Fees/Fines (UXPROD-792)

[UXPROD-1113] Future Fees/Fines: Allow supervisor to temporarily login to complete transactions Created: 14/Sep/18  Updated: 23/Jan/23

Status: Draft
Project: UX Product
Components: Fees/Fines
Affects versions: None
Fix versions: None
Parent: Fees/Fines

Type: New Feature Priority: TBD
Reporter: Cate Boerema (Inactive) Assignee: Unassigned
Resolution: Unresolved Votes: 1
Labels: Unassigned-from-Holly, feesfines, resourceaccess
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original estimate: Not Specified

Issue links:
Defines
is defined by UIU-445 Allow for the cancellation of a fee/f... Draft
Gantt End to Start
has to be done before UXPROD-841 Future Fees/Fines: In-app report - Al... Draft
Relates
relates to UXPROD-391 Future Fees/Fines: In-app report - Ca... Closed
Potential Workaround: Holly: The workaround is that the person with permission to cancel a fee/fine will need to login, bring up the patron record, and do what needs to be done.
Epic Link: Fees/Fines
Front End Estimate: Large < 10 days
Front End Estimator: Matt Connolly
Front-End Confidence factor: Low
Back End Estimate: XL < 15 days
Back End Estimator: frances.webb@cornell.edu
Estimation Notes and Assumptions: Includes a temporary permission override, which hasn't been done yet. Other features will need this as well. (Holly increased the Back End Estimate on 5/25/2018 due to new doubts about it's validity.)
Development Team: Vega
Kiwi Planning Points (DO NOT CHANGE): 4
PO Rank: 0
Rank: Chalmers (Impl Aut 2019): R4
Rank: Chicago (MVP Sum 2020): R2
Rank: Cornell (Full Sum 2021): R2
Rank: Duke (Full Sum 2021): R2
Rank: 5Colleges (Full Jul 2021): R2
Rank: FLO (MVP Sum 2020): R1
Rank: GBV (MVP Sum 2020): R3
Rank: Grand Valley (Full Sum 2021): R1
Rank: hbz (TBD): R2
Rank: Hungary (MVP End 2020): R1
Rank: Lehigh (MVP Summer 2020): R2
Rank: Leipzig (Full TBD): R1
Rank: Leipzig (ERM Aut 2019): R5
Rank: Mainz (Full TBD): R3
Rank: MO State (MVP June 2020): R2
Rank: TAMU (MVP Jan 2021): R2
Rank: U of AL (MVP Oct 2020): R2

 Description   

Updated 7/11/2019:
If current user doesn't have full permissions, add a Supervisor Login option/button so supervisor can just take over where the current user left off and do everything that needs to be done. When the supervisor is done, he/she logs off and the current users permissions are back in force (this was requested for everything that happens within Fees/Fines History/Details)

Original: The PO did the specs for this well before the gap analysis and UNAM started developing it as UIU-450 Closed . We need for the permission UIU-451 Closed and override UIU-445 Draft work to be done by the core team

Update: UNAM implemented the feature UIU-450 Closed in the Q3 2018 release, but the Core Team still needs to work on the permission UIU-451 Closed and override UIU-445 Draft . The permission must be done by Q4 2018.



 Comments   
Comment by Holly Mistlebauer [ 12/Jan/23 ]

There is no way to do this now, based on how FOLIO is built.

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