[CIRC-1139] Request pick up notice not sent to requester when requester's barcode has been changed after request was created Created: 23/Apr/21 Updated: 08/Jul/21 Resolved: 20/May/21 |
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| Status: | Closed |
| Project: | mod-circulation |
| Components: | None |
| Affects versions: | None |
| Fix versions: | 20.1.6, 22.0.0 |
| Type: | Bug | Priority: | P2 |
| Reporter: | Lisa Sjögren | Assignee: | Oleksandr Vidinieiev |
| Resolution: | Done | Votes: | 0 |
| Labels: | support | ||
| Remaining Estimate: | Not Specified | ||
| Time Spent: | Not Specified | ||
| Original estimate: | Not Specified | ||
| Attachments: |
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| Issue links: |
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| Sprint: | EPAM-Veg Sprint 115, EPAM-Veg Sprint 113, EPAM-Veg Sprint 114 | ||||||||||||||||
| Story Points: | 2 | ||||||||||||||||
| Development Team: | Vega | ||||||||||||||||
| Release: | R1 2021 Hot Fix #1 | ||||||||||||||||
| CSP Approved: | Yes | ||||||||||||||||
| CSP Request Details: | Approved as R1 2021 Hot Fix #1 if Chalmers fall semester starts before September 1. Otherwise could wait until Juniper. | ||||||||||||||||
| Affected Institution: |
Chalmers
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| Description |
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Update: Approved as R1 2021 Hot Fix #1 if Chalmers fall semester starts before September 1. Please see Marie's comment below as they will not be updated to Juniper before their fall semester begins so a Hotfix is required. Overview: No request pick up notice is sent (or even generated?) to the requester if the requester's user barcode has been changed after the request was created. Originally reported in: Chalmers Honeysuckle, verified in https://folio-snapshot.dev.folio.org/ 2021-04-23. A notice policy set to send Pick up notices when a request gets status Open - Awaiting pickup. Steps to Reproduce:
Expected Results: Go to the Circulation log, and verify that a Pick up notice has been sent to user 12345edit. The notice has been sent. Make a GET request to okapi-url/email to verify that a Pick up notice has been delivered to user 12345edit. The email has been delivered. Actual Results: Go to the Circulation log to verify that a Pick up notice has been sent to user 12345. No Pick up notice is displayed in the circulation log. Make a GET request to okapi-url/email to verify that a Pick up notice has been delivered to user 12345edit. There is no pickup email for this request, neither delivered or failed. Additional Information: URL: https://folio-snapshot.dev.folio.org/ |
| Comments |
| Comment by Anya [ 26/Apr/21 ] |
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Support -
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| Comment by Darcy Branchini [ 28/Apr/21 ] |
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I was able to reproduce this on Iris. cc: Oleksandr Vidinieiev |
| Comment by Darcy Branchini [ 29/Apr/21 ] |
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Lisa Sjögren, this bug is in Code Review now. How frequently are users' barcodes changed? I'm trying to get a feel for the need for a Honeysuckle hotfix versus a fix in the Iris release. |
| Comment by Lisa Sjögren [ 29/Apr/21 ] |
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Hi Darcy Branchini! Great to hear that it's already in code review. I'll let Marie Widigson, who originally reported this from Chalmers, speak to how often users' barcodes are changed. |
| Comment by Marie Widigson [ 29/Apr/21 ] |
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Hi! This time of the year this scenario should not be too common. However, during the beginning of the autumn semester it will happen a lot more frequently. We currently are not sure when we will be able to implement Iris before the start of the semester or not, as summer vacations are complicating it. Can we get back about this next week when we may know more about the upgrade? There is another just reported related bug about pick up notices that is way more common https://folio-org.atlassian.net/browse/SUP-38 |
| Comment by Marie Widigson [ 06/May/21 ] |
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Hi Darcy Branchini It will be enough to get this as an Iris hotfix when we upgrade at the beginning of July. Thanks! |
| Comment by Darcy Branchini [ 11/May/21 ] |
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Need to get approval. Scheduled to discuss this at the next Capacity Planning meeting on Monday, 5/17. |
| Comment by Marc Johnson [ 11/May/21 ] |
If this hasn't been approved for a patch release, please can the status of this be either Closed or In Review, as it isn't waiting for release (and Oleksii Petrenko asked me to receive notifications for issues in this status and I would prefer not to receive false notices if possible) |
| Comment by Darcy Branchini [ 17/May/21 ] |
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Marie Widigson will you be updated to Juniper before your autumn semester? And/or when does your autumn semester start? Thank you! |
| Comment by Debra Howell [ 17/May/21 ] |
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Holly Mistlebauer From SUPPORT SIG: Your "red" note from Capacity Planning said "R2 2021 Hot Fix" we think you mean R1 2021 Hot Fix #1 and updated the note to reflect that because of the noted Release Date. If we are incorrect, please update. Thanks! |
| Comment by Marie Widigson [ 18/May/21 ] |
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We would need this as a hotfix for Iris. (We will definitely not upgrade to Juniper before the Autumn semester starts.) Thanks! |
| Comment by Marie Widigson [ 08/Jul/21 ] |
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Thank you for fixing this bug, I can verify that it works fine in Chalmers' Iris now! |