Fees/Fines
(UXPROD-792)
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| Status: | Draft |
| Project: | UX Product |
| Components: | Fees/Fines |
| Affects versions: | None |
| Fix versions: | None | Parent: | Fees/Fines |
| Type: | New Feature | Priority: | P4 |
| Reporter: | Erin Nettifee | Assignee: | Cheryl Malmborg |
| Resolution: | Unresolved | Votes: | 0 |
| Labels: | Unassigned-from-Holly | ||
| Remaining Estimate: | Not Specified | ||
| Time Spent: | Not Specified | ||
| Original estimate: | Not Specified | ||
| Issue links: |
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| Epic Link: | Fees/Fines | ||||||||
| Development Team: | Vega | ||||||||
| PO Rank: | 0 | ||||||||
| Rank: Cornell (Full Sum 2021): | R5 | ||||||||
| Description |
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Current situation or problem: In the current implementation of the fee/fine lost notice policy, libraries can choose to decline to refund any charges if a fee/fine is returned after more than a certain period of time. The idea is that a library could decide that if you were charged, and decided to not return a book for six months, they could set that policy to "180 days" and then if the book appeared, not refund the charges. Some libraries think about the process of refunds more around a fiscal year. For example, if a fiscal year ends on June 30th, libraries may not wish to refund money after that date since the refunded money would come out of the next fiscal year's budget, not the year that the charge was actually incurred. This feature is meant to encompass the work to add an option to the lost fee/fine policy to refuse refunds after a specific date, rather than a rolling window. The date should include the year. In scope
Out of scope Use case(s) Use Case 2: A library has a policy where they can only pay refunds if a fee/fine was charged to a patron in the current fiscal year, and they publicize that policy to patrons. Their fiscal year ends on August 31st, so all of their fee/fine policies are set so that if a fine is incurred prior to that date, and the item is returned after that date, a refund is not given. Proposed solution/stories Links to additional info Questions
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