Batch Importer (Bib/Acq)
(UXPROD-47)
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| Status: | Closed |
| Project: | FOLIO |
| Components: | None |
| Affects versions: | None |
| Fix versions: | None | Parent: | Batch Importer (Bib/Acq) |
| Type: | Bug | Priority: | P1 |
| Reporter: | Ivan Kryzhanovskyi | Assignee: | Oleksii Kuzminov |
| Resolution: | Won't Do | Votes: | 0 |
| Labels: | data-import, epam-folijet | ||
| Remaining Estimate: | Not Specified | ||
| Time Spent: | Not Specified | ||
| Original estimate: | Not Specified | ||
| Attachments: |
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| Sprint: | Folijet Sprint 92 | ||||||||||||||||
| Story Points: | 0 | ||||||||||||||||
| Development Team: | Folijet | ||||||||||||||||
| Release: | Q2 2020 | ||||||||||||||||
| Epic Link: | Batch Importer (Bib/Acq) | ||||||||||||||||
| Description |
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Overview:
Expected Results: Actual Results: From BE perspective: corresponding modules don't get those request |
| Comments |
| Comment by Ann-Marie Breaux (Inactive) [ 25/Jun/20 ] |
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Conversation between Eric Valuk and Ivan yesterday: Hi @Ivan Kryzhanovskyi: @Eric Valuk from EBSCO DevOps is looking at the BugFest problem that you described on the #development Slack channel. Eric is asking for more background on what you were trying to do - could you provide any additional info? Thank you! Eric Valuk 10:40 AM Ivan Kryzhanovskyi 10:49 AM Eric Valuk 11:04 AM Ivan Kryzhanovskyi 11:10 AM Eric Valuk 11:49 AM ]}""" Ann-Marie Breaux - Other input from the dev channel: Eric Valuk 12:16 PM 12:16 |
| Comment by Craig McNally [ 25/Jun/20 ] |
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Just my two cents here... Marc Johnson mentions 502 here, but if you look at the log entry provided in the comment above its actually a 499 that's returned, indicating that the client closed the connection... The question becomes, who's the client in the situation? Based on the user agent string it's the browser/stripes. Another potentially important piece of information here is the rt=400.000... indicating that the response was returned after exactly 400 seconds... Is there a 400s timeout in Stripes/Stripes-connect/elsewhere in the UI? |
| Comment by Craig McNally [ 25/Jun/20 ] |
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Also, is there a reason why the backend would really take that long to respond? I'm guessing that the real issue here is with the backend |
| Comment by Ann-Marie Breaux (Inactive) [ 25/Jun/20 ] |
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All good questions Craig McNally. Ivan researched it deeply enough to determine that it's not an issue with any of Folijet's modules, at least as far as we can tell. We're pinning lots of hope on being able to unblock import/export testing on bugfest tomorrow, but right now, there's no clear indication we can even upload a file properly. |
| Comment by Marc Johnson [ 26/Jun/20 ] |
Apologies, I may have caused some confusion. The 502 response was from a specific endpoint (for unknown reasons at this point). I don't know if that specific case is related to this issue. |
| Comment by Kateryna Senchenko [ 26/Jun/20 ] |
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Hi everyone, |
| Comment by Oleksii Kuzminov [ 26/Jun/20 ] |
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Marc JohnsonCraig McNallyHello. On the backend, there are no requests handled. See attached log file |
| Comment by Craig McNally [ 26/Jun/20 ] |
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Never mind, I misread your comment; didn't realize you DID provide logs |
| Comment by Kruthi Vuppala [ 26/Jun/20 ] |
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FWIW we see this same behavior for data-export when we try to upload a file on both folio-testing and folio-snapshot. We started seeing this behavior today, and verified that it works on the vagrant box and local deployments. |
| Comment by Ann-Marie Breaux (Inactive) [ 26/Jun/20 ] |
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Argh. Definitely a P1. If it works in some environments, but not others, that sounds like it might |
| Comment by Craig McNally [ 29/Jun/20 ] |
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Kruthi Vuppala were you using the UI for your local testing, or hitting the APIs directly? |
| Comment by Oleksii Kuzminov [ 29/Jun/20 ] |
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Hi Craig McNally 2020-06-29T15:02:56.250Z 15:02:56.250 [vert.x-eventloop-thread-0] ERROR efinitionServiceImpl [610217410eqId] Error creating new JobExecution for UploadDefinition with id 58db8f38-f31d-4d64-9921-937ad89116bc Requests from postman also fail with 504 Gateway Time-out |
| Comment by Hongwei Ji [ 29/Jun/20 ] |
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Oleksii Kuzminov FYI the 504 Gateway error seems from srs-manager. I restarted srs-storage and bugfest seems to be working again now. |
| Comment by Kruthi Vuppala [ 29/Jun/20 ] |
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Craig McNally Was hitting the backend APIs directly |
| Comment by Ann-Marie Breaux (Inactive) [ 29/Jun/20 ] |
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Just tested on Bugfest: Upload and then import with secret button works. Upload and then importing with a job profile (PubSub) does not work. The file gets stuck. And now View source is greyed out again, and quickMARC can't open the record for editing any more. Sigh |
| Comment by Ann-Marie Breaux (Inactive) [ 07/Jul/20 ] |
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Hi Ivan Kryzhanovskyi This seems to have cleared up on Bugfest and folio-snapshot. Do you think we need to keep this ticket open? |
| Comment by Oleksii Kuzminov [ 07/Jul/20 ] |
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Done in scope of
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