Overview:
Currently FOLIO does not support claim responses via EDIFACT
This is the file format EBSCO Supports for EDI Claims from ILS Vendors. The customer and vendor EDI Codes are the same codes we use if the customer is also received EDI Invoices. The claims from the ILS Vendor are delivered to a customer specific FTP Folder. We run a job every evening at approximately 5:30PM Central and retrieve and process the EDI Claims. An Email Acknowledgement is sent to the customer with the EDI file converter into an Excel File listing each claim received.
We must receive the Unique Vendor Order Number and/or the Unique ILS PO Line Number in each claim.
RFF+LI:POL-331'- This is the Library System Unique Order Line
RFF+SNA:C12345' – This would be the unique Vendor Order Number
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