Patron Notices
(UXPROD-18)
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| Status: | Draft |
| Project: | UX Product |
| Components: | None |
| Affects versions: | None |
| Fix versions: | None | Parent: | Patron Notices |
| Type: | New Feature | Priority: | TBD |
| Reporter: | Erin Nettifee | Assignee: | julie.bickle |
| Resolution: | Unresolved | Votes: | 1 |
| Labels: | enettifee-reviewed, notice_tokens, patron_notice | ||
| Remaining Estimate: | Not Specified | ||
| Time Spent: | Not Specified | ||
| Original estimate: | Not Specified | ||
| Epic Link: | Patron Notices |
| Development Team: | None |
| PO Rank: | 0 |
| Rank: Cornell (Full Sum 2021): | R3 |
| Rank: Duke (Full Sum 2021): | R2 |
| Rank: 5Colleges (Full Jul 2021): | R3 |
| Description |
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Current situation or problem: Libraries would like to be able to use tokens in subject lines for patron notices - for example, to insert the due date for an item, or to notify a patron that they have been charged a fine. Being able to put this information in a subject line makes it more likely that a quick scan of email by a patron will result in them seeing important information. In scope Out of scope
Use case(s)
Proposed solution/stories Links to additional info Questions
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| Comments |
| Comment by Erin Nettifee [ 26/Apr/21 ] |
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Darcy Branchini julie.bickle - Darcy, I know we discussed this a bit over Slack a while ago. I haven't seen a feature go in, so I went ahead and created one to get at least the initial discussion captured. Thanks! |
| Comment by Erin Nettifee [ 11/Jul/22 ] |
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julie.bickle I went ahead and assigned this to you, it was still assigned to Darcy. FWIW, when we are able to get to this point, ReShare developers have figured out how to do this. The default reshare pull slip notice has a token in the subject line. So it will be worth collaborating / looking at their code when that happens so people hopefully don't have to start from scratch. |
| Comment by julie.bickle [ 11/Apr/23 ] |
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Hey Erin Nettifee , a little while ago a colleague in Bavaria noticed that this feature actually already seems to work. |
| Comment by Erin Nettifee [ 11/Apr/23 ] |
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Thanks julie.bickle - when I had discussed this need with Darcy, she had indicated it hadn't been implemented, which is why I submitted it. I did some brief testing as we discussed over Slack. I do see tokens sometimes working and sometimes not (in the subject line), primarily I think because of the multiple loans logic. It's likely to mean that we should not assume that all tokens could be used in a subject line, and so we need to indicate which ones would work and which ones wouldn't - maybe with an icon or graphic indicator. |
| Comment by Brooks Travis [ 25/Apr/23 ] |
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While it's probably not wise, you could use them if you include the #loans /loans construct in the subject line around the item information. I think we can probably close this as Duplicate. It apparently got handled somewhere. |