Patron Notices (UXPROD-18)

[UXPROD-2306] Notify user when items are declared lost Created: 06/Mar/20  Updated: 22/Feb/23

Status: Draft
Project: UX Product
Components: None
Affects versions: None
Fix versions: None
Parent: Patron Notices

Type: New Feature Priority: P3
Reporter: Emma Boettcher Assignee: julie.bickle
Resolution: Unresolved Votes: 0
Labels: new_notice, patron_notice, round_iv
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original estimate: Not Specified

Issue links:
Defines
is defined by UICIRC-457 Declared lost fee/fine notice Open
is defined by UIU-1301 Add patron notice checkbox to Declare... Blocked
Relates
relates to CIRC-744 BE: Declared lost notices - send Open
relates to CIRCSTORE-211 BE: Declared lost notices - storage Open
relates to UXPROD-501 Loan: Declared Lost Closed
Epic Link: Patron Notices
Development Team: Volaris
Report Functional Area(s):
Resource Access
Kiwi Planning Points (DO NOT CHANGE): 6
PO Rank: 60
Rank: Chicago (MVP Sum 2020): R1
Rank: Cornell (Full Sum 2021): R4
Rank: Duke (Full Sum 2021): R1
Rank: 5Colleges (Full Jul 2021): R4
Rank: GBV (MVP Sum 2020): R4
Rank: Grand Valley (Full Sum 2021): R2
Rank: hbz (TBD): R4
Rank: MI State-Lib of MI (Sum 2021): R2
Rank: MO State (MVP June 2020): R2
Rank: TAMU (MVP Jan 2021): R1
Rank: U of AL (MVP Oct 2020): R1

 Description   
  • Send notices when items are declared lost based on notice policy
  • Include "send notice" checkbox on declare lost modal and have logic for that to interact with policy

 

Current situation or problem:

Currenty, no patron notice is being sent when an item is declared lost:

  • No manual charge notice is sent because technically, clicking the button "Declare Lost" is not a fee/fine charge
  • No automated notice is sent because the notice patron category AutomatedFeeFineCharge uses the status "Aged to Lost", not "Declared Lost".

 

To-do for Julie: Flesh out this feature request.

 

In scope

Out of scope

Use case(s)

Proposed solution/stories

Links to additional info

Questions



 Comments   
Comment by Erin Nettifee [ 12/Nov/20 ]

Hi Darcy Branchini is there a timeframe for when lost notices might be worked on?

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