[FOLIO-2413] Scheduled notices not sent out Created: 23/Dec/19  Updated: 04/Oct/21  Resolved: 04/Oct/21

Status: Closed
Project: FOLIO
Components: None
Affects versions: None
Fix versions: None

Type: Bug Priority: TBD
Reporter: Marie Widigson Assignee: Unassigned
Resolution: Won't Do Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original estimate: Not Specified

Sprint:

 Description   

Sorry, this should be in the Chalmers project.
Please delete this issue.

We're strongly suspecting that there is a new issue with patron notices not being sent out.
A user reported this for a loan with due date 20191216. We have tested and can confirm that we have not received curtesy notice or overdue notice as expected, for loans with recent due dates. Only scheduled notices seems to be affected.
My test user has barcode 4444444444

When looking at our dashboard for last week, I would also say that the number of emails sent (which includes all kinds of notices and loans receipts) are far too low compared to the number of expected notices to be sent out tomorrow.

Could something be blocking the email server again?



 Comments   
Comment by Erin Nettifee [ 04/Oct/21 ]

Closing per comment from Marie in description.

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