p&gt;
&lt;ol&gt;
	&lt;li&gt;Setup patron notice template for check out&lt;/li&gt;
	&lt;li&gt;Setup patron notice policy with template (from above) referenced&lt;/li&gt;
	&lt;li&gt;Setup circulation rules with policy (from above) referenced&lt;/li&gt;
	&lt;li&gt;Setup a user with an email address that can be accessed&lt;/li&gt;
	&lt;li&gt;Check out an item to user (from above)&lt;/li&gt;
&lt;/ol&gt;


&lt;p&gt;Expected results:&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;Receive notice after check out&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;Actual results:&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;Patron notice not received&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;This was verified as an issue by Vega during a standup call on 9/20.&lt;/p&gt;</description>
                <environment></environment>
        <key id="81429">FOLIO-2274</key>
            <summary>All patron notices aren&apos;t being sent (snapshot) </summary>
                <type id="10001" iconUrl="https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10303?size=medium">Bug</type>
                                            <priority id="10002" iconUrl="https://dev.folio.org/assets/jira-priority/jira-p3.svg">P3</priority>
                        <status id="6" iconUrl="https://folio-org.atlassian.net/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="green"/>
                                    <resolution id="10002">Cannot Reproduce</resolution>
                                                        <assignee accountid="557058:ad89644f-caaa-466a-8bf5-cdcd4358fa9a">Darcy Branchini</assignee>
                                                                <reporter accountid="557058:ad89644f-caaa-466a-8bf5-cdcd4358fa9a">Darcy Branchini</reporter>
                                    <labels>
                            <label>cannot-reproduce</label>
                    </labels>
                <created>Fri, 20 Sep 2019 13:12:18 +0000</created>
                <updated>Wed, 3 Jun 2020 16:40:09 +0000</updated>
                            <resolved>Fri, 4 Oct 2019 12:53:44 +0000</resolved>
                                                                        <due></due>
                            <votes>0</votes>
                                    <watches>1</watches>
                                                                <comments>
                                                            <comment id="193263" author="557058:925f55a1-465f-4875-8818-49cbe9a45838" created="Tue, 24 Sep 2019 15:14:52 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3Aad89644f-caaa-466a-8bf5-cdcd4358fa9a&quot; class=&quot;user-hover&quot; rel=&quot;557058:ad89644f-caaa-466a-8bf5-cdcd4358fa9a&quot; data-account-id=&quot;557058:ad89644f-caaa-466a-8bf5-cdcd4358fa9a&quot; accountid=&quot;557058:ad89644f-caaa-466a-8bf5-cdcd4358fa9a&quot; rel=&quot;noreferrer&quot;&gt;Darcy Branchini&lt;/a&gt; tried to reproduce and found&lt;/p&gt;

&lt;div class=&quot;code panel&quot; style=&quot;border-width: 1px;&quot;&gt;&lt;div class=&quot;codeContent panelContent&quot;&gt;
&lt;pre class=&quot;code-java&quot;&gt;
{
      &lt;span class=&quot;code-quote&quot;&gt;&quot;notificationId&quot;&lt;/span&gt;: &lt;span class=&quot;code-quote&quot;&gt;&quot;7d15a865-5227-49d7-9585-58e140d082aa&quot;&lt;/span&gt;,
      &lt;span class=&quot;code-quote&quot;&gt;&quot;from&quot;&lt;/span&gt;: &lt;span class=&quot;code-quote&quot;&gt;&quot;noreply@folio.org&quot;&lt;/span&gt;,
      &lt;span class=&quot;code-quote&quot;&gt;&quot;to&quot;&lt;/span&gt;: &lt;span class=&quot;code-quote&quot;&gt;&quot;kostyantyn_khodarev@epam.com&quot;&lt;/span&gt;,
      &lt;span class=&quot;code-quote&quot;&gt;&quot;header&quot;&lt;/span&gt;: &lt;span class=&quot;code-quote&quot;&gt;&quot;test check out subject&quot;&lt;/span&gt;,
      &lt;span class=&quot;code-quote&quot;&gt;&quot;outputFormat&quot;&lt;/span&gt;: &lt;span class=&quot;code-quote&quot;&gt;&quot;text/html&quot;&lt;/span&gt;,
      &lt;span class=&quot;code-quote&quot;&gt;&quot;body&quot;&lt;/span&gt;: &lt;span class=&quot;code-quote&quot;&gt;&quot;&amp;lt;p&amp;gt;Dear kkhodarev&amp;lt;/p&amp;gt;&amp;lt;p&amp;gt;&amp;lt;br&amp;gt;&amp;lt;/p&amp;gt;&quot;&lt;/span&gt;,
      &lt;span class=&quot;code-quote&quot;&gt;&quot;attachments&quot;&lt;/span&gt;: [],
      &lt;span class=&quot;code-quote&quot;&gt;&quot;status&quot;&lt;/span&gt;: &lt;span class=&quot;code-quote&quot;&gt;&quot;FAILURE&quot;&lt;/span&gt;,
      &lt;span class=&quot;code-quote&quot;&gt;&quot;message&quot;&lt;/span&gt;: &lt;span class=&quot;code-quote&quot;&gt;&quot;Error in the &lt;span class=&quot;code-quote&quot;&gt;&apos;mod-email&apos;&lt;/span&gt; module, the module didn&lt;span class=&quot;code-quote&quot;&gt;&apos;t send email | message: sending data failed: 554 Access denied: User `arn:aws:iam::786746151229:user/ses-smtp-user-noreply-at-folio-org&apos;&lt;/span&gt; is not authorized to perform `ses:SendRawEmail&lt;span class=&quot;code-quote&quot;&gt;&apos; on resource `arn:aws:ses:us-east-1:786746151229:identity/noreply@folio.org&apos;&lt;/span&gt;&quot;&lt;/span&gt;,
      &lt;span class=&quot;code-quote&quot;&gt;&quot;date&quot;&lt;/span&gt;: &lt;span class=&quot;code-quote&quot;&gt;&quot;2019-09-24T15:05:14.757+0000&quot;&lt;/span&gt;,
      &lt;span class=&quot;code-quote&quot;&gt;&quot;metadata&quot;&lt;/span&gt;: {
        &lt;span class=&quot;code-quote&quot;&gt;&quot;createdDate&quot;&lt;/span&gt;: &lt;span class=&quot;code-quote&quot;&gt;&quot;2019-09-24T15:05:14.669+0000&quot;&lt;/span&gt;,
        &lt;span class=&quot;code-quote&quot;&gt;&quot;createdByUserId&quot;&lt;/span&gt;: &lt;span class=&quot;code-quote&quot;&gt;&quot;55ba0563-b613-52ba-9466-ae78b75ebb31&quot;&lt;/span&gt;,
        &lt;span class=&quot;code-quote&quot;&gt;&quot;updatedDate&quot;&lt;/span&gt;: &lt;span class=&quot;code-quote&quot;&gt;&quot;2019-09-24T15:05:14.669+0000&quot;&lt;/span&gt;,
        &lt;span class=&quot;code-quote&quot;&gt;&quot;updatedByUserId&quot;&lt;/span&gt;: &lt;span class=&quot;code-quote&quot;&gt;&quot;55ba0563-b613-52ba-9466-ae78b75ebb31&quot;&lt;/span&gt;
      },
      &lt;span class=&quot;code-quote&quot;&gt;&quot;deliveryChannel&quot;&lt;/span&gt;: &lt;span class=&quot;code-quote&quot;&gt;&quot;email&quot;&lt;/span&gt;
    }
&lt;/pre&gt;
&lt;/div&gt;&lt;/div&gt;</comment>
                                                            <comment id="193274" author="557058:ad89644f-caaa-466a-8bf5-cdcd4358fa9a" created="Thu, 26 Sep 2019 19:31:35 +0000"  >&lt;p&gt;Thanks &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3A925f55a1-465f-4875-8818-49cbe9a45838&quot; class=&quot;user-hover&quot; rel=&quot;557058:925f55a1-465f-4875-8818-49cbe9a45838&quot; data-account-id=&quot;557058:925f55a1-465f-4875-8818-49cbe9a45838&quot; accountid=&quot;557058:925f55a1-465f-4875-8818-49cbe9a45838&quot; rel=&quot;noreferrer&quot;&gt;Kostyantyn Khodarev&lt;/a&gt;, do you know why we&apos;d get an access denied? Is this a send email address that was setup for notices? It&apos;s not related to the admin user, correct? &lt;/p&gt;</comment>
                                                            <comment id="193279" author="557058:925f55a1-465f-4875-8818-49cbe9a45838" created="Fri, 27 Sep 2019 10:41:17 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3Aad89644f-caaa-466a-8bf5-cdcd4358fa9a&quot; class=&quot;user-hover&quot; rel=&quot;557058:ad89644f-caaa-466a-8bf5-cdcd4358fa9a&quot; data-account-id=&quot;557058:ad89644f-caaa-466a-8bf5-cdcd4358fa9a&quot; accountid=&quot;557058:ad89644f-caaa-466a-8bf5-cdcd4358fa9a&quot; rel=&quot;noreferrer&quot;&gt;Darcy Branchini&lt;/a&gt; i assume this issue is related to bounced email message problem (please see #hosted-reference-envs for details), SMTP credentials were changed and it was a root cause&lt;br/&gt;
Or possibly issue with docker container&lt;br/&gt;
Could this bug be closed now?&lt;/p&gt;</comment>
                    </comments>
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