[FOLIO-2887] Circ log not showing expired requests Created: 23/Nov/20  Updated: 06/Apr/21  Resolved: 06/Apr/21

Status: Closed
Project: FOLIO
Components: None
Affects versions: None
Fix versions: None

Type: Bug Priority: P2
Reporter: Cate Boerema (Inactive) Assignee: Unassigned
Resolution: Duplicate Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original estimate: Not Specified

Issue links:
Defines
defines UXPROD-2885 Circulation log bugs and refinements Closed
Duplicate
duplicates CIRCSTORE-265 Pickup expired not showing in Circula... Closed
Sprint:
Development Team: Firebird

 Description   

Steps to repro 1 (Request = Closed - Unfilled):

  1. Log into snapshot
  2. Create a request
  3. Edit the request and set the request expiration date to a day in the past
  4. Wait a few minutes
  5. Request status will change to Closed - Unfilled
  6. Go to Circ log
  7. Filter by "Expired"

Expected: I think there should be a row for this expired request, right? https://folio-snapshot.dev.folio.org/requests/view/d647e8f6-65c9-4069-82f6-6eca1ef05e5c?filters=requestType.Hold%2CrequestType.Page%2CrequestType.Recall

Actual: Nothing

Steps to repro 2 (Request = Closed - Pickup expired):

  1. Create another request on a different item with pickup service point = circ desk 1
  2. Switch to service point = circ desk 1
  3. Check in the requested item so the status is Open - Awaiting pickup
  4. Edit the request and change the Hold shelf expiration date to a date in the past
  5. Wait a few minutes until the request is Closed - Pickup expired
  6. Go to the circ log and apply the Pickup expired filter

Expected: Should display a row for the expired request, right? https://folio-snapshot.dev.folio.org/requests/view/33650a31-b1ba-42bf-ac19-ddd4ec41adf7?filters=requestType.Hold%2CrequestType.Page%2CrequestType.Recall
Actual: Nothing



 Comments   
Comment by Cate Boerema (Inactive) [ 23/Nov/20 ]

Stephanie Buck, I couldn't find a project for circ log so I just put this in FOLIO for now

Comment by Stephanie Buck [ 23/Nov/20 ]

Thank you, Cate Boerema. We have https://folio-org.atlassian.net/browse/UICIRCLOG-26 to address the second scenario, since it didn't work in Bugfest, though the first scenario does.

Comment by Stephanie Buck [ 06/Apr/21 ]

Alex Mozolev, has this been incorporated into a different bug fix/story?

Comment by Alex Mozolev [ 06/Apr/21 ]

Stephanie Buck Nothing comes to my mind.
Seems like some back-end issue of Request processing.
Viachaslau Khandramai, any thoughts?

Comment by Viachaslau Khandramai (Inactive) [ 06/Apr/21 ]

Hi Stephanie Buck Cate Boerema Alex Mozolev the issue with expired request will be fixed in scope of story https://folio-org.atlassian.net/browse/CIRCSTORE-265. It should be noted that CIRCSTORE-265 Closed is temporary blocked by issue with PubSub.

 

Comment by Stephanie Buck [ 06/Apr/21 ]

Thank you Viachaslau Khandramai and Alex Mozolev. I will close this ticket as a duplicate.

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