[FOLIO-2318] Email not being sent from reference environments Created: 23/Oct/19  Updated: 03/Jun/20  Resolved: 28/Oct/19

Status: Closed
Project: FOLIO
Components: None
Affects versions: None
Fix versions: None

Type: Bug Priority: TBD
Reporter: Ian Hardy Assignee: Ian Hardy
Resolution: Done Votes: 0
Labels: devops, platform-backlog
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original estimate: Not Specified

Sprint:
Development Team: Core: Platform

 Description   

Emails not being sent from reference environments.

credentials were updated 9/25. Verify credentials & sending address.

  • check that sending address is properly verified in folio-org aws account.


 Comments   
Comment by Darcy Branchini [ 23/Oct/19 ]

Ian Hardy, by reference environments, I assume you mean folio-snapshot and folio-testing, correct?

Comment by Ian Hardy [ 23/Oct/19 ]

Darcy Branchini Correct, folio-anything.aws.indexdata.com.

Comment by Peter Murray [ 23/Oct/19 ]

Ian Hardy: I Slack'd you the new credentials in the `folio-org` AWS organization.

Comment by Ian Hardy [ 23/Oct/19 ]

Updated the username and password by hand on folio-snapshot-aws.indexdata.com. still getting an auth errror:

Error in the 'mod-email' module, the module didn't send email | message: AUTH LOGIN failed 535 Authentication Credentials Invalid
Comment by Ian Hardy [ 23/Oct/19 ]

Peter Murray has updated the credentials again and they appear to be working. I configured folio-snapshot to test. I'll update the build scripts before tonight's builds and we should be back in business on all environments.

Comment by Peter Murray [ 24/Oct/19 ]

Excellent! Stupid AWS – doesn't help that they use the same format for IAM credentials and SMTP credentials. I got your test message last night. Let me know how this goes!

Comment by Darcy Branchini [ 25/Oct/19 ]

Ian Hardy and Peter Murray, just tested folio-snapshot and I'm still not receiving emails. Perhaps we lost the credentials with the rebuild?

Comment by Ian Hardy [ 25/Oct/19 ]

Hi Darcy Branchini, I'm still able to deliver email by posting a message directly to the /email interface. Since that's working I think the credentials are still good. I see my email test as the only attempt to send mail in the mod-email log:

25 Oct 2019 17:15:20:252 INFO  LogUtil [49423405eqId] org.folio.rest.RestVerticle start  invoking postEmail
25 Oct 2019 17:15:20:265 INFO  LogUtil [49423418eqId] 10.36.1.188:56570 POST /email null HTTP_1_1 200 51 708 tid=diku OK
Comment by Darcy Branchini [ 28/Oct/19 ]

This seems fixed now. I'm going to close this.

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