[UITEN-217] View of services points doesn't update when clicking from one location to another Created: 31/May/22  Updated: 22/Oct/22  Resolved: 24/Aug/22

Status: Closed
Project: ui-tenant-settings
Components: None
Affects versions: None
Fix versions: 7.3.0

Type: Bug Priority: P4
Reporter: julie.bickle Assignee: Uladzislau Kutarkin
Resolution: Done Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original estimate: Not Specified

Attachments: JPEG File Snapshot_MainLibraryEdit.JPG     JPEG File Snapshot_MainLibraryView.JPG     PNG File step2_UITEN-217.png     PNG File step_4.png     PNG File step_4_Main Library.png     PNG File step_8.png    
Sprint: Firebird - Sprint 147
Story Points: 3
Development Team: Firebird
Tester Assignee: Erin Nettifee
RCA Group: TBD

 Description   

Overview:

The view (so not the content) of the service points associated to the locations does not update, when I click from one location to another.

I first discovered this on LMU's test Lotus instance + could reproduce on Kiwi Bugfest, Lotus Bugfest and Snapshot 1.

Steps to Reproduce:

  1. Login to Snaphot, then naviage to Settings >> Tenant >> Locations.
  2. To replicate this in Snapshot: Update the service points from all but one locations to another service point than "Circ desk 1".
  3. Select the first service point (KU >> CC >> DI >>) "Annex". In the view pane on the right, I see Service point = Circ Desk 1 (primary). When I click on Actions >> Edit, I see Service point = Circ Desk 1. Exit the view.
  4. Select the next service point "Main Library". In the view pane on the right, I see Service point = Circ Desk 1 (primary). When I click on Actions >> Edit, I see Service point = Circ Desk 2. Exit the view.
  5. Refresh the page, then navigate to Settings >> Tenant >> Locations >> (KU >> CC >> DI >>) "Main Library".  In the view pane on the right, I see Service point = Circ Desk 2 (primary).
  6. Select the previous service point "Annex". In the view pane on the right, I see Service point = Circ Desk 2 (primary). When I click on Actions >> Edit, I see Service point = Circ Desk 1. 

Expected Results:

When I select a location, then the associated service point(s) update in the view accordingly.

Actual Results:

For all locations, the service point(s) shown are the services points of the first selected location.

Additional Information:

Interested parties: All Lotus customers. Erin Nettifee as PO for locations



 Comments   
Comment by Ann-Marie Breaux (Inactive) [ 01/Jun/22 ]

Hi Stephanie Buck This bug has no dev team assigned. It is related to service points. Would that make it Vega? Please adjust if not correct. Also, I don't know which project service points belong to, but please change from SUP to the correct Jira project, if possible. Thank you!

Comment by Stephanie Buck [ 01/Jun/22 ]

Thanks, Ann-Marie Breaux. I haven't come across service point work for Vega yet, so I'm not sure it's them. I'll do some poking.
julie.bickle, can you add a priority to this bug? Thanks!

Comment by julie.bickle [ 01/Jun/22 ]

I didn't put a priority coz it's not my area? But I would certainly put this at a P3 at the highest.
Erin has assigned this to herself, so I assume she will take care of everything when she's ready.

Comment by Erin Nettifee [ 01/Jun/22 ]

Service points are in ui-tenant-settings which is Firebird. I will reassign this, but as julie.bickle notes, I need to do some validation of it before any development work can occur.

Comment by Erin Nettifee [ 02/Aug/22 ]

This bug is definitely still present - verified it today on Snapshot and also on Morning Glory bugfest. I'm ready to work this when Firebird whenever they can get to it. In the meantime, the workaround is just to refresh the page.

Comment by Yauheniya Kryshtafovich [ 24/Aug/22 ]

Magda Zacharska , Stephanie Buck , Uladzislau Kutarkin
On folio-snapshot were verified the following scenario:
1. Navigate to the "Settings" => "Tenant" => "Locations"
2. Select "Institution" (Københavns Universitet for test) => "Campuse" (City Campus for test) => "Library" (Datalogisk Institut for test)
The list of existing locations is shown

3. Update the service points from all but one (Main Library (Circ desk 1)) locations to "Circ desk 2"
4. Select the first service point  "Annex".

In the Service point = Circ Desk 2 (primary). Click on Actions => Edit => Check Service point = Circ Desk 2. Exit the view.
5. Select the second service point  "Main Library".

 In the Service point = Circ Desk 1 (primary). Click on Actions => Edit => Check Service point = Circ Desk 1. Exit the view.
6. Refresh the page, then go to "Settings" => "Tenant" => "Locations" => "Main Library".  Check Service point = Circ Desk 1
7. Select the first service point  "Annex". And make sure that in the Service point = Circ Desk 2 (primary). Click on Actions => Edit => Check Service point = Circ Desk 2
8. Make sure that the associated service point(s) in the view pane on the right correspond to service point(s) in the edit mode for each location

Comment by Erin Nettifee [ 24/Aug/22 ]

I will verify this on Snapshot.

Comment by Erin Nettifee [ 24/Aug/22 ]

Verified in Snapshot with a loaded set of Duke locations and service points, and it behaved as expected. Closing ticket as done.

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