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    <title>FOLIO Jira</title>
    <link>https://folio-org.atlassian.net</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>1001.0.0-SNAPSHOT</version>
        <build-number>100246</build-number>
        <build-date>07-02-2024</build-date>
    </build-info>

<item>
            <title>[FOLIO-1914] SPIKE: edge-rtac broken on folio-snapshot/folio-testing</title>
                <link>https://folio-org.atlassian.net/browse/FOLIO-1914</link>
                <project id="10290" key="FOLIO">FOLIO</project>
                    <description>&lt;p&gt;edge-rtac is responding with an empty response to all requests:&lt;/p&gt;
&lt;div class=&quot;code panel&quot; style=&quot;border-width: 1px;&quot;&gt;&lt;div class=&quot;codeContent panelContent&quot;&gt;
&lt;pre class=&quot;code-java&quot;&gt;
&amp;lt;?xml version=&lt;span class=&quot;code-quote&quot;&gt;&apos;1.0&apos;&lt;/span&gt; encoding=&lt;span class=&quot;code-quote&quot;&gt;&apos;UTF-8&apos;&lt;/span&gt;?&amp;gt;
&amp;lt;holdings/&amp;gt;
&lt;/pre&gt;
&lt;/div&gt;&lt;/div&gt;
&lt;p&gt;The log for the edge-rtac shows:&lt;/p&gt;
&lt;div class=&quot;preformatted panel&quot; style=&quot;border-width: 1px;&quot;&gt;&lt;div class=&quot;preformattedContent panelContent&quot;&gt;
&lt;pre&gt;14:22:57 INFO  OkapiClient          Successfully logged into FOLIO
14:22:57 INFO  OkapiClient          GET http://10.36.1.211:9130/rtac/a89eccf0-57a6-495e-898d-32b9b2210f2f tenant: diku token: eyJhbGciOiJIUzI1NiJ9.eyJzdWIiOiJkaWt1IiwidXNlcl9pZCI6IjY3Y2Y5ODFhLWFmZTQtNTJkZi1hYWQxLWFmMjc5OGVhNGRlNCIsImNhY2hlX2tleSI6IjU4NDA4ODc2LTJmMWYtNDJhNC1hM2M4LTIzNzg4YjJjMTIyMCIsImlhdCI6MTU1MzYxMDE3NywidGVuYW50IjoiZGlrdSJ9.KDtMLE2nBGHHeUVZgvKnMPik2bX4r6DeBajwHiqAN4A
14:23:27 ERROR RtacOkapiClient      Exception: The timeout period of 30000ms has been exceeded while executing GET /rtac/a89eccf0-57a6-495e-898d-32b9b2210f2f for host 10.36.1.211
14:23:27 ERROR RtacHandler          Exception calling mod-rtac
java.util.concurrent.CompletionException: java.util.concurrent.TimeoutException: The timeout period of 30000ms has been exceeded while executing GET /rtac/a89eccf0-57a6-495e-898d-32b9b2210f2f for host 10.36.1.211
&lt;/pre&gt;
&lt;/div&gt;&lt;/div&gt;
&lt;p&gt;The log for mod-rtac shows no request ever reaches it.&lt;/p&gt;

&lt;p&gt;Further investigation of Okapi logs is required.&lt;/p&gt;</description>
                <environment></environment>
        <key id="81131">FOLIO-1914</key>
            <summary>SPIKE: edge-rtac broken on folio-snapshot/folio-testing</summary>
                <type id="10001" iconUrl="https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10303?size=medium">Bug</type>
                                            <priority id="10002" iconUrl="https://dev.folio.org/assets/jira-priority/jira-p3.svg">P3</priority>
                        <status id="6" iconUrl="https://folio-org.atlassian.net/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="green"/>
                                    <resolution id="10002">Cannot Reproduce</resolution>
                                                        <assignee accountid="5c706fbb47a54a6728e59df2">Wayne Schneider</assignee>
                                                                <reporter accountid="5c706fbb47a54a6728e59df2">Wayne Schneider</reporter>
                                    <labels>
                            <label>devops</label>
                            <label>platform-backlog</label>
                    </labels>
                <created>Tue, 26 Mar 2019 14:48:37 +0000</created>
                <updated>Wed, 3 Jun 2020 16:39:40 +0000</updated>
                            <resolved>Wed, 27 Mar 2019 20:56:34 +0000</resolved>
                                                                        <due></due>
                            <votes>0</votes>
                                    <watches>3</watches>
                                                                <comments>
                                                            <comment id="192595" author="5cf6c546b87c300f36eb7b9a" created="Tue, 26 Mar 2019 20:27:02 +0000"  >&lt;p&gt;Not sure what has changed, but it seems to be working now...&lt;/p&gt;


&lt;div class=&quot;preformatted panel&quot; style=&quot;border-width: 1px;&quot;&gt;&lt;div class=&quot;preformattedContent panelContent&quot;&gt;
&lt;pre&gt;curl &quot;http://folio-testing-backend01.aws.indexdata.com:8000/prod/rtac/folioRTAC?apikey=eyJzIjoicUN4NnBGbGZ1V0VER2kyUVNLYWIiLCJ0IjoiZGlrdSIsInUiOiJkaWt1In0=&amp;amp;mms_id=a89eccf0-57a6-495e-898d-32b9b2210f2f&quot;
&amp;lt;?xml version=&apos;1.0&apos; encoding=&apos;UTF-8&apos;?&amp;gt;
&amp;lt;holdings&amp;gt;
  &amp;lt;holding&amp;gt;
    &amp;lt;id&amp;gt;bb5a6689-c008-4c96-8f8f-b666850ee12d&amp;lt;/id&amp;gt;
    &amp;lt;callNumber&amp;gt;D15.H63 A3 2002&amp;lt;/callNumber&amp;gt;
    &amp;lt;location&amp;gt;SECOND FLOOR&amp;lt;/location&amp;gt;
    &amp;lt;status&amp;gt;Checked out&amp;lt;/status&amp;gt;
    &amp;lt;dueDate&amp;gt;2017-01-19T12:42:21.000+0000&amp;lt;/dueDate&amp;gt;
  &amp;lt;/holding&amp;gt;
&amp;lt;/holdings&amp;gt;&lt;/pre&gt;
&lt;/div&gt;&lt;/div&gt;</comment>
                                                            <comment id="192597" author="5c706fbb47a54a6728e59df2" created="Wed, 27 Mar 2019 20:56:22 +0000"  >&lt;p&gt;I am also unable to reproduce the problem today, either locally or on the hosted reference environments. I will chalk it up to demo gremlins and close the issue.&lt;/p&gt;</comment>
                    </comments>
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