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<channel>
    <title>FOLIO Jira</title>
    <link>https://folio-org.atlassian.net</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>1001.0.0-SNAPSHOT</version>
        <build-number>100246</build-number>
        <build-date>07-02-2024</build-date>
    </build-info>

<item>
            <title>[CIRC-1139] Request pick up notice not sent to requester when requester&apos;s barcode has been changed after request was created</title>
                <link>https://folio-org.atlassian.net/browse/CIRC-1139</link>
                <project id="10133" key="CIRC">mod-circulation</project>
                    <description>&lt;p&gt;&lt;b&gt;&lt;font color=&quot;#de350b&quot;&gt;Update:&#160; Approved as R1 2021 Hot Fix #1 if Chalmers fall semester starts before September 1. Please see Marie&apos;s comment below as they will not be updated to Juniper before their fall semester begins so a Hotfix is required.&lt;/font&gt;&lt;/b&gt;&lt;/p&gt;


&lt;p&gt;&lt;b&gt;Overview:&lt;/b&gt; No request pick up notice is sent (or even generated?) to the requester if the requester&apos;s user barcode has been changed after the request was created.&#160;&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Originally reported in:&lt;/b&gt; Chalmers Honeysuckle, verified in &lt;a href=&quot;https://folio-snapshot.dev.folio.org/&quot; class=&quot;external-link&quot; rel=&quot;nofollow noreferrer&quot;&gt;https://folio-snapshot.dev.folio.org/&lt;/a&gt;&#160;2021-04-23.&lt;br/&gt;
 &lt;b&gt;Reporting library priority:&lt;/b&gt; Important. This is a bug that affects patrons directly.&lt;/p&gt;

&lt;p&gt;&#160;&lt;br/&gt;
 &lt;b&gt;Preconditions:&lt;/b&gt;&lt;/p&gt;

&lt;p&gt;A notice policy set to send Pick up notices when a request gets status &lt;em&gt;Open - Awaiting pickup&lt;/em&gt;.&#160;&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Steps to Reproduce:&lt;/b&gt;&lt;/p&gt;
&lt;ol&gt;
	&lt;li&gt;Go to the Requests app, and create a request for user 12345&lt;/li&gt;
	&lt;li&gt;Got to the Check in app, and check the item in&lt;/li&gt;
	&lt;li&gt;Go to the Circulation log, and verify that a Pick up notice has been sent to user 12345. The notice has been sent.&lt;/li&gt;
	&lt;li&gt;Make a GET request to &lt;tt&gt;okapi-url&lt;/tt&gt;/email to verify that a Pick up notice has been delivered to user 12345. The email has been delivered.&lt;/li&gt;
	&lt;li&gt;Cancel the request&lt;/li&gt;
	&lt;li&gt;Go to the Requests app, and create a new request for user 12345&lt;/li&gt;
	&lt;li&gt;Go to the Users app, and change the user&apos;s barcode to to 12345edit&lt;/li&gt;
	&lt;li&gt;Got to the Check in app, and check the item in&lt;br/&gt;
 &#160;&lt;/li&gt;
&lt;/ol&gt;


&lt;p&gt;&lt;b&gt;Expected Results:&lt;/b&gt;&lt;/p&gt;

&lt;p&gt;Go to the Circulation log, and verify that a Pick up notice has been sent to user 12345edit. The notice has been sent.&lt;/p&gt;

&lt;p&gt;Make a GET request to &lt;tt&gt;okapi-url&lt;/tt&gt;/email to verify that a Pick up notice has been delivered to user 12345edit. The email has been delivered.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Actual Results:&lt;/b&gt;&lt;/p&gt;

&lt;p&gt;Go to the Circulation log to verify that a Pick up notice has been sent to user 12345. No Pick up notice is displayed in the circulation log.&lt;/p&gt;

&lt;p&gt;Make a GET request to &lt;tt&gt;okapi-url&lt;/tt&gt;/email to verify that a Pick up notice has been delivered to user 12345edit. There is no pickup email for this request, neither delivered or failed.&lt;/p&gt;

&lt;p&gt;&lt;span class=&quot;image-wrap&quot; style=&quot;&quot;&gt;&lt;a id=&quot;38679_thumb&quot; href=&quot;/rest/api/3/attachment/content/38679&quot; title=&quot;image-2021-04-23-15-55-37-956.png&quot; file-preview-type=&quot;image&quot; file-preview-id=&quot;38679&quot; file-preview-title=&quot;image-2021-04-23-15-55-37-956.png&quot;&gt;&lt;jira-attachment-thumbnail url=&quot;https://folio-org.atlassian.net/rest/api/3/attachment/thumbnail/38679?default=false&quot; jira-url=&quot;https://folio-org.atlassian.net/rest/api/3/attachment/thumbnail/38679&quot; filename=&quot;image-2021-04-23-15-55-37-956.png&quot;&gt;&lt;img src=&quot;https://folio-org.atlassian.net/rest/api/3/attachment/thumbnail/38679&quot; data-attachment-name=&quot;image-2021-04-23-15-55-37-956.png&quot; data-attachment-type=&quot;thumbnail&quot; data-media-services-id=&quot;1fa99b79-405f-49f0-be3c-f3077c1931ed&quot; data-media-services-type=&quot;file&quot; style=&quot;border: 0px solid black&quot; /&gt;&lt;/jira-attachment-thumbnail&gt;&lt;/a&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Additional Information:&lt;/b&gt;&lt;br/&gt;
 I know that the fact that the original barcode of the requester is saved in the request object, and not updated by subsequent edits to the user, has previously caused problems. Linking those issues in case there is a link. Also attaching a file with objects from request-storage showing how obsolete user data is saved in the request.&lt;/p&gt;

&lt;p&gt;URL: &lt;a href=&quot;https://folio-snapshot.dev.folio.org/&quot; class=&quot;external-link&quot; rel=&quot;nofollow noreferrer&quot;&gt;https://folio-snapshot.dev.folio.org/&lt;/a&gt;&lt;br/&gt;
 &lt;b&gt;Interested parties:&lt;/b&gt;&lt;br/&gt;
 &lt;b&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3Aae78c182-82ad-4afd-89ba-90b95f2ddab3&quot; class=&quot;user-hover&quot; rel=&quot;557058:ae78c182-82ad-4afd-89ba-90b95f2ddab3&quot; data-account-id=&quot;557058:ae78c182-82ad-4afd-89ba-90b95f2ddab3&quot; accountid=&quot;557058:ae78c182-82ad-4afd-89ba-90b95f2ddab3&quot; rel=&quot;noreferrer&quot;&gt;Marie Widigson&lt;/a&gt;&lt;/b&gt;&lt;/p&gt;</description>
                <environment></environment>
        <key id="49128">CIRC-1139</key>
            <summary>Request pick up notice not sent to requester when requester&apos;s barcode has been changed after request was created</summary>
                <type id="10001" iconUrl="https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10303?size=medium">Bug</type>
                                            <priority id="10001" iconUrl="https://dev.folio.org/assets/jira-priority/jira-p2.svg">P2</priority>
                        <status id="6" iconUrl="https://folio-org.atlassian.net/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="green"/>
                                    <resolution id="10003">Done</resolution>
                                                        <assignee accountid="712020:f8cf10ec-9a7e-4703-b676-c1a8cf664b2a">Oleksandr Vidinieiev</assignee>
                                                                <reporter accountid="5afc1ced2083b15a0bd3e494">Lisa Sj&#246;gren</reporter>
                                    <labels>
                            <label>support</label>
                    </labels>
                <created>Fri, 23 Apr 2021 14:22:17 +0000</created>
                <updated>Thu, 8 Jul 2021 11:31:07 +0000</updated>
                            <resolved>Thu, 20 May 2021 13:42:32 +0000</resolved>
                                                    <fixVersion>20.1.6</fixVersion>
                    <fixVersion>22.0.0</fixVersion>
                                        <due></due>
                            <votes>0</votes>
                                    <watches>4</watches>
                                                                <comments>
                                                            <comment id="115781" author="5d6eeadef989e00d8c7e897b" created="Mon, 26 Apr 2021 14:13:55 +0000"  >&lt;p&gt;Support -&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;Does mod users - know about the mod circ - the notice of the change might not get to the circ communication.&#160;&lt;/li&gt;
	&lt;li&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3Aad89644f-caaa-466a-8bf5-cdcd4358fa9a&quot; class=&quot;user-hover&quot; rel=&quot;557058:ad89644f-caaa-466a-8bf5-cdcd4358fa9a&quot; data-account-id=&quot;557058:ad89644f-caaa-466a-8bf5-cdcd4358fa9a&quot; accountid=&quot;557058:ad89644f-caaa-466a-8bf5-cdcd4358fa9a&quot; rel=&quot;noreferrer&quot;&gt;Darcy Branchini&lt;/a&gt;&#160;and &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=712020%3A92bdafe9-2677-4413-a6f5-a9ef94eea08d&quot; class=&quot;user-hover&quot; rel=&quot;712020:92bdafe9-2677-4413-a6f5-a9ef94eea08d&quot; data-account-id=&quot;712020:92bdafe9-2677-4413-a6f5-a9ef94eea08d&quot; accountid=&quot;712020:92bdafe9-2677-4413-a6f5-a9ef94eea08d&quot; rel=&quot;noreferrer&quot;&gt;julie.bickle&lt;/a&gt;&#160;will try to recreate.&#160;&lt;/li&gt;
	&lt;li&gt;How often does the barcode change?&#160;&lt;/li&gt;
&lt;/ul&gt;
</comment>
                                                            <comment id="115784" author="557058:ad89644f-caaa-466a-8bf5-cdcd4358fa9a" created="Wed, 28 Apr 2021 14:18:37 +0000"  >&lt;p&gt;I was able to reproduce this on Iris. cc: &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=712020%3Af8cf10ec-9a7e-4703-b676-c1a8cf664b2a&quot; class=&quot;user-hover&quot; rel=&quot;712020:f8cf10ec-9a7e-4703-b676-c1a8cf664b2a&quot; data-account-id=&quot;712020:f8cf10ec-9a7e-4703-b676-c1a8cf664b2a&quot; accountid=&quot;712020:f8cf10ec-9a7e-4703-b676-c1a8cf664b2a&quot; rel=&quot;noreferrer&quot;&gt;Oleksandr Vidinieiev&lt;/a&gt;&lt;/p&gt;</comment>
                                                            <comment id="115789" author="557058:ad89644f-caaa-466a-8bf5-cdcd4358fa9a" created="Thu, 29 Apr 2021 11:56:02 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5afc1ced2083b15a0bd3e494&quot; class=&quot;user-hover&quot; rel=&quot;5afc1ced2083b15a0bd3e494&quot; data-account-id=&quot;5afc1ced2083b15a0bd3e494&quot; accountid=&quot;5afc1ced2083b15a0bd3e494&quot; rel=&quot;noreferrer&quot;&gt;Lisa Sj&#246;gren&lt;/a&gt;, this bug is in Code Review now. How frequently are users&apos; barcodes changed? I&apos;m trying to get a feel for the need for a Honeysuckle hotfix versus a fix in the Iris release.&lt;/p&gt;</comment>
                                                            <comment id="115792" author="5afc1ced2083b15a0bd3e494" created="Thu, 29 Apr 2021 13:35:46 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3Aad89644f-caaa-466a-8bf5-cdcd4358fa9a&quot; class=&quot;user-hover&quot; rel=&quot;557058:ad89644f-caaa-466a-8bf5-cdcd4358fa9a&quot; data-account-id=&quot;557058:ad89644f-caaa-466a-8bf5-cdcd4358fa9a&quot; accountid=&quot;557058:ad89644f-caaa-466a-8bf5-cdcd4358fa9a&quot; rel=&quot;noreferrer&quot;&gt;Darcy Branchini&lt;/a&gt;! Great to hear that it&apos;s already in code review. &lt;/p&gt;

&lt;p&gt;I&apos;ll let &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3Aae78c182-82ad-4afd-89ba-90b95f2ddab3&quot; class=&quot;user-hover&quot; rel=&quot;557058:ae78c182-82ad-4afd-89ba-90b95f2ddab3&quot; data-account-id=&quot;557058:ae78c182-82ad-4afd-89ba-90b95f2ddab3&quot; accountid=&quot;557058:ae78c182-82ad-4afd-89ba-90b95f2ddab3&quot; rel=&quot;noreferrer&quot;&gt;Marie Widigson&lt;/a&gt;, who originally reported this from Chalmers, speak to how often users&apos; barcodes are changed.&lt;/p&gt;</comment>
                                                            <comment id="115794" author="557058:ae78c182-82ad-4afd-89ba-90b95f2ddab3" created="Thu, 29 Apr 2021 14:09:29 +0000"  >&lt;p&gt;Hi!&lt;br/&gt;
Great that you have fixed this bug so quickly!&lt;/p&gt;

&lt;p&gt;This time of the year this scenario should not be too common. However, during the beginning of the autumn semester it will happen a lot more frequently. We currently are not sure when we will be able to implement Iris before the start of the semester or not, as summer vacations are complicating it. Can we get back about this next week when we may know more about the upgrade?&lt;/p&gt;

&lt;p&gt;There is another just reported related bug about pick up notices that is way more common &lt;a href=&quot;https://folio-org.atlassian.net/browse/SUP-38&quot; class=&quot;external-link&quot; rel=&quot;nofollow noreferrer&quot;&gt;https://folio-org.atlassian.net/browse/SUP-38&lt;/a&gt;&lt;/p&gt;</comment>
                                                            <comment id="115797" author="557058:ae78c182-82ad-4afd-89ba-90b95f2ddab3" created="Thu, 6 May 2021 14:53:37 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3Aad89644f-caaa-466a-8bf5-cdcd4358fa9a&quot; class=&quot;user-hover&quot; rel=&quot;557058:ad89644f-caaa-466a-8bf5-cdcd4358fa9a&quot; data-account-id=&quot;557058:ad89644f-caaa-466a-8bf5-cdcd4358fa9a&quot; accountid=&quot;557058:ad89644f-caaa-466a-8bf5-cdcd4358fa9a&quot; rel=&quot;noreferrer&quot;&gt;Darcy Branchini&lt;/a&gt; It will be enough to get this as an Iris hotfix when we upgrade at the beginning of July. Thanks!&lt;/p&gt;</comment>
                                                            <comment id="115799" author="557058:ad89644f-caaa-466a-8bf5-cdcd4358fa9a" created="Tue, 11 May 2021 13:28:43 +0000"  >&lt;p&gt;Need to get approval. Scheduled to discuss this at the next Capacity Planning meeting on Monday, 5/17.&lt;/p&gt;</comment>
                                                            <comment id="115801" author="63e2a2771b13d42998e4e706" created="Tue, 11 May 2021 15:16:31 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3Aad89644f-caaa-466a-8bf5-cdcd4358fa9a&quot; class=&quot;user-hover&quot; rel=&quot;557058:ad89644f-caaa-466a-8bf5-cdcd4358fa9a&quot; data-account-id=&quot;557058:ad89644f-caaa-466a-8bf5-cdcd4358fa9a&quot; accountid=&quot;557058:ad89644f-caaa-466a-8bf5-cdcd4358fa9a&quot; rel=&quot;noreferrer&quot;&gt;Darcy Branchini&lt;/a&gt;&lt;/p&gt;

&lt;blockquote&gt;&lt;p&gt;Need to get approval. Scheduled to discuss this at the next Capacity Planning meeting on Monday, 5/17.&lt;/p&gt;&lt;/blockquote&gt;

&lt;p&gt;If this hasn&apos;t been approved for a patch release, please can the status of this be either &lt;tt&gt;Closed&lt;/tt&gt; or &lt;tt&gt;In Review&lt;/tt&gt;, as it isn&apos;t waiting for release (and &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3A003b2b3f-c9ac-4207-96eb-21cdb3765e26&quot; class=&quot;user-hover&quot; rel=&quot;557058:003b2b3f-c9ac-4207-96eb-21cdb3765e26&quot; data-account-id=&quot;557058:003b2b3f-c9ac-4207-96eb-21cdb3765e26&quot; accountid=&quot;557058:003b2b3f-c9ac-4207-96eb-21cdb3765e26&quot; rel=&quot;noreferrer&quot;&gt;Oleksii Petrenko&lt;/a&gt; asked me to receive notifications for issues in this status and I would prefer not to receive false notices if possible)&lt;/p&gt;

&lt;p&gt;cc: &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3Aa957226f-df85-4fc8-97f4-8b27a26029ed&quot; class=&quot;user-hover&quot; rel=&quot;557058:a957226f-df85-4fc8-97f4-8b27a26029ed&quot; data-account-id=&quot;557058:a957226f-df85-4fc8-97f4-8b27a26029ed&quot; accountid=&quot;557058:a957226f-df85-4fc8-97f4-8b27a26029ed&quot; rel=&quot;noreferrer&quot;&gt;Holly Mistlebauer&lt;/a&gt;&lt;/p&gt;
</comment>
                                                            <comment id="115805" author="557058:ad89644f-caaa-466a-8bf5-cdcd4358fa9a" created="Mon, 17 May 2021 13:21:55 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3Aae78c182-82ad-4afd-89ba-90b95f2ddab3&quot; class=&quot;user-hover&quot; rel=&quot;557058:ae78c182-82ad-4afd-89ba-90b95f2ddab3&quot; data-account-id=&quot;557058:ae78c182-82ad-4afd-89ba-90b95f2ddab3&quot; accountid=&quot;557058:ae78c182-82ad-4afd-89ba-90b95f2ddab3&quot; rel=&quot;noreferrer&quot;&gt;Marie Widigson&lt;/a&gt; will you be updated to Juniper before your autumn semester? And/or when does your autumn semester start? Thank you!&lt;/p&gt;</comment>
                                                            <comment id="115808" author="557058:1f093336-57f7-4359-9b28-6e72640645af" created="Mon, 17 May 2021 14:18:17 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3Aa957226f-df85-4fc8-97f4-8b27a26029ed&quot; class=&quot;user-hover&quot; rel=&quot;557058:a957226f-df85-4fc8-97f4-8b27a26029ed&quot; data-account-id=&quot;557058:a957226f-df85-4fc8-97f4-8b27a26029ed&quot; accountid=&quot;557058:a957226f-df85-4fc8-97f4-8b27a26029ed&quot; rel=&quot;noreferrer&quot;&gt;Holly Mistlebauer&lt;/a&gt;&#160;From SUPPORT SIG: Your &quot;red&quot; note from Capacity Planning said &quot;&lt;b&gt;&lt;font color=&quot;#de350b&quot;&gt;R2 2021 Hot Fix&quot;&lt;/font&gt;&lt;/b&gt;&#160;we think you mean R1 2021 Hot Fix #1 and updated the note to reflect that because of the noted Release Date. If we are incorrect, please update. Thanks!&lt;/p&gt;</comment>
                                                            <comment id="115811" author="557058:ae78c182-82ad-4afd-89ba-90b95f2ddab3" created="Tue, 18 May 2021 11:23:45 +0000"  >&lt;p&gt;We would need this as a hotfix for Iris. (We will definitely not upgrade to Juniper before the Autumn semester starts.) Thanks!&lt;/p&gt;</comment>
                                                            <comment id="115814" author="557058:ae78c182-82ad-4afd-89ba-90b95f2ddab3" created="Thu, 8 Jul 2021 11:31:07 +0000"  >&lt;p&gt;Thank you for fixing this bug, I can verify that it works fine in Chalmers&apos; Iris now!&#160;&lt;img class=&quot;emoticon&quot; src=&quot;/images/icons/emoticons/star_yellow.png&quot; height=&quot;16&quot; width=&quot;16&quot; align=&quot;absmiddle&quot; alt=&quot;&quot; border=&quot;0&quot;/&gt;&lt;/p&gt;</comment>
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                                        <issuelink>
            <issuekey id="49094">CIRC-1149</issuekey>
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                            </outwardlinks>
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                                        <issuelink>
            <issuekey id="81459">FOLIO-2473</issuekey>
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            <issuekey id="45310">UIU-1370</issuekey>
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