[FOLIO-2318] Email not being sent from reference environments Created: 23/Oct/19 Updated: 03/Jun/20 Resolved: 28/Oct/19 |
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| Status: | Closed |
| Project: | FOLIO |
| Components: | None |
| Affects versions: | None |
| Fix versions: | None |
| Type: | Bug | Priority: | TBD |
| Reporter: | Ian Hardy | Assignee: | Ian Hardy |
| Resolution: | Done | Votes: | 0 |
| Labels: | devops, platform-backlog | ||
| Remaining Estimate: | Not Specified | ||
| Time Spent: | Not Specified | ||
| Original estimate: | Not Specified | ||
| Sprint: | |
| Development Team: | Core: Platform |
| Description |
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Emails not being sent from reference environments. credentials were updated 9/25. Verify credentials & sending address.
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| Comments |
| Comment by Darcy Branchini [ 23/Oct/19 ] |
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Ian Hardy, by reference environments, I assume you mean folio-snapshot and folio-testing, correct? |
| Comment by Ian Hardy [ 23/Oct/19 ] |
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Darcy Branchini Correct, folio-anything.aws.indexdata.com. |
| Comment by Peter Murray [ 23/Oct/19 ] |
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Ian Hardy: I Slack'd you the new credentials in the `folio-org` AWS organization. |
| Comment by Ian Hardy [ 23/Oct/19 ] |
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Updated the username and password by hand on folio-snapshot-aws.indexdata.com. still getting an auth errror: Error in the 'mod-email' module, the module didn't send email | message: AUTH LOGIN failed 535 Authentication Credentials Invalid |
| Comment by Ian Hardy [ 23/Oct/19 ] |
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Peter Murray has updated the credentials again and they appear to be working. I configured folio-snapshot to test. I'll update the build scripts before tonight's builds and we should be back in business on all environments. |
| Comment by Peter Murray [ 24/Oct/19 ] |
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Excellent! Stupid AWS – doesn't help that they use the same format for IAM credentials and SMTP credentials. I got your test message last night. Let me know how this goes! |
| Comment by Darcy Branchini [ 25/Oct/19 ] |
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Ian Hardy and Peter Murray, just tested folio-snapshot and I'm still not receiving emails. Perhaps we lost the credentials with the rebuild? |
| Comment by Ian Hardy [ 25/Oct/19 ] |
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Hi Darcy Branchini, I'm still able to deliver email by posting a message directly to the /email interface. Since that's working I think the credentials are still good. I see my email test as the only attempt to send mail in the mod-email log: 25 Oct 2019 17:15:20:252 INFO LogUtil [49423405eqId] org.folio.rest.RestVerticle start invoking postEmail 25 Oct 2019 17:15:20:265 INFO LogUtil [49423418eqId] 10.36.1.188:56570 POST /email null HTTP_1_1 200 51 708 tid=diku OK |
| Comment by Darcy Branchini [ 28/Oct/19 ] |
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This seems fixed now. I'm going to close this. |