[SUP-62] Resizing panes causes action button to disappear in settings Created: 16/Feb/22  Updated: 04/Apr/22  Resolved: 30/Mar/22

Status: Closed
Project: Support
Components: None
Affects versions: None
Fix versions: None

Type: Bug Priority: P3
Reporter: Molly Driscoll Assignee: John Coburn
Resolution: Duplicate Votes: 0
Labels: support
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original estimate: Not Specified

Attachments: Microsoft Word ScreenshotsPanelDisplayProblem.docx    
Issue links:
Blocks
is blocked by STCOM-953 Pane cropping of nested panesets (Mor... Closed
is blocked by STCOM-961 Pane cropping of nested panesets (Lotus) Closed
Sprint: stripes-force 135, stripes-force 136
Development Team: Stripes Force
Release: Morning Glory (R2 2022)
Potential Workaround: We will address with Morning Glory. User can resize your window or refresh.
Affected Institution:
!!!ALL!!!
RCA Group: TBD

 Description   

Overview: When in an area of the Settings app with 4 panes (e.g. circulation settings or locations), resizing the second pane causes the actions button to disappear from the fourth pane.

Steps to Reproduce:

  1. Log into https://folio-snapshot.dev.folio.org/ as diku_admin
  2. Open the Settings app.
  3. Click on Circulation > Loan policies > Example Loan Policy
  4. Drag the right side of the second pane left to make the second pane smaller.

Expected Results: The second pane is smaller with no impact on other panes except to make them larger.

Actual Results: Dead space encroachers on the right side of the fourth pane, causing the Actions button to disappear.

Additional Information: Wellesley College reported this behavior in their pre-live environment (Juniper HF4), but I have reproduced in other environments, including snapshot. Wellesley reports that this behavior has been witnessed in the Organizations app after originating in Settings, as well. I have not been able to reproduce this, but will attach screenshots demonstrating the behavior.

URL:
Interested parties: Kara Hart



 Comments   
Comment by Molly Driscoll [ 16/Feb/22 ]

Additional information from Wellesley College:

  • Screen resolution on device
    • Using a laptop 1366x768, monitor 1920x1080.  Seems to start on the monitor only.  I had another monitor at work that had a different resolution, but same set up extending screen across laptop and monitor views.
  • Apps where they are seeing the behavior
    • So far seen in Settings within the 3rd and 4th panels and Organizations in the 2nd panel. (saw this only after it started happening in Settings?)
  • Any action taken prior to seeing the behavior
    • Nothing that I can remember or tell, seems to occur consistently on my monitor once it starts doing, even after app restart. In both FF and Chrome.   When it happens, if I resize the panel it gets fixed, but as soon as I choose another option in the 2nd panel, the newly displayed third panel is once again cut off.
      If I move the window to the laptop screen it looks cut off.  I refresh the page and it fixes itself and doesn't reoccur on the laptop.   In a setting with a 4th panel showing, If I drag the window back to the monitor, it continues to work when choosing within the 3rd panel to see 4th panels, but as soon as I choose a different 2nd panel item, the 3rd panel gets cut off again.
      Played around in Edge, it seems to start happening when I resized the 3rd panel when a 4th panel was present, but doesn't stick like the other browsers. I did at one point collapse the 1st panel in Chrome at least, maybe the trigger is changing the 3rd panel when a 4th panel is present?
      It started to do even weirder things when I started resizing the 3rd panel when there was 4th panel.  pulling in the right hand side and this sticks until you choose another thing in the 2nd panel and get a new 3rd panel.  This happens on the laptop screen too! 

The other cut-off seems to only happen on the monitors.  

Comment by Ann-Marie Breaux (Inactive) [ 21/Feb/22 ]

Hi Khalilah Gambrell I was cleaning up a few bugs that do not have a dev team assigned. Which team do you think this bug should be assigned to?

Comment by Anya [ 14/Mar/22 ]

Support: This happens in more than just settings. This might be a more general stripes issue. This happened in Folio-snapshot. Should this be tested as part of bug-fest ? Khalilah Gambrell

Comment by Khalilah Gambrell [ 30/Mar/22 ]
  • Implemented with STCOM-953 Closed
  • Will be available with Morning Glory release.
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