Patron Notices (UXPROD-18)

[UXPROD-3213] Enable checkout notices for each service point Created: 12/Aug/21  Updated: 26/Jul/23

Status: Draft
Project: UX Product
Components: None
Affects versions: None
Fix versions: TBD
Parent: Patron Notices

Type: New Feature Priority: TBD
Reporter: Debra Howell Assignee: julie.bickle
Resolution: Unresolved Votes: 0
Labels: check-out, notice_other, patron_notice
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original estimate: Not Specified

Issue links:
Relates
relates to UXPROD-3160 Allow configuration of "Items awaitin... Open
Epic Link: Patron Notices
Development Team: Vega
PO Rank: 0
Rank: Cornell (Full Sum 2021): R2

 Description   

Current situation or problem:

In scope

Requirements:

Option 1 – Flow control

  • Extend Mustache, the templating engine, to allow for flow control. if xx then, else, endif, etc.
  • Include keys to expose the service point where the action was taken.

Option 2 – Custom Notices by Service point

  • Extend Notice policies to include service point for the following notices:
  • Loan notices – sent to borrower: Check-in, Check-out, Item renewed, Loan due and date changed.
  • Request notices – sent to requestor: Awaiting pickup, Page request, Hold request, Recall request, Cancel request, Hold shelf expiration and Request expiration
  • Fee/Fine Notices: Overdue fines renewed, Overdue fine returned, Lost item fee(s) charged, and Lost item returned – fee(s) adjusted.
  • If no service point is indicated the notice should apply to all service points without a specific notice assigned.
  • Service point specific notices and templates should fallow and adhere to all established patterns.

Out of scope

Use case(s)

Logic example:

Notice policies –

Awaiting pickup – all, Awaiting pickup – Mann, Awaiting pickup – Olin

Check out – Mann grab and go, Check out – Uris

Scenario Notice policy used
Book arrives at the Mann library hold shelf Awaiting pickup – mann
Book arrives at the Africana hold shelf Awaiting pickup – all
Items checked out at Mann grab and go Check out – Mann grab and go
Item checked out at Africana

 

Proposed solution/stories

Links to additional info

Related tickets/discussions:

Questions



 Comments   
Comment by Stephanie Buck [ 06/Jan/22 ]

Debra Howell, I am unassigning myself from this ticket and changing the workflow status to Draft. There are no stories here, and there is no checkout PO at the moment. 

Comment by Thomas Trutt [ 18/May/23 ]

julie.bickle would this fall under you?

Comment by julie.bickle [ 22/May/23 ]

I'll add myself for the moment, but I think it depends exactly what is needed: 

  • Location settings should include contact info (email, phone, address) for use as tokens notices and slips? UXPROD-1007 In Refinement
  • Etc.
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