Loans (UXPROD-788)

[UXPROD-2716] Claim returned: view and resolve claimed returned items without navigating to individual loans Created: 02/Oct/20  Updated: 09/Jan/23

Status: Draft
Project: UX Product
Components: None
Affects versions: None
Fix versions: None
Parent: Loans

Type: New Feature Priority: TBD
Reporter: Emma Boettcher Assignee: Unassigned
Resolution: Unresolved Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original estimate: Not Specified

Attachments: PNG File uxprod-2716-no-notes.png     PNG File uxprod-2716-notes.png    
Issue links:
Defines
is defined by UX-410 Claimed returned report Closed
is defined by UIU-1925 Search & filter list of claimed retur... Draft
is defined by UIU-1926 Export list of claimed returned items... Draft
is defined by UIU-1924 Claimed returned items: display all c... Blocked
Relates
relates to UXPROD-532 Claim returned: track searches Analysis Complete
Epic Link: Loans
Development Team: Vega
Rank: Chicago (MVP Sum 2020): R3
Rank: Cornell (Full Sum 2021): R3
Rank: Duke (Full Sum 2021): R3
Rank: 5Colleges (Full Jul 2021): R3
Rank: GBV (MVP Sum 2020): R4
Rank: Grand Valley (Full Sum 2021): R1
Rank: MO State (MVP June 2020): R4
Rank: U of AL (MVP Oct 2020): R4

 Description   

Current situation or problem
In order to resolve a claimed returned item, staff have to navigate to an individual user's open loans or to loan details. However, staff may be resolving or working with many claimed returned items at once, and it would be more efficient to show all claimed returned items together, rather than looking up each individual loan.

In scope
Showing all claimed returned items in one place and allowing user to access actions that are relevant to claimed returned items.

Out of scope

  • Does not include claimed returned notices.
  • If this is worked on before UXPROD-532 Analysis Complete (incrementing a count of searches for claimed returned items), this feature will not include creating the add search functionality.

Use case(s)

Proposed solution/stories
Report similar to actual cost report, located in Users app. Show a table of claimed returned items, and in the actions column include the declare lost, mark as missing, and add search (if built) actions.

Links to additional info

  • Split from UXPROD-532 Analysis Complete based on conversation at RA SIG meeting on 10/1/2020.

Questions



 Comments   
Comment by Emma Boettcher [ 02/Oct/20 ]

Bohdan Suprun Zak Burke I split this feature from UXPROD-532 Analysis Complete . An estimate on this isn't urgent, but could you take a look when you have time?

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