[UXPROD-3104] Fail renewal for inactive or expired user and allow override Created: 03/Jun/21  Updated: 16/Nov/21

Status: Open
Project: UX Product
Components: None
Affects versions: None
Fix versions: None

Type: New Feature Priority: TBD
Reporter: Darcy Branchini Assignee: Cheryl Malmborg
Resolution: Unresolved Votes: 0
Labels: r2-2021-split
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original estimate: Not Specified

Issue links:
Defines
is defined by UICHKOUT-645 Allow for override of failed check ou... Open
is defined by UIU-1816 Allow override of failed renewal due ... Open
is defined by CIRC-887 Fail renewal for inactive user Closed
Relates
relates to CIRC-1187 Do not allow patrons that are "expire... Closed
relates to UIU-2229 If a patron is "expired" or "inactive... Closed
Development Team: Vega
PO Rank: 0
Rank: Cornell (Full Sum 2021): R1

 Description   

Update from Holly on July 23, 2021:  This is impacting Cornell (and other sites, I'm sure), so we have come up with a thin-thread that is described in new tickets CIRC-1187 and  UIU-2229 Closed

SPLIT from UXPROD-2244 Closed . - slated for R2 2021

Current situation or problem: Inactive or expired users fail at check out, as expected. This feature adds an override option, similar to what happens now when a patron is prevented from checking out due to an item or patron blocks. Inactive or expired users do NOT fail when renewing. This feature renews the

In scope

  • Provide override option for a failed check out because patron is inactive or expired
  • Fail an inactive or expired user upon renewal
  • Provide override option for a failed renewal (see bullet above) because patron is inactive or expired

Out of scope

Use case(s)

Proposed solution/stories FE stories linked.

Links to additional info

Questions



 Comments   
Comment by Darcy Branchini [ 29/Jun/21 ]

Cheryl Malmborg UXPROD-2244 Closed was partially completed for R2, and then split into two more features - this one and UXPROD-3065 Closed .

Comment by Debra Howell [ 22/Jul/21 ]

Can I get an update on this UXPROD please? Inactive and Expired patrons being able to renew is causing issues at Cornell. 

Comment by Holly Mistlebauer [ 23/Jul/21 ]

Debra Howell:  We won't be implementing this feature for Kiwi, but do plan on implementing a short-term solution as described in new tickets CIRC-1187 and UIU-2229. I will ask the Capacity Planning team for permission to work on these tickets at our meeting on Monday.  Thanks...

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