[UIREQ-820] Add "Pickup service point" as column in Requests app Created: 08/Sep/22 Updated: 14/Mar/23 Resolved: 14/Mar/23 |
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| Status: | Closed |
| Project: | ui-requests |
| Components: | None |
| Affects versions: | None |
| Fix versions: | None |
| Type: | Story | Priority: | P3 |
| Reporter: | Erin Nettifee | Assignee: | Unassigned |
| Resolution: | Duplicate | Votes: | 0 |
| Labels: | delegate_candidate, ui-only, volaris-candidate | ||
| Remaining Estimate: | Not Specified | ||
| Time Spent: | Not Specified | ||
| Original estimate: | Not Specified | ||
| Attachments: |
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| Sprint: | |
| Development Team: | Volaris |
| RCA Group: | TBD |
| Description |
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Use case(s): A patron complains that they got an email that all of their items were ready for pickup, but not all of them were there. The library staff member searches for the patron in the requests app, and sees in the Pickup service point location that one of the items is ready for pickup at another service point that was selected by accident.
Current situation or problem: Currently, the Requests app's Results list has 10 columns:
Requirements:
In scope
Out of scope
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| Comments |
| Comment by Khalilah Gambrell [ 09/Sep/22 ] |
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Hey Erin Nettifee it appears there is another request to add Item call number. https://folio-org.atlassian.net/browse/UXPROD-3761. I am growing concern about the number of columns to display on the request results list. One of the goals of a three pane layout is to make it easy to find additional information so I have two questions
What is the best way to get answers to these questions? |
| Comment by Thomas Trutt [ 13/Mar/23 ] |
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Khalilah Gambrell Looping through my backlog. Erin Nettifee please feel free to disagree.. In my opinion i would drop Requester barcode, Proxy and maybe Queue position from the table. I feel the user name could be made into a link that opens the user's record. As for proxy information i feel that could be moved to the details pane. that would allow for the addition of this column as well as call number which IMO is more helpful to frontline staff. |
| Comment by Khalilah Gambrell [ 13/Mar/23 ] |
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cc: Stephanie Buck |
| Comment by Stephanie Buck [ 13/Mar/23 ] |
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This (I think) will be covered in scope of
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| Comment by Thomas Trutt [ 13/Mar/23 ] |
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Stephanie Buck I have no objections to closing this issue as a duplicate. |