Editing orders after they have been opened

Description

Overview: Users need to update aspects of orders that have been sent to a vender (or opened). Primarily this concerns on-going orders and a need to update vendor, cost and quantity details. When cost or quantity change encumbered values and receiving/inventory need to be maintained.

Note: In some cases this will require the order be resent to the Vendor. (Eg. when using EDIFACT)

Priority

Fix versions

Development Team

Thunderjet

Assignee

Solution Architect

Parent Field Value

None

Parent Status

None

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Marie WidigsonDecember 13, 2019 at 12:16 PM

This is a common need for us for one time orders as well. If vendor A does not have the title, we easily want to change to vendor B and enter an explanation in a note (currently, we use Receiving note for this purpose).

We currently have to change the order status to Pending, change vendor, and open the order again. (Changing number of copies are not possible at all.) Starting over from the beginning involves extra work and can lead to mistakes. It's also important for us to keep the history that we have entered in the Receiving note.

Not sure how changing a vendor and/or number of items would interact with Edifact. In previous ILS, we could resend an order, which happened quite a lot.

/Marie & , Chalmers

Dennis BridgesDecember 4, 2019 at 8:43 PM

I see that this was not clear from the description and have updated it as it also concerns updating the Vendor which is currently not possible for open orders.

Kristin MartinDecember 4, 2019 at 8:23 PM

Does this concern only cost and quantity? or is it more generic to other types of updates, e.g., updating subscription agent (vendor)?

Done

Details

Reporter

PO Rank

100

Front End Estimate

Large < 10 days

Back End Estimate

XXL < 30 days

Rank: FLO (MVP Sum 2020)

R1

Rank: 5Colleges (Full Jul 2021)

R1

Rank: Cornell (Full Sum 2021)

R1

Rank: Chalmers (Impl Aut 2019)

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Rank: GBV (MVP Sum 2020)

R2

Rank: TAMU (MVP Jan 2021)

R1

Rank: Chicago (MVP Sum 2020)

R1

Rank: MO State (MVP June 2020)

R2

Rank: U of AL (MVP Oct 2020)

R1

Rank: Lehigh (MVP Summer 2020)

R1

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Created November 29, 2019 at 9:10 PM
Updated September 16, 2020 at 9:16 PM
Resolved July 14, 2020 at 12:28 PM
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