Loans (UXPROD-788)

[UXPROD-2781] Return claimed returned item to checked out status (cancel claim) Created: 23/Oct/20  Updated: 07/Mar/22

Status: Draft
Project: UX Product
Components: None
Affects versions: None
Fix versions: None
Parent: Loans

Type: New Feature Priority: TBD
Reporter: Emma Boettcher Assignee: Cheryl Malmborg
Resolution: Unresolved Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original estimate: Not Specified

Epic Link: Loans
Development Team: Vega
PO Rank: 8
PO Ranking Note: Ranked very low by institutions
Rank: Chicago (MVP Sum 2020): R2
Rank: Cornell (Full Sum 2021): R3
Rank: Duke (Full Sum 2021): R2
Rank: 5Colleges (Full Jul 2021): R3
Rank: GBV (MVP Sum 2020): R4
Rank: U of AL (MVP Oct 2020): R4

 Description   

Current situation or problem:
In FOLIO, there is no way to go directly from claimed returned back to checked out. (You would have to declare the claimed returned item lost, then renew it through an override, which would generate unnecessary fines/fees on the item.)

In scope

  • Create an interaction that allows claimed returned items to be returned to the checked out item status
  • Handle fines/fees, if applicable

Out of scope

  • Notices

Use case(s)
A user claims that they've returned an item, then later informs the library that they've found the item.

Proposed solution/stories

Links to additional info

Questions


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