Requests (UXPROD-790)

[UXPROD-4657] Mediated requests phase 1 (Base app./home) Created: 04/Jan/24  Updated: 07/Feb/24

Status: In Progress
Project: UX Product
Components: None
Affects versions: None
Fix versions: Ramsons (R2 2024)
Parent: Requests

Type: New Feature Priority: P2
Reporter: Anne Ekblad Assignee: Anne Ekblad
Resolution: Unresolved Votes: 0
Labels: LC-priority2, SolutionArchitecture, acs, at-risk, ecs, loc, requests, requires-discussion
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original estimate: Not Specified

Issue links:
Continues
is continued by UXPROD-4595 Private requests (Congressional loans... Draft
is continued by UXPROD-4062 Requests: Special collections mediate... Draft
Defines
is defined by UIREQMED-3 Add Search field for Mediated reques... Open
is defined by UIREQMED-16 Mediated requests - UX Consistency: ... Open
is defined by UIREQMED-1 Create initial structure Closed
is defined by UIREQMED-14 Add ui-requests-mediated to snapshot Closed
is defined by MODREQMED-1 Add initial files to the repository Closed
is defined by MODREQMED-2 Create module skeleton - SpringBoot Closed
is defined by MODREQMED-3 Add DB support Closed
is defined by MODREQMED-5 Add PD disclosure form Closed
is defined by RANCHER-1176 Add new module ui-requests-mediated t... Closed
is defined by UIREQMED-15 Add ui-requests-mediated to RANCHER Closed
is defined by UIREQMED-2 Add landing page activities: Confirm ... Closed
is defined by UICIRC-1025 New circulation setting section: Medi... Draft
is defined by UIREQMED-4 Add Filters for Mediated requests act... Draft
is defined by UIREQMED-5 Add Content(list of Mediated requests... Draft
is defined by UIREQMED-6 Add Actions for Mediated requests act... Draft
is defined by UIREQMED-7 Add Create page for Mediated requests... Draft
is defined by UIREQMED-8 Add Content for Confirm item arrival Draft
is defined by UIREQMED-9 Add Content for Send item in transit Draft
is defined by UIREQMED-10 Add Mediated requests Details(for sel... Draft
is defined by UIREQMED-11 Add Actions for Mediated requests Det... Draft
is defined by UIREQMED-12 Reorder queue for Mediated requests Draft
is defined by UICIRC-1037 New mediated request settings Draft
Gantt End to End
has to be finished together with UXPROD-4559 ECS support: Title level requests (pa... In Progress
has to be finished together with UXPROD-4119 Private requests (Congressional loans) In Progress
Relates
relates to UXPROD-4056 Requests: Rush requests Draft
Release: Quesnelia (R1 2024)
Epic Link: Requests
Front End Estimate: Jumbo: > 45 days
Front End Estimator: Dmitriy Litvinenko
Front-End Confidence factor: 30%
Development Team: Vega
PO Rank: 0
RCA Group: TBD

 Description   

Current situation or problem: Libraries need to use FOLIO to conduct and document certain activities of request mediation, which is non-automated staff intervention. A basic Mediated requests app. is needed to facilitate these points of mediation and interact with FOLIO's Requests app.

In scope

The creation of a new FOLIO app. called Mediated requests that will include all properties of FOLIO's Requests app. as the foundation. This new app. will look and function like the Requests app. with some new, additional functionality to support required acts of mediation.

The activities in this app. must be compatible with an ECS TLR environment, as well as a single tenant, non-ECS, environment.

  • Creation of base Mediated requests app.
  • Permissions associated with Mediated requests (e.g., view, create, edit, cancel)
  • Basic mediation activities (e.g., Confirm item arrival)
  • Connection to Requests app. to ensure flow of data between apps.
    • Any basic enhancements to Requests app. needed to support Mediated requests
  • See compatibility needs in "Links to additional information"

Out of scope

  • Secure requests functionality - UXPROD-4119 In Progress
  • Search and sort enhancements (Congressional loans) - UXPROD-4595 Draft
  • Special collections mediation requirements - UXPROD-4062 Draft
  • Rush requests actions - UXPROD-4056 Draft
  • Ability to mediate any type of request by item security level (gold, bronze, etc.), location, patron category (Congressional  patrons), condition, access restrictions, and preservation state (brittle, deacidified).  UXPROD-4062 Draft
  • Alternative check outs UXPROD-4398 
  • Ability to place requests for items not yet in inventory - this is currently possible by creating a stub item record and placing the request on that item record

Use case(s)

  • As a librarian working with special, rare, or private materials or people, I want to use additional FOLIO actions to track requests made for these materials or by these people.
  • As a librarian filling mediated requests, I need to be able to confirm the arrival of the requested material in order for me to review it before checking it out to the patron.

Proposed solution/stories

  • Creation of a new FOLIO app. called Mediated requests that will include all properties of FOLIO's Requests app. plus specific mediation activities
    • Basic app. uses barcode actions - trigger actions to move items through mediated request workflow

Links to additional info

Solution needs to be compatible with the following LC requirements in progress:

  • UXPROD-790 Open - Requests epic
  • UXPROD-4559 In Progress - ECS support: Title level requests (phase 1) - Q release
  • UXPROD-4119 In Progress - Secure requests (Congressional loans) - Q release

Questions


Generated at Fri Feb 09 00:41:33 UTC 2024 using Jira 1001.0.0-SNAPSHOT#100246-sha1:7a5c50119eb0633d306e14180817ddef5e80c75d.