Ordering functionality that FOLIO needs to stay competitive (UXPROD-3440)

[UXPROD-4274] Support claiming integration via EDIFACT order export Created: 08/May/23  Updated: 30/Nov/23

Status: Open
Project: UX Product
Components: None
Affects versions: None
Fix versions: None
Parent: Ordering functionality that FOLIO needs to stay competitive

Type: New Feature Priority: P3
Reporter: Dennis Bridges Assignee: Dennis Bridges
Resolution: Unresolved Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original estimate: Not Specified

Issue links:
Cloners
is cloned by UXPROD-4275 Support order cancelation via EDIFACT... Open
Epic Link: Ordering functionality that FOLIO needs to stay competitive
Development Team: Thunderjet
PO Rank: 0

 Description   

Overview:

Currently FOLIO does not support claim responses via EDIFACT

This is the file format EBSCO Supports for EDI Claims from ILS Vendors. The customer and vendor EDI Codes are the same codes we use if the customer is also received EDI Invoices. The claims from the ILS Vendor are delivered to a customer specific FTP Folder. We run a job every evening at approximately 5:30PM Central and retrieve and process the EDI Claims. An Email Acknowledgement is sent to the customer with the EDI file converter into an Excel File listing each claim received.

We must receive the Unique Vendor Order Number and/or the Unique ILS PO Line Number in each claim.

RFF+LI:POL-331'- This is the Library System Unique Order Line

RFF+SNA:C12345' – This would be the unique Vendor Order Number


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