Loans (UXPROD-788)

[UXPROD-88] Loan: Claim returned Created: 18/Jan/18  Updated: 25/Jan/23  Resolved: 17/Mar/20

Status: Closed
Project: UX Product
Components: None
Affects versions: None
Fix versions: Q1 2020
Parent: Loans

Type: New Feature Priority: P1
Reporter: Cate Boerema (Inactive) Assignee: Emma Boettcher
Resolution: Done Votes: 0
Labels: cap-mvp, loans, po-mvp, q4-2019-at-risk, q4-2019-spillover, resourceaccess, split
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original estimate: Not Specified

Attachments: PDF File Claims returned - MVP Claim returned.pdf    
Issue links:
Blocks
blocks UXPROD-780 Implement e-2-e automation of test ca... Closed
blocks UXPROD-2132 Notify user when item(s) claim returned Draft
Cloners
is cloned by UXPROD-532 Claim returned: track searches Analysis Complete
Defines
is defined by CIRC-626 Backend: Claim returned: mark an item... Closed
is defined by CIRC-637 BE: Claimed returned item: Prevent ch... Closed
is defined by CIRC-638 BE: Claimed returned: prevent renewal Closed
is defined by CIRC-639 BE: Allow/disallow requests for items... Closed
is defined by CIRC-645 Claimed returned: Prevent check out Closed
is defined by CIRC-646 Claimed returned: resolve as lost Closed
is defined by CIRC-660 Claimed returned: check in item Closed
is defined by CIRCSTORE-187 Backend: Claim returned: mark an item... Closed
is defined by MODINV-194 Backend: Claim returned: mark an item... Closed
is defined by MODINV-200 BE: Claimed returned: item record act... Closed
is defined by MODINVSTOR-433 Backend: Claim returned: mark an item... Closed
is defined by UIU-1213 Claim returned: mark an item claimed ... Closed
Relates
relates to UXPROD-3983 Loan: Claimed Returned using ACTUAL C... Open
relates to UXPROD-2325 Claimed returned: UI work, permission... Closed
relates to UXPROD-2574 Loan: Claimed Returned - AGED TO LOST... Closed
relates to UXPROD-2573 Loan: Claimed Returned using ACTUAL C... Closed
relates to UXPROD-2575 Loan: Claimed Returned - ITEM BLOCKS ... Closed
relates to UXPROD-2595 Loan: Claimed Returned - AGED TO LOST... Closed
relates to UX-196 Mock-ups for claim returned Closed
relates to UXPROD-2247 Loan: Claimed Returned - SET COST Fee... Closed
relates to UXPROD-2918 Loan: Claimed Returned - SET COST Fee... Closed
relates to UXPROD-3093 Loan: Claimed Returned - SET COST Fee... Closed
relates to UXPROD-780 Implement e-2-e automation of test ca... Closed
Epic Link: Loans
Analysis Estimator: Emma Boettcher
Front End Estimate: XXL < 30 days
Front End Estimator: Viktor Soroka
Back End Estimate: XXL < 30 days
Back End Estimator: Dmytro Popov
Development Team: Prokopovych
PO Rank: 106
Rank: Chalmers (Impl Aut 2019): R4
Rank: Chicago (MVP Sum 2020): R1
Rank: Cornell (Full Sum 2021): R1
Rank: Duke (Full Sum 2021): R1
Rank: 5Colleges (Full Jul 2021): R2
Rank: FLO (MVP Sum 2020): R1
Rank: GBV (MVP Sum 2020): R2
Rank: hbz (TBD): R1
Rank: Hungary (MVP End 2020): R1
Rank: Lehigh (MVP Summer 2020): R1
Rank: Leipzig (Full TBD): R1
Rank: MO State (MVP June 2020): R1
Rank: TAMU (MVP Jan 2021): R1
Rank: U of AL (MVP Oct 2020): R1

 Description   

Patron claims that they have returned an item, even though the library has not checked it in. The item is marked as claims returned, and any related blocks or bills are suspended while the library searches for the item. The claim may be resolved by the patron finding the item, the library finding the item, or neither group finding the item, in which case the library makes a decision about whether or not to bill the patron.

Includes modal when claimed item is checked back in.

Completed in Q1 2020:

  • ability to change item status to claimed returned
  • backend work to prevent some interactions


 Comments   
Comment by Cate Boerema (Inactive) [ 28/Mar/18 ]

Hi Emma Boettcher. I'm just going through the v1 roadmap and saw that there is an epic for this which is "below the line" for v1. I am putting the post-v1 epics into JIRA so we can revisit prioritization so I added that epic and moved this into it. Please don't stop work on this - we will be conducting a re-prioritization shortly and we can discuss again with the SIG the relative priority of the various features. Thanks!

Comment by Emma Boettcher [ 17/Mar/20 ]

Some work (marking an item claimed returned and backend work to prevent some interactions) completed in Q1 2020. Closing and moving remaining stories to UXPROD-2325 Closed , also for Q2 2020.

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