Requests
(UXPROD-790)
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| Status: | Closed |
| Project: | UX Product |
| Components: | None |
| Affects versions: | None |
| Fix versions: | None | Parent: | Requests |
| Type: | New Feature | Priority: | P2 |
| Reporter: | Magda Zacharska | Assignee: | Unassigned |
| Resolution: | Won't Do | Votes: | 1 |
| Labels: | TLR-Light-Phase-1, cf_candidate, requests | ||
| Remaining Estimate: | Not Specified | ||
| Time Spent: | Not Specified | ||
| Original estimate: | Not Specified | ||
| Attachments: |
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| Issue links: |
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| Epic Link: | Requests | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Front End Estimate: | XL < 15 days | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Front-End Confidence factor: | Low | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Back End Estimate: | XXL < 30 days | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Development Team: | None | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| PO Rank: | 0 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Rank: Chalmers (Impl Aut 2019): | R1 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Rank: Chicago (MVP Sum 2020): | R5 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Rank: Cornell (Full Sum 2021): | R4 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Rank: Duke (Full Sum 2021): | R4 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Rank: 5Colleges (Full Jul 2021): | R2 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Rank: FLO (MVP Sum 2020): | R2 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Rank: GBV (MVP Sum 2020): | R4 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Rank: Grand Valley (Full Sum 2021): | R4 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Rank: Lehigh (MVP Summer 2020): | R2 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Rank: Linköping University (TBD): | R1 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Rank: MO State (MVP June 2020): | R4 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Rank: Spokane Public Library (Jan 2021): | R2 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Rank: U of AL (MVP Oct 2020): | R4 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Description |
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When the item is checked in we should check if there are any unfilled requests associated with other items within the same instance. If they are the existing request should be associated with the newly returned item.
When the title level request is created it is associated with the item that has the earliest due date, so in this scenario it would be associated with itemA Implementation of this feature will require tenant level flag that would enable/disable this functionality. Once enabled, manual queue manipulation (reordering and moving requests) will not be available to users. Enabling request reordering and moving requests while Title Level Requests - Light is enabled is a part of
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| Comments |
| Comment by Theodor Tolstoy (One-Group.se) [ 15/Aug/19 ] |
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Chalmers are curious about how this relates to the plan for "true" Title level holds/requests and the current solution. |
| Comment by Magda Zacharska [ 15/Aug/19 ] |
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If we decide to implement this feature it would resolve the issue of fulfilling requests out of order (if the item with the later due date is returned earlier) but it will still require rebalancing the requests queues (it would happen automatically but is not trivial to implement) and it didn't resolve the issue of requesting the title without items. |
| Comment by Erin Nettifee [ 06/Sep/19 ] |
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This doesn't necessarily work for item level requests. There may be specific reasons that a particular item on a holding is wanted, and it shouldn't rebalance automatically. It seems like you're describing what title-level requesting is meant to do, so maybe this is just in the wrong epic? If an institution hasn't turned on title-level requesting, this may not be desired behavior. |
| Comment by Magda Zacharska [ 06/Sep/19 ] |
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I agree Erin Nettifee that it is not desired behavior for the item level requests (thus my comment in the description). However, in FOLIO all requests are saved as an Item Level Request. In order to accommodated discovery layer that allow title level requests we added some logic in edge modules that translates the title level request into the item level request. Once the request is created in FOLIO we don't know anymore if the patron wanted a specific copy or not. If we implement functionality described in this JIRA we would need to add to FOLIO requests a flag that specifies if the request is Item or Title Level Request to prevent fulfilling request by a different copy when a specific copy was requested. |
| Comment by Cate Boerema (Inactive) [ 26/Mar/20 ] |
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Just marking blocked, as we are awaiting a technical design from Marc Johnson |
| Comment by Marie Widigson [ 22/Sep/20 ] |
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Hi Cate Boerema, Marc Johnson & Magda Zacharska, I wonder how this is proceeding? The lack of title level requests is affecting daily work and relations to end users and we would very much appreciate a way to solve it while waiting for true title level requests. |
| Comment by Marc Johnson [ 22/Sep/20 ] |
I don't know, I haven't recently been involved in this work. |
| Comment by Cate Boerema (Inactive) [ 09/Oct/20 ] |
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Hi Marie Widigson. This feature has been backburnered due to other priorities. On a side note, I'm not sure if you noticed already, but View Item Requests on Instance Record (
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| Comment by Charlotte Whitt [ 22/Mar/21 ] |
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Hi Kelly Drake - it this your work too, or is this Magda Zacharska? |
| Comment by Magda Zacharska [ 04/Jan/22 ] |
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Full TLR will be implemented in scope of
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