Users App (UXPROD-784)

[UXPROD-2100] Allow an email address field to link to email application Created: 02/Oct/19  Updated: 20/Aug/21

Status: Open
Project: UX Product
Components: None
Affects versions: None
Fix versions: None
Parent: Users App

Type: New Feature Priority: P4
Reporter: patty.wanninger Assignee: Unassigned
Resolution: Unresolved Votes: 0
Labels: round_iv, usermanagement
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original estimate: Not Specified

Epic Link: Users App
Development Team: None
Rank: Chalmers (Impl Aut 2019): R4
Rank: Chicago (MVP Sum 2020): R4
Rank: Cornell (Full Sum 2021): R4
Rank: Duke (Full Sum 2021): R1
Rank: 5Colleges (Full Jul 2021): R4
Rank: GBV (MVP Sum 2020): R4
Rank: Grand Valley (Full Sum 2021): R4
Rank: hbz (TBD): R4
Rank: Lehigh (MVP Summer 2020): R4
Rank: Mainz (Full TBD): R4
Rank: MO State (MVP June 2020): R4
Rank: TAMU (MVP Jan 2021): R2
Rank: U of AL (MVP Oct 2020): R4

 Description   

This feature would allow clicking on an email address of a user or organization record in the third pane and the "compose" window of the user's email application will open.



 Comments   
Comment by Dennis Bridges [ 07/Oct/19 ]

John Coburn Do you think this functionality would be implemented at the component level? i.e. Email field would always display in the view as a "hyperlink" essentially. One that opens the system email client. I'm not sure how this would generally be handled?

Comment by Uschi Klute [ 16/Nov/19 ]

Dennis Bridges It would make sense if this were implemented across all modules.

Comment by Dennis Bridges [ 18/Nov/19 ]

Uschi Klute Yes I agree and I think it should probably be incorporated into existing components as suggested by John above.

Comment by Brooks Travis [ 03/Oct/20 ]

Dennis Bridges John Coburn Uschi Klute I'd like to make an alternate suggestion here. How about simply adding a "copy to clipboard" helper button next to all email addresses? This would avoid the onerous behavior of mailto links for most webmail users.

Comment by Uschi Klute [ 05/Oct/20 ]

Brooks Travis I assume that a real mail client is installed on the staff PCs. This is the case at least in the libraries I know of.

Comment by Erin Nettifee [ 11/Nov/20 ]

Uschi Klute we use shared machines at our circulation desk that staff rotate on and off of, so being able to accommodate webmail would be helpful.

Comment by Molly Driscoll [ 20/Aug/21 ]

It would be great to be able to have quick copy from both the search results and contact info accordion, or at least allow copy from the search results screen.

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