TLR: Closed - Pickup(s) expired items & request queue issue

Description

Overview: When an request has gone to Closed - pickup expired it retains it's queue position but does not appear in the request queue so the queue position numbers look off
Steps to Reproduce:

  1. Log into MG bugfest 

  2. Create a few title level page and recall requests

  3. Make one or more requests Closed - pickup expired

  4. View the queue and look for queue position numbers - for the attached examples (image30, image31, image 32), position 1 is not showing in the queue

The instance HRID where you can see other missing queue positions is in7726679.

Expected Results: The queue is lacking a request with queue position 1
Actual Results: Queue position 1 is missing from the queue, and belongs to an item with request status of Closed - pickup expired
Additional Information: When the Closed - pickup expired items are checked in, the missing queue positions become visible in the queue
URL:
Interested parties:  

CSP Request Details

None

CSP Rejection Details

None

Potential Workaround

None

Attachments

12

Checklist

hide

TestRail: Results

Activity

Show:
Done

Details

Assignee

Reporter

Priority

Story Points

Sprint

Development Team

Vega

Fix versions

Release

Nolana (R3 2022)

RCA Group

TBD

TestRail: Cases

Open TestRail: Cases

TestRail: Runs

Open TestRail: Runs
Created August 1, 2022 at 5:43 PM
Updated February 15, 2023 at 6:40 PM
Resolved November 2, 2022 at 6:59 PM
Loading...