TLR: Closed - Pickup(s) expired items & request queue issue
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Vega
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Nolana (R3 2022)
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TBD
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Created August 1, 2022 at 5:43 PM
Updated February 15, 2023 at 6:40 PM
Resolved November 2, 2022 at 6:59 PM
Overview: When an request has gone to Closed - pickup expired it retains it's queue position but does not appear in the request queue so the queue position numbers look off
Steps to Reproduce:
Log into MG bugfest
Create a few title level page and recall requests
Make one or more requests Closed - pickup expired
View the queue and look for queue position numbers - for the attached examples (image30, image31, image 32), position 1 is not showing in the queue
The instance HRID where you can see other missing queue positions is in7726679.
Expected Results: The queue is lacking a request with queue position 1
Actual Results: Queue position 1 is missing from the queue, and belongs to an item with request status of Closed - pickup expired
Additional Information: When the Closed - pickup expired items are checked in, the missing queue positions become visible in the queue
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