Requests (UXPROD-790)

[UXPROD-2972] Requests: Warn When Extending the Due Date on an Item With an Open Hold Request via Change Due Date Action Created: 11/Mar/21  Updated: 06/Sep/22

Status: Analysis Complete
Project: UX Product
Components: None
Affects versions: None
Fix versions: None
Parent: Requests

Type: New Feature Priority: P4
Reporter: Brooks Travis Assignee: Brooks Travis
Resolution: Unresolved Votes: 0
Labels: delegate_candidate, requests, resourceaccess, ui-only, volaris-candidate
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original estimate: Not Specified

Issue links:
Blocks
blocks UXPROD-3017 Requests: Make Warning When Extending... In Refinement
Cloners
is cloned by UXPROD-3016 Requests: Add "Item is on hold" to Al... Draft
Defines
is defined by UICHKOUT-701 Confirm Due Date Change Action in Che... Open
is defined by UIU-2074 Confirm Due Date Change Action in Use... Open
Epic Link: Requests
Development Team: Vega
Kiwi Planning Points (DO NOT CHANGE): 1
PO Rank: 0
Rank: Chalmers (Impl Aut 2019): R2
Rank: Cornell (Full Sum 2021): R3
Rank: Duke (Full Sum 2021): R2
Rank: 5Colleges (Full Jul 2021): R3
Rank: GBV (MVP Sum 2020): R2
Rank: Leipzig (Full TBD): R2
Rank: Mainz (Full TBD): R3
Rank: MO State (MVP June 2020): R3
Rank: U of AL (MVP Oct 2020): R4

 Description   

Current situation or problem:
It is possible to configure loan policies such that it is not possible to renew items with an active pending hold request. That works, but it is still possible to change the due date to any date in the future. Under these circumstances, a confirmation modal should be triggered to alert the operator that the item they are attempting to change the due date (to a date beyond its current due date) on has a pending request. The operator can cancel and return to the loan list, or confirm and proceed with changing the date.

In scope

  • Logic in the Users and Check out apps to detect any circumstance where staff are attempting to change an items due date to a date beyond its current due date while the item has at least one open request, and present a confirmation modal to the staff member.

Out of scope

Use case(s)

Proposed solution/stories

Links to additional info

Questions

  • What should the message in the confirmation modal be?
  • What should the button labels be? Cancel/Confirm? Something else?
  • UI-only?


 Comments   
Comment by Holly Mistlebauer [ 25/Mar/21 ]

Brooks Travis:  The two user stories for this feature have been pointed.  Are there more?  If not, please change the status of this feature to "Analysis complete."  Thanks much...

Comment by Marie Widigson [ 19/May/21 ]

Hi Brooks Travis Does this also include recall requests? 

Comment by Holly Mistlebauer [ 07/Mar/22 ]

This feature is marked DRAFT until Brooks Travis has a chance to review it for validity.

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