[UXPROD-2423] Enhancements to RTAC to improve performance and support patron empowerment functionality Created: 07/May/20  Updated: 13/Sep/21

Status: In Progress
Project: UX Product
Components: None
Affects versions: None
Fix versions: None

Type: Epic Priority: P3
Reporter: Khalilah Gambrell Assignee: Khalilah Gambrell
Resolution: Unresolved Votes: 1
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original estimate: Not Specified

Epic Name: RTAC Support | Phase II
Front-End Confidence factor: Medium
Back End Estimate: XXL < 30 days
Back End Estimator: Martin Tran
Rank: 5Colleges (Full Jul 2021): R1
Rank: MO State (MVP June 2020): R2
Epic Color: ghx-label-9

 Description   

Address customer enhancement requests related to

  • RTAC (holdings)
    • performance issues
    • periodical handling
    • return additional information (i.e. loan type/loan term)
  • RTAC (patron empowerment)
    • Return more request information (i.e. queue)
    • # of times one case renew an item
    • Provide details whether an item can be renewed before the user submits a renewal request
    • Provide details whether an item can place a request before the user submits an item request
    • Support pickup locations
    • Support overdue

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