Patron Notices (UXPROD-18)

[UXPROD-1710] Patron notices can be reprinted/resent by staff on demand Created: 17/May/19  Updated: 05/Feb/24

Status: Draft
Project: UX Product
Components: None
Affects versions: None
Fix versions: None
Parent: Patron Notices

Type: New Feature Priority: P4
Reporter: Darcy Branchini Assignee: julie.bickle
Resolution: Unresolved Votes: 0
Labels: notice_enhancement, notice_printing, patron_notice, round_iv
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original estimate: Not Specified

Issue links:
Relates
relates to UXPROD-1531 Send check in receipt (aka patron not... Draft
Epic Link: Patron Notices
Development Team: Volaris
Kiwi Planning Points (DO NOT CHANGE): 4
PO Rank: 18
Rank: Chalmers (Impl Aut 2019): R4
Rank: Chicago (MVP Sum 2020): R4
Rank: Cornell (Full Sum 2021): R4
Rank: Duke (Full Sum 2021): R1
Rank: 5Colleges (Full Jul 2021): R2
Rank: GBV (MVP Sum 2020): R4
Rank: Grand Valley (Full Sum 2021): R3
Rank: hbz (TBD): R4
Rank: Lehigh (MVP Summer 2020): R4
Rank: Mainz (Full TBD): R3
Rank: MO State (MVP June 2020): R2
Rank: TAMU (MVP Jan 2021): R2
Rank: U of AL (MVP Oct 2020): R2

 Description   

6/13/2019 Update: Refining this to just notices reprinted/resent on demand since the functionality to reprint slips is already built in for slips.

Specifics from an email exchange with Duke:

In terms of notices/slips to send or resend - I think the hope as we were thinking about it would be that any notice feature would have that ability to just resend it and it could just be a basic function. Which is why it was written as a catch all, since we may not be able to anticipate situations where we would want that to be in place.

Certainly I think the higher priority is reprinting hold slips and item slips or pick lists, so it sounds like that's already in there.

For notices, I think the resend feature would be ad-hoc on patron demand ("I accidentally deleted that email about my stuff, can you send it again?") or to go above and beyond for communication (Patron X has a lot of lost books, and they aren't responding, so we're going to send this lost notice again just to make sure that it went through or just to try to catch their attention again.)



 Comments   
Comment by Lisa Sjögren [ 24/May/19 ]

Hi Darcy Branchini!

We do not understand if we should rank this, or if there are separate issues for different types of slips and notices. COuld you please clarify?

Comment by Darcy Branchini [ 31/May/19 ]

Lisa Sjögren, this is a catch all feature that a FOLIO operator should be able to send/resend or print/reprint every slip and notice. I'll be writing individual stories for any of these that have not been developed already. We've already built this for any staff slips already designed and developed, but it's not built yet for patron notices.

Comment by Thomas Trutt [ 26/Sep/23 ]

We (Cornell) are dropping our ranking to a P4. If print slips are added we would like this functionality but we have not had an issue with an lack of print slips in the 2-years that we have been live on FOLIO.

FYI: julie.bickle 

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