Locations and Service Points (UXPROD-771)

[UXPROD-3587] Add Staff-Only Pickup Location field to Service Point record Created: 28/Feb/22  Updated: 30/Nov/23

Status: In Refinement
Project: UX Product
Components: None
Affects versions: None
Fix versions: None
Parent: Locations and Service Points

Type: New Feature Priority: TBD
Reporter: Erin Nettifee Assignee: Unassigned
Resolution: Unresolved Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original estimate: Not Specified

Epic Link: Locations and Service Points
Development Team: None
PO Rank: 0
Rank: Cornell (Full Sum 2021): R2

 Description   

Current situation or problem:
Some libraries have a need to be able to distinguish different types of pickup locations - namely pickup locations that are for patrons and staff, and pickup locations that are for staff only.

This is especially important for libraries that are using requesting as part of staff workflows - for example, placing requests for items that are needed to be delivered for cataloging work at a tech services location.

This is also important for libraries using INN-REACH or other ILL solutions that require handling requests for institutional patrons or representing pickup locations within a consortium in order route requests properly.

For these staff-only locations, you want to somehow indicate they are staff-only so that they are not pulled into a discovery layer for patrons to send items to. Some schools have been working around this by using naming conventions and building a custom integration with their discovery layer tool. A better approach would be to add/tweak an additional field to the

In scope

  • Addition of a field to the service point record - "Staff-only pickup?" - with default to "No." If "Pickup location" = Yes and "Staff-only pickup?" = No, then
  • Exposing staff-only pickup attribute so that it is returned by /service-points

Out of scope

  • Development of associated discovery layer integrations

Use case(s)

  • A library uses rush cataloging to create a stub record for an item in a non-English language that a faculty member really wants to use but hasn't fully catalogued yet. The library allows the faculty member to borrow the book, but then places a request on the item to be routed to a pickup location at the cataloging office for the cataloger so that once the faculty member is done with the item, the cataloger gets it back and can finish cataloging.

Proposed solution/stories

Links to additional info

Questions



 Comments   
Comment by Erin Nettifee [ 28/Feb/22 ]

Brooks Travis, can you elaborate on how INN-REACH might use this if it was available? Either as a comment or feel free to edit the jira directly.

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