Requests
(UXPROD-790)
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| Status: | Draft |
| Project: | UX Product |
| Components: | None |
| Affects versions: | None |
| Fix versions: | Umbrellaleaf (R2 2025) | Parent: | Requests |
| Type: | New Feature | Priority: | P3 |
| Reporter: | Stephanie Buck | Assignee: | Anne Ekblad |
| Resolution: | Unresolved | Votes: | 0 |
| Labels: | LC6, loc, requests | ||
| Remaining Estimate: | Not Specified | ||
| Time Spent: | Not Specified | ||
| Original estimate: | Not Specified | ||
| Issue links: |
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| Release: | Not Scheduled | ||||||||||||
| Epic Link: | Requests | ||||||||||||
| Front End Estimate: | Large < 10 days | ||||||||||||
| Front End Estimator: | Khalilah Gambrell | ||||||||||||
| Back End Estimate: | Large < 10 days | ||||||||||||
| Back End Estimator: | Khalilah Gambrell | ||||||||||||
| Estimation Notes and Assumptions: | Depends on approach. If using Tags should not take too much development. | ||||||||||||
| Development Team: | Vega | ||||||||||||
| PO Rank: | 0 | ||||||||||||
| Rank: Cornell (Full Sum 2021): | R3 | ||||||||||||
| Description |
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Current situation or problem: Certain requests come in as needing to be filled quickly (specifically for particular people or groups) and staff need to know how to identify this type of request as a Rush request.
In scope
Out of scope
Use case(s) Patron A has special access to collections. When Patron A requests an item it needs to be retrieved as quickly as possible Proposed solution/stories
Links to additional info This is the old Rush recall feature the community wanted (though it was never prioritized):
Notes
Questions
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| Comments |
| Comment by Erin Nettifee [ 14/Feb/23 ] |
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Stephanie Buck - should we close
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| Comment by Stephanie Buck [ 14/Feb/23 ] |
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It looks like that feature was closed as Done in 2018. Did you mean to link to
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| Comment by Erin Nettifee [ 15/Feb/23 ] |
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Yes, sorry - I meant 1409. |
| Comment by Thomas Trutt [ 09/Mar/23 ] |
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All our patrons would mark their requests as rush.. I like the idea of being able to tie this to a patron group, perhaps via the requests policy in the circulation rules. That way you could also pinpoint specific collections or item types. IE All faculty requests from OLIN fro 'Books' are marked as rush. Q: would this also affect loan periods? ie 'Rush' recalls have a 7-day recall period instead of 14-days? I would make the argument yes as it could be used by groups like reserves staff. |
| Comment by Anne Ekblad [ 18/Jul/23 ] |
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Following impact and workaround discussions with Library of Congress that included LC staff, EBSCO Product Owners and EBSCO FOLIO LC Implementation Lead Steven Backs, this feature was lowered in priority to an LC4. It is not expected for Go Live, and the projected release is now TBD. |